弗吉尼亚海滩海滨万豪酒店 (Marriott Virginia Beach Oceanfront) 持续超越所有预期——这已是我第四次入住。壮丽的海景、优雅的设计以及无可挑剔的服务，让每一次入住都倍感特别。从装潢精美、设有可俯瞰大西洋阳台的客房，到顶级餐厅，一切都经过精心设计，力求舒适奢华。酒店员工热情周到，总是竭尽全力为您提供服务。酒店地理位置优越，位于海滨长廊尽头，环境清幽，交通便利，是宁静祥和与当地景点的完美结合。
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酒店回复: Hi Justin, reading this felt like a breath of ocean air—thank you for such a beautifully worded review. Returning for your fourth visit and still feeling wowed means everything to us. Your description captures so much of what makes the Marriott Virginia Beach Oceanfront Resort special, from those sweeping Atlantic views to the warmth of our team. We're truly honored to be your go-to spot for serenity and seaside elegance.Warm regards,Guest Experience Team
2.0分
其他
原文
翻译提供方：Google
尽管我提前一个月预订了房间，但抵达后房间就被换了。
手机入住手续无法使用，毛巾上楼花了很长时间。
电视非常卡，我不得不重启五次才恢复正常。
请注意，电动汽车充电费用为每小时5美元，时速约为每小时21英里。
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酒店回复: Dear Andy, we appreciate you sharing these details—it's clear your stay didn’t go as smoothly as it should have, and that matters to us. Having your room changed despite booking well in advance, combined with the mobile check-in glitch and the delay in getting towels, isn’t the seamless experience we want to provide at the Marriott Virginia Beach Oceanfront Resort.The issue with the TV and the lack of clarity around EV charging are also noted—thank you for pointing them out. We’ll be reviewing each of these concerns with the appropriate teams to help prevent similar frustrations. We hope your overall stay still held some moments of rest, and we’d truly welcome another chance to get things right for you.Warm regards,Guest Experience Team
2.0分
家庭亲子
原文
翻译提供方：Google
我们预订了房间，但到达时却发现房间已空置。我们到达时行李服务很差，离开时他们也没来。
这根本算不上什么豪华度假村。
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酒店回复: Dear Jim, It’s disheartening to hear, Jim, that your arrival and departure experiences didn’t reflect the level of care and service expected from a stay at an oceanfront resort. A booked room should always be ready to welcome its guest, and luggage assistance should feel effortless from start to finish. We are truly sorry that these details—so essential to a smooth and gracious visit—were missing on this occasion. We sincerely hope you might give us the chance to restore your faith in our hospitality, showing you the thoughtful and attentive experience many of our guests enjoy.Warm regards,Guest Experience Team
4.0分
家庭亲子
原文
翻译提供方：Google
地理位置优越！环境干净，酒店提供的儿童活动很棒！设施齐全！
酒店餐厅的菜品在准备和口味上可以做得更好。
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酒店回复: Dear Aissatou,Thank you for your wonderful four-star review! We're delighted that your family enjoyed our oceanfront location, pristine environment, and kids' activities—there's nothing quite like watching little ones build sandcastles right outside our doors.Your appreciation for our amenities means so much to us. We're equally grateful for your honest feedback about our restaurant. I've shared your observations about menu variety and preparation with our culinary team, as constructive insights like yours help us continually improve the dining experience.We would be honored to welcome you and your family back to our Virginia Beach home, where endless ocean meets our dedication to creating extraordinary memories.Warm regards,Guest Experience Team
5.0分
家庭亲子
原文
翻译提供方：Google
美丽的地方。之前在路边另一家万豪酒店住过，但感觉不太好。泳池很棒，氛围也很棒。
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酒店回复: Thanks, Michael. It’s lovely to hear you enjoyed the pool and the overall atmosphere here—it really does make all the difference. We’re glad your time at the Marriott Virginia Beach Oceanfront felt like a refreshing step up, especially after your earlier stay nearby.Warm regards,Guest Experience Team
5.0分
其他
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Dear Marriott Leadership,
I want to let you know about your professional and courteous Guest Services Representatives at your Marriott Beach Oceanfront Resort.
I handled the travel accommodations for my sister’s reservation for 11/9-11/13. She had another wonderful birthday vacation at your resort! She was a late check-in after a 3.5- hour drive.
She said Anthony Bickell checked her in with a cheerful disposition and professionalism. I really apprciate Anthony for his kindness to my sister!
She also mentioned he was also a huge fan of Frank Sinatra! We Luv Frank!
She was thrilled with your entire staff!! Her 4- day stay was enjoyable because of her lovely room, the amenities and the attentive professional staff!! I look forward to making her reservations at the Marriott Oceanfront same time next year!
Thank you for making her birthday stay so wonderful!
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酒店回复: Dear Christine, thank you so much for taking the time to share your sister's wonderful birthday vacation with us. It truly warms our hearts to know she had another great stay at the Marriott Virginia Beach Oceanfront Resort. We are delighted that Anthony provided such a cheerful and professional check-in, especially after a long drive. We appreciate you recognizing his kindness and are glad he could share a moment over a mutual love for Frank Sinatra! We are so pleased her four-day stay was enjoyable due to the lovely room, the amenities, and our attentive team. It would be an honor to host her reservations again next year!Warm regards,Guest Experience Team
5.0分
情侣出游
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Perfect location, wonderful hotel! It’s clean and beautiful and just feels like vacation when you pull up! We went for a staycation and it was the perfect choice!
帮朋友预订，反馈说还是不错的，服务挺好，距离沙滩很近，餐饮挺不错，是很好的体验！
弗吉尼亚海滩万豪酒店是海边度假的绝佳选择！位置真的绝了，紧挨着沙滩，步行几秒就能踩沙踏浪，夜晚伴着海浪声入睡，简直是解压神器。卫生做得特别到位，从大堂到房间的角角落落都很干净，完全挑不出毛病。服务整体在线，办理入住退房效率很高，日常咨询也能得到耐心解答。餐厅的菜品值得夸一夸，水准中等偏上，而且贴心设置了亚洲美食专区，对于爱吃亚洲菜的游客来说太友好了，不用到处找中餐馆。性价比很高，推荐给所有来海边度假的朋友！
我和朋友们周末住在这里，简直太棒了！！食物对我来说有点过于健康了，但味道还是不错的。入住时的服务很棒，他们还允许我们延迟退房。我非常推荐这家度假村。
入住于此，定会心满意足
弗吉尼亚海滩海滨万豪酒店 (Marriott Virginia Beach Oceanfront) 持续超越所有预期——这已是我第四次入住。壮丽的海景、优雅的设计以及无可挑剔的服务，让每一次入住都倍感特别。从装潢精美、设有可俯瞰大西洋阳台的客房，到顶级餐厅，一切都经过精心设计，力求舒适奢华。酒店员工热情周到，总是竭尽全力为您提供服务。酒店地理位置优越，位于海滨长廊尽头，环境清幽，交通便利，是宁静祥和与当地景点的完美结合。
尽管我提前一个月预订了房间，但抵达后房间就被换了。
手机入住手续无法使用，毛巾上楼花了很长时间。
电视非常卡，我不得不重启五次才恢复正常。
请注意，电动汽车充电费用为每小时5美元，时速约为每小时21英里。
我们预订了房间，但到达时却发现房间已空置。我们到达时行李服务很差，离开时他们也没来。
这根本算不上什么豪华度假村。
地理位置优越！环境干净，酒店提供的儿童活动很棒！设施齐全！
酒店餐厅的菜品在准备和口味上可以做得更好。
美丽的地方。之前在路边另一家万豪酒店住过，但感觉不太好。泳池很棒，氛围也很棒。
Dear Marriott Leadership,
I want to let you know about your professional and courteous Guest Services Representatives at your Marriott Beach Oceanfront Resort.
I handled the travel accommodations for my sister’s reservation for 11/9-11/13. She had another wonderful birthday vacation at your resort! She was a late check-in after a 3.5- hour drive.
She said Anthony Bickell checked her in with a cheerful disposition and professionalism. I really apprciate Anthony for his kindness to my sister!
She also mentioned he was also a huge fan of Frank Sinatra! We Luv Frank!
She was thrilled with your entire staff!! Her 4- day stay was enjoyable because of her lovely room, the amenities and the attentive professional staff!! I look forward to making her reservations at the Marriott Oceanfront same time next year!
Thank you for making her birthday stay so wonderful!
Perfect location, wonderful hotel! It’s clean and beautiful and just feels like vacation when you pull up! We went for a staycation and it was the perfect choice!