Room was about on par for a Motel 6. Certainly dated, not maintained very well, and although we are pretty sure the sheets were cleaned, they still had a hue of brown to t
酒店回复: Thank you very much for your response
1.0分
其他
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I had the absolute worst Hotel stay over the weekend. Checked into the Rodeway Inn in Abilene TX for one night. The deskclerk was smirky and borderline rude. After he deigned to check me in, I went to the room. Looked for a cup.. no cups or glasses. Went back to the desk, asked for a cup. "There are no cups." "what?". "No cups in this hotel - at all." Again with kind of a smirky, borderline rude manner. Eh! went out to grab some food, came back an hour or so later. Figured I could watch a late football game... No TV controller. Back out to the desk, he handed me a controller. Back to the room. The damn thing would NOT turn on the TV. Started looking around the room more carefully. The microwave was missing the glass plate that rotates. In the bathroom, there was... a sink. Just the sink against a blank wall. No counters or cabinets. I guess I should be grateful they provided TP by the toilet? No Iron or board. No hairdryer. No plastic laundery bag. The "closet" had one hanger - left by previous guest, and the rod was like four feet above the floor. No ice bucket. Not even a trash can. There was a pile of dirty laundry about 6-8 feet in front of my room when I checked in. It was still there in the morning when I went for coffee. As I was leaving I asked the daytime desk clerk for a refund. (And I would not put out the worlds worst review ever.) He just smiled and said it doesn't matter. This is a franchise and nobody cares. "Welcome to Abilene", he said.
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酒店回复: Good Morning, You put the post for wrong hotel. this is Motel 6 at Abilene. you stayed at Roade way Inn, at Abilene. please remove the review for Motel 6.
2.0分
其他
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Someone banged on our door at 1:00 in the morning talking in a foreign language, not spanish. We called the front desk from the phone & our cell & didnt get an answer. We went down to the front desk after the man left & no one was there. We reported the incident to the staff the next morning and we told the attendant was on the phone. We think he was asleep based on the snoring we heard.
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酒店回复: Hi Gary,We're very sorry to hear about your experience. This is not the standard we strive to uphold, and we sincerely apologize for the inconvenience. Your feedback has been shared with our team so we can address these issues immediately. Thank you for bringing it to our attention. Jeremy Ward #Team6
3.0分
其他
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It was okay, but the room smelled musty, and the bed wasn’t super comfortable. It’s an older property and looks it. Still, it seemed clean and was fine for one night. The tub had gross looking rust stains.
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酒店回复: Hi Steven, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Sarah Jacobs #Team6
3.0分
其他
The room was clean just bare bones. The lady at the front office was outstanding I was double booked and she helped get it straightened out.
酒店回复: Thank you very much for your response
4.0分
家庭亲子
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Room was in good shape - appears to have been recently remodeled. Amenities were non existent; towels were threadbare, bedding was not warm enough, no coffee maker in room and no shampoo available in the hotel. The one redeeming value was the price as a local AI project has jacked hotel/motel prices through the roof.
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酒店回复: Hi Steve, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon. Safe Travels Sarah Jacobs #Team6
4.0分
朋友出游
Facility is dated but clean & comfortable beds. Conveniently located off I-20 & close to 322 loop for easy access to main drag of town.
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酒店回复: HI Gary,Thank you for your feedback. We’re glad to hear you found our property clean, comfortable, and conveniently located. We appreciate you taking the time to share your experience and hope to welcome you back on your next visit.Jeremy Ward #Team6
3.0分
其他
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The towel was stained.
The receptionist wasn’t there when we arrived, we have to wait around 30 minutes to make check in.
他们不换床单。太糟糕了
非常好
Room was about on par for a Motel 6. Certainly dated, not maintained very well, and although we are pretty sure the sheets were cleaned, they still had a hue of brown to t
I had the absolute worst Hotel stay over the weekend. Checked into the Rodeway Inn in Abilene TX for one night. The deskclerk was smirky and borderline rude. After he deigned to check me in, I went to the room. Looked for a cup.. no cups or glasses. Went back to the desk, asked for a cup. "There are no cups." "what?". "No cups in this hotel - at all." Again with kind of a smirky, borderline rude manner. Eh! went out to grab some food, came back an hour or so later. Figured I could watch a late football game... No TV controller. Back out to the desk, he handed me a controller. Back to the room. The damn thing would NOT turn on the TV. Started looking around the room more carefully. The microwave was missing the glass plate that rotates. In the bathroom, there was... a sink. Just the sink against a blank wall. No counters or cabinets. I guess I should be grateful they provided TP by the toilet? No Iron or board. No hairdryer. No plastic laundery bag. The "closet" had one hanger - left by previous guest, and the rod was like four feet above the floor. No ice bucket. Not even a trash can. There was a pile of dirty laundry about 6-8 feet in front of my room when I checked in. It was still there in the morning when I went for coffee. As I was leaving I asked the daytime desk clerk for a refund. (And I would not put out the worlds worst review ever.) He just smiled and said it doesn't matter. This is a franchise and nobody cares. "Welcome to Abilene", he said.
Someone banged on our door at 1:00 in the morning talking in a foreign language, not spanish. We called the front desk from the phone & our cell & didnt get an answer. We went down to the front desk after the man left & no one was there. We reported the incident to the staff the next morning and we told the attendant was on the phone. We think he was asleep based on the snoring we heard.
It was okay, but the room smelled musty, and the bed wasn’t super comfortable. It’s an older property and looks it. Still, it seemed clean and was fine for one night. The tub had gross looking rust stains.
The room was clean just bare bones. The lady at the front office was outstanding I was double booked and she helped get it straightened out.
Room was in good shape - appears to have been recently remodeled. Amenities were non existent; towels were threadbare, bedding was not warm enough, no coffee maker in room and no shampoo available in the hotel. The one redeeming value was the price as a local AI project has jacked hotel/motel prices through the roof.
Facility is dated but clean & comfortable beds. Conveniently located off I-20 & close to 322 loop for easy access to main drag of town.
The towel was stained.
The receptionist wasn’t there when we arrived, we have to wait around 30 minutes to make check in.
Also the parking lot hasn’t enough spaces.