We stayed overnight. Parking was easy. Area looked safe. Staff was great and the hot breakfast was good to eat prior to leaving on our journey back. The interior especially the carpet looked a little dated but clean. There was a musty smell on initially entering the room that went away with turning on the AC.
3.0分
情侣出游
The beds were subpar and room air conditional was very loud and difficult to get restful stay. Excellent breakfast, however!
4.0分
其他
Average service and room. Hot tub did not work and staff who said they were coming to fix never came.
2.0分
家庭亲子
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Worst a holiday inn I stayed in as I crossed the country in seven days. Definitely not a $200+ dollar a night hotel, more like $120. Broken tiles, scuffed walls, stale carpets…just terrible.
1.0分
其他
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Fire alarm testing for 4 hours. Child was running up and down the floor in room above us, manager couldn’t control it. Workers cleaning rooms and talking outside room door.
2.0分
其他
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Convenient only
The only thing good about this stay was the breakfast and the heated spa. The supposedly heated pool was not heated like advertised. I was eaten by bed bugs.
5.0分
情侣出游
Front desk were very welcoming and friendly. Rooms were very clean.
5.0分
其他
Very nice hotel. Room was very ciean, employees friendly and breakfast was good.
2.0分
情侣出游
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I’ve stayed at many Holiday Inn Expresses. Generally, they’re decent for the price. This one was not. The tile floor in the entry way and bathroom was uniformly sticky—so much so that I could feel and hear my shoes sticking to the floor with every step. It was so uniform that if must have been caused by some strange cleaner, not by a spill or missed spot. Neither of us felt like walking on it in bare feet and were glad we brought slippers.
The fixtures and finishes are old and tired looking. The bathroom has no nightlight, and the bathroom door won’t stay ajar to let just a little light out through the night. The blackout curtains also won’t fully close, so brilliant floodlights from the parking lot shone in all night.
That was all on top of ******* using deceptive pricing displays on its website (showed price reduced to $103/night plus taxes and fees) and then again on the room selection page before showing a higher price ($139) at final checkout—meaning $158 after taxes and fees.
By contrast, I’m staying tonight at a beautiful, sleek, CLEAN hotel in DC tonight for $101, including taxes and fees.
这家酒店干净整洁，员工友善热情。房间很大，住着很舒服。早餐选择很多样。他们还有方便带走的餐包。如果需要，我还会再选择住在这里。
Overnight in Cumberland
We stayed overnight. Parking was easy. Area looked safe. Staff was great and the hot breakfast was good to eat prior to leaving on our journey back. The interior especially the carpet looked a little dated but clean. There was a musty smell on initially entering the room that went away with turning on the AC.
The beds were subpar and room air conditional was very loud and difficult to get restful stay. Excellent breakfast, however!
Average service and room. Hot tub did not work and staff who said they were coming to fix never came.
Worst a holiday inn I stayed in as I crossed the country in seven days. Definitely not a $200+ dollar a night hotel, more like $120. Broken tiles, scuffed walls, stale carpets…just terrible.
Fire alarm testing for 4 hours. Child was running up and down the floor in room above us, manager couldn’t control it. Workers cleaning rooms and talking outside room door.
Convenient only
The only thing good about this stay was the breakfast and the heated spa. The supposedly heated pool was not heated like advertised. I was eaten by bed bugs.
Front desk were very welcoming and friendly. Rooms were very clean.
Very nice hotel. Room was very ciean, employees friendly and breakfast was good.
I’ve stayed at many Holiday Inn Expresses. Generally, they’re decent for the price. This one was not. The tile floor in the entry way and bathroom was uniformly sticky—so much so that I could feel and hear my shoes sticking to the floor with every step. It was so uniform that if must have been caused by some strange cleaner, not by a spill or missed spot. Neither of us felt like walking on it in bare feet and were glad we brought slippers.
The fixtures and finishes are old and tired looking. The bathroom has no nightlight, and the bathroom door won’t stay ajar to let just a little light out through the night. The blackout curtains also won’t fully close, so brilliant floodlights from the parking lot shone in all night.
That was all on top of ******* using deceptive pricing displays on its website (showed price reduced to $103/night plus taxes and fees) and then again on the room selection page before showing a higher price ($139) at final checkout—meaning $158 after taxes and fees.
By contrast, I’m staying tonight at a beautiful, sleek, CLEAN hotel in DC tonight for $101, including taxes and fees.