酒店回复: Dear Guest,Thank you for your positive feedback! We're glad you found our location convenient and enjoyed the good service, as well as the nearby options for shopping, dining, and drinks. We appreciate your support and hope to see you again soon!
4.0分
其他
展开
Comfortable bed. Clean room. Affordable rate. Great location near several restaurants. The breakfast is adequate and a good start to the day. The only negative thing was that the plug in the bathroom did not work. Did not have too much interaction with the staff.
展开
酒店回复: Dear Guest,Thank you for your review. We’re glad to hear you enjoyed the comfortable bed, clean room, affordable rate, and convenient location. We’re also happy the breakfast was a good start to your day. We apologize for the bathroom outlet not working — our team will address that right away. We appreciate your feedback and hope to welcome you back again.
3.0分
其他
展开
Room was fine, the exterior ground floor door had been damaged. Little concerned parking my car in the lot. Some homeless hanging out in parking lot but, biggest complaint was upon check out, the lobby door was locked at 6:20am, the female clerk opened the side door to see what I wanted, I showed her the room key and said I wanted to check out and she grabbed the key from me and said thanks closing the door! I knocked on the door and when she opened it again, I asked about my credit card being charged for incidentals, she said it would reflect in my credit card within 24 hours. I didn't make coffee in the room as I was hoping for breakfast which was advertised with room rates but, clearly that wasn't happening that day! Had to go to the local grocery for coffee and snacks before heading out of town.
展开
酒店回复: Dear Guest,Thank you for sharing your review. We apologize for the inconvenience faced by you. Our Team never wants our customers to have a bad experience. We have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.
1.0分
其他
展开
If you’re looking to save a couple bucks DONT. it’s not worth it. Images were accurate but the smell and cleanliness is not there. My non smoking room was definitely smoked in. There was dust everywhere and the windows were layered with thick black mold. It’s an older hotel but that’s no excuse. It is definitely neglected. I did not wish to sit anywhere due to a fear of bringing something home. I have never experienced this before. I was shocked it was affiliated with a best western. I left and booked elsewhere. I was offered a new room but my husband was so put off by the whole experience of walking into our room we had to decline.
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We’re very sorry for the smoke odor, cleanliness issues, and mold you encountered—this is unacceptable and far below our standards. We understand why you chose to leave and appreciate you bringing these concerns to our attention. We’ll be addressing this immediately with our housekeeping and maintenance teams to ensure it doesn’t happen again.
4.0分
其他
Very clean. Very convenient. Friendly staff. Economical.The mini fridge has no freezer compartment, which would be nice.
展开
酒店回复: Dear Guest,Thank you for your feedback! We’re glad to hear you enjoyed the clean, convenient, and economical stay, as well as our friendly staff. We appreciate your note about the fridge and will keep it in mind for future improvements.
3.0分
情侣出游
展开
Late staff wasnt the most welcoming but also just seemed to be uninterested. The room was alright but the bathroom door latch was gone and wouldnt stay close, the bed was flimsy and hurt after sometime of sleeping on, and the ceiling was showing signs of water damage.
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We apologize that your interaction with our late staff wasn’t as welcoming as it should have been, and we’ll be addressing this with our team. We’re also sorry for the issues in your room — including the missing bathroom door latch, the uncomfortable bed, and the signs of water damage on the ceiling. These conditions are not up to our standards, and we appreciate you bringing them to our attention so we can make the necessary improvements.
酒店停车场有很多非住客的车辆进出,加上餐厅也在同一个停车场,感觉那里几乎成了他们的聚集地。尤其是周五和周六的深夜,车流量特别大。
床上好多虫子,把我伴侣和我都咬了。除此之外,以这个价格来说还算过得去吧。
位置便利。设施有点欠缺,但其实也没那么重要。
令人沮丧的是,居然有这么多人能忍受这种低于标准的服务。
方便,服务好,周边购物、吃喝都很方便!
Comfortable bed. Clean room. Affordable rate. Great location near several restaurants. The breakfast is adequate and a good start to the day. The only negative thing was that the plug in the bathroom did not work. Did not have too much interaction with the staff.
Room was fine, the exterior ground floor door had been damaged. Little concerned parking my car in the lot. Some homeless hanging out in parking lot but, biggest complaint was upon check out, the lobby door was locked at 6:20am, the female clerk opened the side door to see what I wanted, I showed her the room key and said I wanted to check out and she grabbed the key from me and said thanks closing the door! I knocked on the door and when she opened it again, I asked about my credit card being charged for incidentals, she said it would reflect in my credit card within 24 hours. I didn't make coffee in the room as I was hoping for breakfast which was advertised with room rates but, clearly that wasn't happening that day! Had to go to the local grocery for coffee and snacks before heading out of town.
If you’re looking to save a couple bucks DONT. it’s not worth it. Images were accurate but the smell and cleanliness is not there. My non smoking room was definitely smoked in. There was dust everywhere and the windows were layered with thick black mold. It’s an older hotel but that’s no excuse. It is definitely neglected. I did not wish to sit anywhere due to a fear of bringing something home. I have never experienced this before. I was shocked it was affiliated with a best western. I left and booked elsewhere. I was offered a new room but my husband was so put off by the whole experience of walking into our room we had to decline.
Very clean. Very convenient. Friendly staff. Economical.The mini fridge has no freezer compartment, which would be nice.
Late staff wasnt the most welcoming but also just seemed to be uninterested. The room was alright but the bathroom door latch was gone and wouldnt stay close, the bed was flimsy and hurt after sometime of sleeping on, and the ceiling was showing signs of water damage.