酒店回复: Dear Ramcharan,Although we're glad our team made a great impression on you, we apologize for any disappointment during your stay. What you've described does not reflect the typical experience of our guests. Rest assured, we will share your comments with our team to ensure we are meeting our high standards of comfort and cleanliness going forward. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
酒店回复: Dear Corinda,It is disappointing to hear of our shortcomings during your stay. Providing clean, comfortable, and well-maintained accommodations is important to our team, so we will use your feedback to take action and ensure better guest experiences moving forward. Thank you for your time.
The room was very smokey and dusty and bugs on the bed. I stayed a max of 10 minutes before checking out
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酒店回复: Dear Dezarae,We are disappointed that you decided not to stay with us, and we apologize for your poor experience. Feedback from our guests helps us to improve, and rest assured, your comments have been noted. Thank you for sharing your thoughts, and we wish you all the best.
2.0分
其他
Room smell,there was too in the and bed linens and blanket are so old full of stains.
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酒店回复: Dear Olayinka,We hope you'll accept our apologies for this lapse in our standards. Please know that your comments are being reviewed with diligence, and any problem areas will be addressed. Thank you for your feedback, and we hope to have another chance to change your perceptions.
1.0分
其他
The employee was very rude didn’t want to give me what I paid for very unprofessional
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酒店回复: Dear Alexis,Thank you for sharing your experience. We apologize for any perceived rudeness on behalf of our staff and have forwarded your feedback to our team so we can better ensure a quality experience for all of our guests. In the future, we'd love another chance to impress you with the comfort and quality we know we can provide.
2.0分
其他
Sketchy af, but no deposit required & close by the airport if you don’t wanna sleep in there .. enjoy
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酒店回复: Dear Devonte,Thank you for taking a moment to share your thoughts. While we can assure you that our property is perfectly secure, we are sorry to hear of your concerns. Your feedback will be kept in mind as we move forward, and we wish you safe and happy travels ahead.
1.0分
其他
I booked 4 days booking with them but they denied to give me breakfast which they committed on ******* site while booking!
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酒店回复: Dear Syed,We regret that breakfast was unavailable during your stay. We understand how important it is to start the morning right with a delicious breakfast. Please know that this is not the standard, as we always work to ensure that guests have everything they need for a relaxing stay. In the meantime, we are fortunate to be surrounded by some of the best local dining. If you're looking to discover the local cuisine, our front desk has plenty of recommendations, and we regret if this was not communicated with you during your stay. We will work to ensure that this is addressed swiftly, and we appreciate your patience. We hope to regain your confidence and welcome you back for a much-improved stay.
工作人员热情友好，非常乐于助人。但是，******* 上没有提供早餐，而且虽然是无烟房，但房间里还是有股浓重的气味。酒店正在装修或最近刚装修过，我们遇到了一些小问题。
我的房间地板上有一根雪茄，冰箱里有一瓶打开的苏打水。马桶冲不了水，电视遥控器也坏了。厕所很脏。蟑螂也很严重。我觉得我以后不会再来了。
浴室墙壁上全是霉斑，甚至当你想办理入住时，都没有人帮忙。预订单上写的没有早餐。简直就是个骗局。
房间很干净，而且有合同服务...我的抱怨是当天负责人的女士粗鲁，她粗鲁地敲门想把门推倒，醉酒和吵闹的客人...没有人平静下来他们下来了。
太棒了
The room was very smokey and dusty and bugs on the bed. I stayed a max of 10 minutes before checking out
Room smell,there was too in the and bed linens and blanket are so old full of stains.
The employee was very rude didn’t want to give me what I paid for very unprofessional
Sketchy af, but no deposit required & close by the airport if you don’t wanna sleep in there .. enjoy
I booked 4 days booking with them but they denied to give me breakfast which they committed on ******* site while booking!