酒店回复: Thank you very much for choosing to stay with us at the Richmond Hotel Nagoya Shinkansenguchi, and for your generous 10/10 rating.We’re delighted that you found our facilities well-maintained. We strive to make our hotel comfortable and accessible for all guests.Your comments on cleanliness and staff hospitality mean a great deal to us. We’re especially glad to hear that you had positive interactions with our team during check-in and check-out.We're also glad to hear that you found the location convenient and enjoyed the complimentary drinks and nearby dining options. Thank you for sharing such helpful local tips!We look forward to welcoming you again on your next visit to Nagoya.
酒店回复: Thank you very much for choosing to stay with us at the Richmond Hotel Nagoya Shinkansenguchi, and for taking the time to write such a positive review.We are delighted to hear that you were satisfied with the size of your room and that you appreciated our convenient location near JR Nagoya Station. We are also glad to hear that the nearby convenience stores — Matsuya, Yoshinoya, and Sekai no Yamachan — helped make your stay even more enjoyable. We are pleased that you found the variety of amenities available on the ground floor useful during your stay, such as the makeup remover, facial cleanser and skincare products.Your perfect 10/10 rating and your kind words about trusting the Richmond brand in Japan are a real encouragement to us.We will continue to strive to provide a comfortable and pleasant experience for all our guests.We look forward to welcoming you back on your next visit to Nagoya.
酒店回复: Thank you for choosing to stay with us at the Richmond Hotel Nagoya Shinkansenguchi, and for your perfect 10/10 rating.We’re glad you found your room very clean, and that you appreciated the option to choose between standard and eco-friendly cleaning. We're delighted to hear that our service exceeded your expectations.Thank you for noting our convenient location near Nagoya Station and the nearby restaurants and shops.We’re also glad you enjoyed our breakfast, especially the unlimited eel rice and complimentary coffe and juice after 2pm.We look forward to welcoming you again soon.
酒店回复: Thank you very much for staying at Richmond Hotel Nagoya Shinkansen Exit.We are truly delighted to have received a perfect rating from you.Our hotel strives to provide attentive service tailored to our guests, so receiving such kind words is a great honor.We are also delighted to hear you thoroughly enjoyed our breakfast. We shared your kind words with our restaurant staff, who were very pleased to hear it.Our breakfast menu features items that change with the season and day of the week, so we hope you will enjoy exploring these options during your next visit.We sincerely look forward to welcoming you back.
酒店回复: Thank you very much for choosing the Richmond Hotel Nagoya Shinkansenguchi, and for your wonderful 10/10 rating!We are delighted to hear that you found our hotel great value for money and conveniently located, just a 7–8 minute walk from the station. We appreciate your understanding regarding the nearby roadworks and are glad they did not affect your stay.We’re also pleased that the nearby supermarket and shopping centres added to the convenience of your visit.Thank you for mentioning our partnership with LEGOLAND and the benefits it offers who purchase combo tickets at our front desk.We truly appreciate your kind words and look forward to welcoming you again on your next trip to Nagoya.
酒店回复: Thank you very much for choosing the Richmond Hotel Nagoya Shinkansenguchi, and for taking the time to provide such kind and detailed feedback.We are glad to hear that you found our hotel convenient in many ways, particularly the easy walking access to the transport hub. We understand that rooms in Japan can sometimes feel smaller than those in other countries, and we are grateful for your understanding and flexibility regarding this.Your recommendation and generous rating of 9.7/10 encourage us to continue improving our services and providing comfortable stays for our guests. We look forward to welcoming you again on your next visit to Nagoya.
酒店回复: Thank you very much for staying at Richmond Hotel Nagoya Shinkansenguchi.We are honored to receive your kind words regarding our breakfast and staff service.Our breakfast menu changes daily and seasonally, so we hope you will enjoy it again on your next visit.We sincerely look forward to welcoming you back.
5.0分
单人房
家庭亲子
前台服务热情、耐心，简单英文可以交流。
酒店提供卸妆油、洗面奶、化妆水、乳液、面膜，这点非常赞，很方便！
酒店地理位置不错，去乐高乐园直达，处在交通枢纽附近，楼下就有两家便利店，还有一家松屋，吃饭也方便。
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酒店回复: Thank you very much for choosing to stay with us at the Richmond Hotel Nagoya Shinkansenguchi, and for giving us a perfect 10/10 rating!We are delighted to hear that you appreciated the warm and patient service provided by our front desk staff, and that communicating in simple English was straightforward. We're also glad that you found amenities such as makeup remover, facial cleanser, toner, lotion and face masks very convenient.We're also pleased to hear that Nagoya station made your visit to Legoland easy and that you enjoyed the convenience of having two convenience stores and a Matsuya restaurant around.We look forward to welcoming you again on your next visit to Nagoya!
酒店回复: Thank you very much for choosing to stay with us at the Richmond Hotel Nagoya Shinkansenguchi, and for taking the time to provide such positive feedback.We are delighted to hear that you found the room spacious and the bed comfortable, and that the hotel was suitable for your group. While we understand that the hotel is a short walk from Nagoya Station, we hope that the surrounding amenities, such as the nearby convenience stores and the delicious Shishimaru Ramen restaurant, added convenience and enjoyment to your stay.Your generous rating of 9.5/10 encourages us to continue providing excellent service and comfortable accommodation for all our guests. We truly appreciate your feedback and look forward to welcoming you back on your next visit to Nagoya.
设施：虽然是差不多十年前开业的酒店，但各种设施维护的很好，相当不错！酒店的窗子应该是做了双层隔音，一点儿都不吵。每间房间内都有英文的说明卡，告诉你怎么调节空调，如何选择清洁模式等等，对不会日语的人很友好。
卫生：卫生没话说，超级干净，很整洁。
环境：周围就是普通的街道，没有什么景点，走到名古屋站大概需要十到十五分钟；离龟岛地铁站（注意是地铁站，不是名铁也不是JR）更近一点，五六分钟。我们住了四天，每天都溜达到名古屋站，也不觉得远。
服务：我们遇到的每个服务人员都很好，入住时遇到的夜班小姐姐超级温柔，也很漂亮，英语也不错。临走check out是一位帅哥，但可能英语一般，就引导我们用自助机器办理离店手续。总之住的很贴心
哦对，每天下午两点还是两点半到晚上八点会有免费的自助饮料，橙子汁确实是用橙子做的，很不错。
还有出酒店往右走第一个路口右转有一家拉面店（倒数第二张图），味道很不错（尤其是担担面，意外的好吃），店主大叔人超级好！店里没有中文菜单，但是看图并且会一点日语假名啥的也能点餐，还可以支付宝结账😂
周边两家世界的山酱（最后一张图），说实话，味道真心很一般。还不便宜。
对面还有一家天天排大队的拉面，因为懒得排所以也不知道味道如何。
酒店离车站有点距离，但住下来后还是觉得很值。因为车站前正在施工，我走了不少冤枉路，要是官网能提供最短路线指引就好了。酒店的洗漱用品可以按需自取，很环保，甚至还有面膜和泡澡粉，对女生来说真是太贴心了。床很舒服，浴室也很干净，可以好好泡个澡放松一下。要是房间里能提供饮用水就更完美了，不过附近就有便利店，也不成问题。最重要的是，早餐非常美味，尝遍了各种名古屋特色美食，非常满意！
房间大小算不错的 JR站距离不算远
附近有两个便利店 一个松屋 一个吉野家 一个世界的山 超级方便 不含早餐也有很多选择
酒店一楼可以自取卸妆、洁面、润肤露…各种日用品 超级棒！
在日本还是可以相信里士满的
房间不大但非常干净。可以选择普通清扫和生态清扫等模式，比京都我们住过的三井花园只能换毛巾垃圾袋好很多。酒店离名古屋站步行8-10分钟，最近的可以走kitte商场入口进名站。楼下就是松屋，100米有711。酒店早餐100左右，儿童半价，下午有免费的下午茶。早餐鳗鱼饭无限供应，相对于在外面吃的人均200的鳗鱼饭，这里的早餐很值得。
距离名古屋站非常方便，走走五分钟就到。酒店服务特别专业友好，水准很高。早餐值得一提，种类丰富，还有鳗鱼饭可以选择，一家人都特别喜欢！
性价比超高的酒店，位置很赞，距离车站非常近，7-8分钟的步行距离。赶上修路，但没啥影响。隔音也不错，过火车不怎么吵。房间偏小，日本房间普遍偏小，但设施齐全，典型的日式酒店，还有浴缸。楼下就有超市，几百米距离内也有几家商场，购物非常方便。酒店与乐高乐园有合作，购买大通票的话有优惠，不过没有乐高乐园的单独票。
各方面来说都算是比较方便的一家酒店。地理位置也很方便，可以步行到达交通枢纽站，房间略小一点点 但是日本很多酒店都这样，习惯一下就还好，总体推荐。
早餐非常好吃，本来没定早餐的，后来两天都加早，满意～房间内忘拍了，但是麻雀虽小五脏俱全，而且很干净，前台工作人员也非常热情礼貌
前台服务热情、耐心，简单英文可以交流。
酒店提供卸妆油、洗面奶、化妆水、乳液、面膜，这点非常赞，很方便！
酒店地理位置不错，去乐高乐园直达，处在交通枢纽附近，楼下就有两家便利店，还有一家松屋，吃饭也方便。
房间一大一小够住，床很舒适，离名站有一定距离，需要走一会，楼下有两家超市一家松屋，还有美味的狮子丸拉面