酒店回复: Hi Gary, As advertised parking in the stacker is at your own risk and liability for any damages that may be caused. Unfortunately the damages that were caused was due to parking in the stacker incorrectly. We ask that you follow the stacker parking instructions that is provided closely!
1.0分
情侣出游
原文
翻译提供方：Google
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公寓没什么可挑剔的，但是每次进去都需要访问 3 次应用程序！我们到达时无法使用停车钥匙扣，打了几次电话后，他们告诉我们停车钥匙扣分配器坏了，钥匙在我们的房间里。与我讨论所有问题的人都很有礼貌，但他们都说他们没有去过公寓，所以无法帮助我找到停车场！！我们没有使用停车场，因为停车场太小了，我们的另外两个客户也这样做了，这意味着第一天晚上我们不得不在 Aldi 支付 42 美元的过夜停车费！！第二天是星期天，我们找到了一个免费的街边停车场。我们下午 3 点到达，等我们进入房间时，我们非常紧张，我们从来没有在办理入住手续时遇到过这么多麻烦。除非您的车很小或者您习惯使用堆叠停车场，否则不要预订此住宿。
Really loved my stay at District Fitzroy. Great sized apartment and large balcony. Perfect apartment and perfect location:)
3.0分
其他
The area around the hotel is nice and isis great and decently connected.
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酒店回复: Thank you for your feedback! We’re glad you enjoyed the area and found the location convenient.
4.0分
情侣出游
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One bedroom suite. Very comfortable. Close to dining, supermarket and transportation. Stars are deducted for poor communication at check in. We had cellular service in Australia but no phone number. Tried to contact them via email multiple times and got no response.
Finally called them on a (very nice) strangers phone and the check in sorted out.
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酒店回复: Hi William, Thank you for choosing to stay with us and providing your review. We are thrilled to hear that you loved what our apartments have to offer as well as the area in which we are located. We are sorry to hear that there was a slight issue upon check in, but are glad to hear that our team were able to assist you right away. We are available 24/7 either in person or via phone call, so that we can attend to any issues straight away. Thank you for your review and we hope to see you stay with us again soon!
5.0分
家庭亲子
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This gem is tucked away from the noise but just a street back from Brunswick and Smith Streets. Tram stop nearby
Pubs and restaurants all around and Lune is a 5 min walk if you dawdle
Contactless check worked a treat
Will definitely stay here again
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酒店回复: Hi Mick, Thank you for your review! We are thrilled to hear that you enjoyed your stay with us and what the area has to offer! We enjoyed having you, and we look forward to seeing you stay with us again soon!
3.0分
家庭亲子
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The apartment we had was light and very spacious - the size was generous and good value for money in that regard. The location was extremely well placed, handy to transport, shopping and dining facilities. However, the cleanliness of the apartment was very poor. It was clear the apartment had lacked a thorough turnover clean between bookings and had not had a deep clean for an extended period of time. Whilst cleaners were sent in to address some of the issues (something which in itself was dubious), the reality is that the lack of cleanliness was such that the apartment could never have been cleaned properly mid booking. This aspect of our stay was extremely disappointing. We had family staying..they were in a different apartment in the same building. Their apartment was, by contrast, well cleaned but very small and dark for the same or a similar price, but clearly inferior. The inconsistencies were stark - the District Staff would do well to visit the apartments on their books in person and adjust their advertising and pricing accordingly.
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酒店回复: Hi Gemma, Thank you for choosing to stay with us and providing your review! We take pride in ensuring that our apartments are clean and in pristine condition for all of our guests, we are sorry that this was not your experience on arrival. We are more than happy to address any issues you have immediately to ensure that you have the most enjoyable stay with us. We hope that you come and stay with us again so you can fully experience what our apartments have to offer!
2.0分
家庭亲子
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The location of this property is fantastic, however the cleanliness and overall condition of the property was horrible. For the price we paid, it was very disappointing to see the state of the apartment. It was the only thing holding the property back from a 5 star review
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酒店回复: Hi Jasmine, Thank you for choosing to stay with us and providing your review. We are happy to hear that you found the apartments to be in a good location. We pride ourselves on having luxurious and clean apartments, fitted with everything you would need to facilitate and enjoyable stay with us, and we apologise that this was not your experience when staying with us. We appreciate your feedback and our team will look in to this further. Thank you for your review and we hope to see you stay with us again soon!
不推荐给重视个人数据安全和隐私的人士。
也不推荐给国际旅客，他们的手机电量可能不足以填写三份表格，然后下载并设置一个需要持续互联网和蓝牙连接的应用程序。
预订过程要求通过多种不安全的方式共享信用卡信息和身份证明文件，外加填写两份个人信息表格，以及下载一个应用程序，才能进入大楼入口、乘坐电梯和进入公寓。
所有这些信息在预订前都没有告知我。如果我早知道需要以这种不安全的方式传输大量个人信息，并且仅仅为了入住一晚就需要做这么多管理工作和操作，我是绝对不会住在这里的。我从事相关行业，深知这些风险。酒店管理方过度索要文件，正在将客人的个人数据置于风险之中。
顺便说一句，要求他人通过电子邮件发送信用卡照片和身份证照片是完全不安全的。这与大楼入口处过度严格的安保措施形成了奇怪的矛盾。
需要随时随身携带手机，否则就会被锁在公寓甚至整个大楼外面，这让人压力巨大。
说到房间本身，一旦我进去了，床、厨房、客厅和地板都很干净，但马桶很久没清理了。这很令人不悦。你可以看到马桶边缘下方有些地方很多年都没清理过。我到达时马桶也刚被使用过，而且没有冲干净。我没有拍这些照片，因为太恶心了。
我最后买了纸杯，因为提供的玻璃杯/杯子不干净，我尝试拍了照片，但很难看清。它们上面沾满了指纹和一些纤维。
景色不错，客厅很棒，书房角落对于远程办公来说非常方便。阳台瓷砖有松动，可能会有绊倒的危险。洗衣房设备齐全，但我没时间使用。
附近还有电车站和超市，即使您在菲茨罗伊逗留很晚，也可以轻松回家。大窗户阳光充足，室内干净整洁。
这是一个美丽而舒适的房间。淋浴的水压很完美，所以我认为适合长期入住。
不幸的是，我按照他们的指示把我们的车停在了地下停车场的堆车机上。取车后，我发现车的前部显然被堆车装置损坏了。我联系了酒店报告此事，并告知总经理会联系我。我还要求归还车牌（从前保险杠上撕下来的）。我没有收到总经理的回复，我发了三封电子邮件也没有得到回复。在后来的电话中，我被告知，如果我想拿回我们的车牌，我必须付费上门服务。他们的沟通令人震惊。不可能推荐这家酒店。
公寓没什么可挑剔的，但是每次进去都需要访问 3 次应用程序！我们到达时无法使用停车钥匙扣，打了几次电话后，他们告诉我们停车钥匙扣分配器坏了，钥匙在我们的房间里。与我讨论所有问题的人都很有礼貌，但他们都说他们没有去过公寓，所以无法帮助我找到停车场！！我们没有使用停车场，因为停车场太小了，我们的另外两个客户也这样做了，这意味着第一天晚上我们不得不在 Aldi 支付 42 美元的过夜停车费！！第二天是星期天，我们找到了一个免费的街边停车场。我们下午 3 点到达，等我们进入房间时，我们非常紧张，我们从来没有在办理入住手续时遇到过这么多麻烦。除非您的车很小或者您习惯使用堆叠停车场，否则不要预订此住宿。
Really loved my stay at District Fitzroy. Great sized apartment and large balcony. Perfect apartment and perfect location:)
The area around the hotel is nice and isis great and decently connected.
One bedroom suite. Very comfortable. Close to dining, supermarket and transportation. Stars are deducted for poor communication at check in. We had cellular service in Australia but no phone number. Tried to contact them via email multiple times and got no response.
Finally called them on a (very nice) strangers phone and the check in sorted out.
This gem is tucked away from the noise but just a street back from Brunswick and Smith Streets. Tram stop nearby
Pubs and restaurants all around and Lune is a 5 min walk if you dawdle
Contactless check worked a treat
Will definitely stay here again
The apartment we had was light and very spacious - the size was generous and good value for money in that regard. The location was extremely well placed, handy to transport, shopping and dining facilities. However, the cleanliness of the apartment was very poor. It was clear the apartment had lacked a thorough turnover clean between bookings and had not had a deep clean for an extended period of time. Whilst cleaners were sent in to address some of the issues (something which in itself was dubious), the reality is that the lack of cleanliness was such that the apartment could never have been cleaned properly mid booking. This aspect of our stay was extremely disappointing. We had family staying..they were in a different apartment in the same building. Their apartment was, by contrast, well cleaned but very small and dark for the same or a similar price, but clearly inferior. The inconsistencies were stark - the District Staff would do well to visit the apartments on their books in person and adjust their advertising and pricing accordingly.
The location of this property is fantastic, however the cleanliness and overall condition of the property was horrible. For the price we paid, it was very disappointing to see the state of the apartment. It was the only thing holding the property back from a 5 star review