The room was clean just bare bones. The lady at the front office was outstanding I was double booked and she helped get it straightened out.
酒店回复: Thank you very much for your response
4.0分
家庭亲子
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Room was in good shape - appears to have been recently remodeled. Amenities were non existent; towels were threadbare, bedding was not warm enough, no coffee maker in room and no shampoo available in the hotel. The one redeeming value was the price as a local AI project has jacked hotel/motel prices through the roof.
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酒店回复: Hi Steve, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Sarah Jacobs #Team6
4.0分
朋友出游
Facility is dated but clean & comfortable beds. Conveniently located off I-20 & close to 322 loop for easy access to main drag of town.
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酒店回复: HI Gary,Thank you for your feedback. We’re glad to hear you found our property clean, comfortable, and conveniently located. We appreciate you taking the time to share your experience and hope to welcome you back on your next visit.Jeremy Ward #Team6
3.0分
其他
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The towel was stained.
The receptionist wasn’t there when we arrived, we have to wait around 30 minutes to make check in.
Also the parking lot hasn’t enough spaces.
酒店回复: Thank you very much for your response
2.0分
情侣出游
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TV didn’t work.
Couldn’t take a bath. Just shower. Shower curtain was either dirty or moldy.
No soap or shampoo. We had to ask for it.
Sheets looked dirty.
Floor was very dirty.
Since there was no complimentary breakfast, it would be nice to have a coffeemaker in the room.
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酒店回复: Hi Deborah, Thank you for your rating. We regret to see that your experience fell far short of expectations. Guest feedback is important for us to identify where improvements are most needed. We are taking this as an opportunity to review and enhance our services. We hope to welcome you again soon. Sarah Jacobs #Team6
2.0分
其他
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In the room there were TONS of carpet beetles. In the morning when I went to the bathroom, there were at least ten roaming around the floor. The person in the room next to us had the tv on all night and was so loud we could hear exactly what was being said. At 2:30am, someone beat on a door next to us and was yelling, “Fu**ing let me in you ni**er!” This lasted for 5 minutes. Then at 3:30am, someone else was outside talking very loudly on his phone. The floor was so dirty in the room that our socks were brown on the bottom from walking on the floor. To pay $172 for ONE NIGHT in this piece of trash place was too much! We will NOT be back.
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酒店回复: Thank you very much for your response and I apologize for any inconvenience.
3.0分
其他
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The basic needs for a place to stay were met, it was fine, but I think hygiene is a concern as the shower head and curtain needed replacing, and the mattress seemed like it was on its last legs. It wasn't comfortable. If those two things changed I would definitely be happy to return
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酒店回复: Hi Mansoor, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Sarah Jacobs #Team6
3.0分
其他
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This is a good budget hotel, nothing fancy. When we checked in our TV had sound but no video. They had to replace the TV which did not take too long. The staff was friendly. Did a good job getting us a TV that we could use.
他们不换床单。太糟糕了
非常好
The room was clean just bare bones. The lady at the front office was outstanding I was double booked and she helped get it straightened out.
Room was in good shape - appears to have been recently remodeled. Amenities were non existent; towels were threadbare, bedding was not warm enough, no coffee maker in room and no shampoo available in the hotel. The one redeeming value was the price as a local AI project has jacked hotel/motel prices through the roof.
Facility is dated but clean & comfortable beds. Conveniently located off I-20 & close to 322 loop for easy access to main drag of town.
The towel was stained.
The receptionist wasn’t there when we arrived, we have to wait around 30 minutes to make check in.
Also the parking lot hasn’t enough spaces.
TV didn’t work.
Couldn’t take a bath. Just shower. Shower curtain was either dirty or moldy.
No soap or shampoo. We had to ask for it.
Sheets looked dirty.
Floor was very dirty.
Since there was no complimentary breakfast, it would be nice to have a coffeemaker in the room.
In the room there were TONS of carpet beetles. In the morning when I went to the bathroom, there were at least ten roaming around the floor. The person in the room next to us had the tv on all night and was so loud we could hear exactly what was being said. At 2:30am, someone beat on a door next to us and was yelling, “Fu**ing let me in you ni**er!” This lasted for 5 minutes. Then at 3:30am, someone else was outside talking very loudly on his phone. The floor was so dirty in the room that our socks were brown on the bottom from walking on the floor. To pay $172 for ONE NIGHT in this piece of trash place was too much! We will NOT be back.
The basic needs for a place to stay were met, it was fine, but I think hygiene is a concern as the shower head and curtain needed replacing, and the mattress seemed like it was on its last legs. It wasn't comfortable. If those two things changed I would definitely be happy to return
This is a good budget hotel, nothing fancy. When we checked in our TV had sound but no video. They had to replace the TV which did not take too long. The staff was friendly. Did a good job getting us a TV that we could use.