Yes the room was perfect for me and my girl i was not expecting that yhe room that give us had a kitchen in it and i thank you for that MR FRONT DESK NICE GUY I WAS ACTUALLY GOING YI STAY HERE ONLY TWO DAYS BUT UNYIL NOW IM HERE.. IM SATISFIED AND I GIVE 4 STAR
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酒店回复: Hello jimmy,Thank you for your feedback! We're delighted to hear that you and your partner enjoyed your stay and appreciated the kitchen in your room. It's wonderful to know that our front desk team made a positive impression on you. We hope you had a memorable time and look forward to welcoming you back for another stay in the future!
5.0分
情侣出游
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Staff are friendly and rooms are clean. Microwave and fridge in good working order. This is our go-to spot when we head to Norfolk. Great location and reasonably priced - especially when you spend most of your time at the beach.
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酒店回复: Hello Dr. Kimberly,Thank you for your positive feedback! We're thrilled to hear that you enjoy our friendly staff, clean rooms, and convenient amenities. It’s great to know that our location suits your beach outings and that you find our pricing reasonable. We look forward to welcoming you back on your next visit to Norfolk!
1.0分
其他
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$12 fee at the hotel just to have a filthy floor, bathroom fan that didn't work, no type of hand towels, a raggedy looking ac unit (that did work) and shower water handle that wasnt even attached.
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酒店回复: Hello Jontrell,Thank you for sharing your feedback. We appreciate your comments regarding the cleanliness and maintenance issues you encountered during your stay. Your observations will be noted as we continuously strive to improve our guest experience. We hope you were able to enjoy other aspects of your visit and consider staying with us again in the future. Thank you again for your insights.
5.0分
情侣出游
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Been here for a few weeks now. The front desk staff are very polite and helpful. The hotel been peaceful and quiet. If I need anything I can ask and receive. Would definitely come back here before anywhere else.
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酒店回复: Hello Jeana,Thank you for your kind words about our front desk staff and the peaceful atmosphere of our hotel. We're delighted to hear that you felt well taken care of during your stay. Your feedback means a lot to us, and we look forward to welcoming you back on your next visit. We appreciate your recommendation and hope to make your future stays just as enjoyable!
5.0分
其他
I highly recommended this establishment friendly customer service and exceptionally awesome
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酒店回复: Hello Dr George E,Thank you for your kind words about our friendly customer service! We're delighted to hear that you had a positive experience during your stay. Our team works hard to ensure that all guests feel welcomed and well taken care of. We appreciate your recommendation and look forward to hosting you again in the future!
1.0分
其他
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Parking was easy seeing the beach was a blocked view. The rooms was nasty. The floor was falling through in two different places in our room. The room was nasty. It was really noisy there. The door didn’t lock right we did not feel safe in the area. we are not Kiki people.
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酒店回复: Hello Melinda,Thank you for sharing your feedback. We appreciate your comments regarding the parking and view, but we regret to hear about your experience with the room conditions and noise levels. Your concerns regarding safety and room maintenance have been noted, and we encourage you to reach out to management for further assistance. Your insights are valuable to us and will help in improving our guest experience moving forward.
2.0分
其他
Had to pay an extra fee at hotel not disclosed in the contract and booking online on top of the one expected to pay and disclosed online.
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酒店回复: Hello Julianne,Thank you for sharing your feedback regarding the extra fee you encountered during your stay. We strive for transparency in our pricing, and I understand how unexpected fees can be frustrating. Your comments are valuable and will be shared with our management team for review. If you have further concerns, please reach out directly to them for clarification on this matter. We appreciate your understanding.
这家“酒店”的广告宣传具有欺骗性，所有图片都是假的，大部分好评也是假的。
这绝对是我住过最糟糕的酒店。我的房间是吸烟房，尽管预订时说是不吸烟房，但味道太难闻了（根据其他评论来看，他们所有房间似乎都这样）。外面的人整晚都在大喊大叫，床是一个非常不舒服的弹簧床垫，就像沙发床里那种。房间很脏，电视也不能用，问题数不胜数。
这个地方不安全，如果你打算住这里，我强烈、强烈建议你住其他任何地方。
我们一醒来就离开了，并为第二个晚上预订了另一家酒店，因为我们实在无法在那里多待一刻。
照片和实际体验完全不符。房间和浴室都很脏。到处都是烟味，我丈夫还在二楼发现了一个点22口径的子弹壳。
这是我住过的最糟糕的地方。墙上有洞。不推荐。
Yes the room was perfect for me and my girl i was not expecting that yhe room that give us had a kitchen in it and i thank you for that MR FRONT DESK NICE GUY I WAS ACTUALLY GOING YI STAY HERE ONLY TWO DAYS BUT UNYIL NOW IM HERE.. IM SATISFIED AND I GIVE 4 STAR
Staff are friendly and rooms are clean. Microwave and fridge in good working order. This is our go-to spot when we head to Norfolk. Great location and reasonably priced - especially when you spend most of your time at the beach.
$12 fee at the hotel just to have a filthy floor, bathroom fan that didn't work, no type of hand towels, a raggedy looking ac unit (that did work) and shower water handle that wasnt even attached.
Been here for a few weeks now. The front desk staff are very polite and helpful. The hotel been peaceful and quiet. If I need anything I can ask and receive. Would definitely come back here before anywhere else.
I highly recommended this establishment friendly customer service and exceptionally awesome
Parking was easy seeing the beach was a blocked view. The rooms was nasty. The floor was falling through in two different places in our room. The room was nasty. It was really noisy there. The door didn’t lock right we did not feel safe in the area. we are not Kiki people.
Had to pay an extra fee at hotel not disclosed in the contract and booking online on top of the one expected to pay and disclosed online.