usb charger didn't work. supposed 'breakfast' was cereal or toast. no lids for coffee. orange juice was mostly water. wallpaper in room peeling. shower curtain waaaaay to short...made a mess. worst overall hotel experience i've had in 30 years.
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酒店回复: Dear David,We’re truly sorry to hear about your disappointing experience. The issues you’ve described, from the in-room amenities to the breakfast setup and overall condition, fall well below our standards and expectations. Your feedback is very important, and we will be addressing these concerns immediately with our team to ensure improvements are made. Thank you for bringing this to our attention.Sincerely.Management Team
5.0分
其他
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Many restaurants nearby which is good. The only down side is that there are several other hotels right next to this hotel. Traffic, and outside noise may be an issue some times.
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酒店回复: Dear Dmitri,Thank you for sharing your feedback. We’re glad you enjoyed the convenience of having many restaurants nearby. We do understand that with a central location comes occasional traffic and outside noise, and we apologize for any disturbance this may have caused. We appreciate your comments and hope to welcome you back for another comfortable stay.Best Regards,Management Team
4.0分
其他
It was a good area for a last.minute stay. Only issue is night clerk said he couldnt give me a printed receipt becuaee we reserved online.
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酒店回复: Dear Gerardo,Thank you for your feedback. We’re glad our location was convenient for your stay. We apologize for the issue with the receipt and will review this with our front desk team to improve the guest experience.Best Regards,Management Team
3.0分
商务出差
Dirty, very dirty. The room was not made, cleaned, well at all. Walls filthy, like they never have been wiped down. Grounds very messy and dirty.
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酒店回复: Dear Berry,Thank you for sharing your feedback. We sincerely apologize for the unacceptable condition of your room and the hotel grounds. This does not meet our standards, and we regret that your stay was affected by these cleanliness issues. Your comments have been shared with our housekeeping and maintenance teams for immediate attention and corrective action. We appreciate you bringing this to our attention and hope to provide a much-improved experience in the future.Best Regards,Management Team
2.0分
其他
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You get what you pay for..
Not so good... first room I went into had dead bugs on the floor, rust spots in the shower, orange grime dripping on the walls, and found black mold on the corner of the bed and the floor. They bumped me to another room but similar issues such as drips on the walls, dead bugs in the floor, greasy grime on the hair dryer, door didn't seal all the way around.. and my shower quit on me multiple times mid shower.. complete loss of water pressure.. i get what i pay for but I will gladly pay the extra $15 a night to stay elsewhere....
3.0分
其他
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It was a quick stay. Everything in the room, except the bed was very worn/run down. The light switches were dirty, the mini shampoo bottle was partially used and there was mold in the bathroom. One of the lights didn’t work.
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酒店回复: Dear Nancy,Thank you for taking the time to provide your feedback. While we’re glad your stay was quick and convenient, we sincerely apologize for the condition of your room. A partially used toiletry item, mold in the bathroom, non-working lights, and cleanliness concerns—especially with high-touch areas like light switches—are all unacceptable and far below our standards. We’ve shared your comments with our housekeeping and maintenance teams to ensure these issues are addressed promptly and thoroughly. Your experience is not the impression we want to leave, and we truly appreciate you bringing these matters to our attention.Best Regards,Management Team
2.0分
家庭亲子
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Pool was out of order and at check in was not told about it. Door didnt close completely so the light shined in. There was little flying bugs in the sink and tub every day. Front desk person was not easily reached at early morning hours
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酒店回复: Dear Shawnelle,Thank you for your feedback. We're very sorry to hear about the issues you experienced during your stay. Not being informed about the pool closure, the door not sealing properly, the presence of bugs, and difficulty reaching staff are all concerns we take seriously. Your comments have been shared with our team so we can address these matters promptly and improve the guest experience. We appreciate you bringing this to our attention.Sincerely,Management Team
2.0分
其他
NOT RECOMMENDING
The room was discussing beds no cleaning the sheets,2 towels,front door handles don’t work bathroom door handles don’t close
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酒店回复: Dear Laura,We sincerely regret that your experience did not meet expectations. Cleanliness and maintenance are our top priorities, and we apologize for any oversights. We have addressed your concerns with our team to ensure improvements in housekeeping and facility upkeep. Your feedback is invaluable in helping us enhance our services. We appreciate your stay and hope to provide you with a much better experience in the future.Sincerely,Management Team
2.0分
其他
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Very Disappointed
This was not the best stay at all. The restroom was horrible, the towel racks were broken, no ice bucket, the caulking around the tub was nasty, and the light switch was very ancient. The breakfast was ridiculous…yogurt, waffle, bread for toast, and cereal(I didn’t see any milk for the cereal or butter for the waffles).
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酒店回复: Dear Rashidah,We're truly sorry your stay didn’t meet expectations. We regret the issues you encountered, from the restroom condition to breakfast options. Your feedback is invaluable, and we’re addressing these concerns to improve our guest experience. Cleanliness and comfort are our priorities, and we apologize for falling short. We appreciate your honesty and hope to have the opportunity to provide you with a much better stay in the future.Sincerely,Management Team
5.0分
其他
Very nice staff , easy check out. Big parking, we are pulling an RV. It was easy to get in and out.
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酒店回复: Dear Nathalie,Thank you for your kind review! We're so glad to hear that our staff made a great impression and that check-out was smooth. It's wonderful to know our spacious parking made things easy for you and your RV — we know how important that is for travelers on the road. We hope to welcome you back again soon, safe travels!Best Regards,Management Team
usb charger didn't work. supposed 'breakfast' was cereal or toast. no lids for coffee. orange juice was mostly water. wallpaper in room peeling. shower curtain waaaaay to short...made a mess. worst overall hotel experience i've had in 30 years.
Many restaurants nearby which is good. The only down side is that there are several other hotels right next to this hotel. Traffic, and outside noise may be an issue some times.
It was a good area for a last.minute stay. Only issue is night clerk said he couldnt give me a printed receipt becuaee we reserved online.
Dirty, very dirty. The room was not made, cleaned, well at all. Walls filthy, like they never have been wiped down. Grounds very messy and dirty.
You get what you pay for..
Not so good... first room I went into had dead bugs on the floor, rust spots in the shower, orange grime dripping on the walls, and found black mold on the corner of the bed and the floor. They bumped me to another room but similar issues such as drips on the walls, dead bugs in the floor, greasy grime on the hair dryer, door didn't seal all the way around.. and my shower quit on me multiple times mid shower.. complete loss of water pressure.. i get what i pay for but I will gladly pay the extra $15 a night to stay elsewhere....
It was a quick stay. Everything in the room, except the bed was very worn/run down. The light switches were dirty, the mini shampoo bottle was partially used and there was mold in the bathroom. One of the lights didn’t work.
Pool was out of order and at check in was not told about it. Door didnt close completely so the light shined in. There was little flying bugs in the sink and tub every day. Front desk person was not easily reached at early morning hours
NOT RECOMMENDING
The room was discussing beds no cleaning the sheets,2 towels,front door handles don’t work bathroom door handles don’t close
Very Disappointed
This was not the best stay at all. The restroom was horrible, the towel racks were broken, no ice bucket, the caulking around the tub was nasty, and the light switch was very ancient. The breakfast was ridiculous…yogurt, waffle, bread for toast, and cereal(I didn’t see any milk for the cereal or butter for the waffles).
Very nice staff , easy check out. Big parking, we are pulling an RV. It was easy to get in and out.