The staff was lovely and helpful. The room was mostly clean, but when we moved an ottoman in front of a chair, there were dried crumbled that looked like ramen noodles under it, which made me think the cleaning staff wasn't as thorough. Overall it was a pleasant stay, and the kids loved the pool.
4.0分
情侣出游
Friendly Staff, clean room, great breakfast options and easy parking with lots of dining / shopping near by
4.0分
其他
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Overnight in Cumberland
We stayed overnight. Parking was easy. Area looked safe. Staff was great and the hot breakfast was good to eat prior to leaving on our journey back. The interior especially the carpet looked a little dated but clean. There was a musty smell on initially entering the room that went away with turning on the AC.
3.0分
情侣出游
The beds were subpar and room air conditional was very loud and difficult to get restful stay. Excellent breakfast, however!
4.0分
其他
Average service and room. Hot tub did not work and staff who said they were coming to fix never came.
2.0分
家庭亲子
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Worst a holiday inn I stayed in as I crossed the country in seven days. Definitely not a $200+ dollar a night hotel, more like $120. Broken tiles, scuffed walls, stale carpets…just terrible.
1.0分
其他
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Fire alarm testing for 4 hours. Child was running up and down the floor in room above us, manager couldn’t control it. Workers cleaning rooms and talking outside room door.
2.0分
其他
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Convenient only
The only thing good about this stay was the breakfast and the heated spa. The supposedly heated pool was not heated like advertised. I was eaten by bed bugs.
5.0分
情侣出游
Front desk were very welcoming and friendly. Rooms were very clean.
这家酒店干净整洁，员工友善热情。房间很大，住着很舒服。早餐选择很多样。他们还有方便带走的餐包。如果需要，我还会再选择住在这里。
The staff was lovely and helpful. The room was mostly clean, but when we moved an ottoman in front of a chair, there were dried crumbled that looked like ramen noodles under it, which made me think the cleaning staff wasn't as thorough. Overall it was a pleasant stay, and the kids loved the pool.
Friendly Staff, clean room, great breakfast options and easy parking with lots of dining / shopping near by
Overnight in Cumberland
We stayed overnight. Parking was easy. Area looked safe. Staff was great and the hot breakfast was good to eat prior to leaving on our journey back. The interior especially the carpet looked a little dated but clean. There was a musty smell on initially entering the room that went away with turning on the AC.
The beds were subpar and room air conditional was very loud and difficult to get restful stay. Excellent breakfast, however!
Average service and room. Hot tub did not work and staff who said they were coming to fix never came.
Worst a holiday inn I stayed in as I crossed the country in seven days. Definitely not a $200+ dollar a night hotel, more like $120. Broken tiles, scuffed walls, stale carpets…just terrible.
Fire alarm testing for 4 hours. Child was running up and down the floor in room above us, manager couldn’t control it. Workers cleaning rooms and talking outside room door.
Convenient only
The only thing good about this stay was the breakfast and the heated spa. The supposedly heated pool was not heated like advertised. I was eaten by bed bugs.
Front desk were very welcoming and friendly. Rooms were very clean.