This hotel is in terrible condition and appears to have extensive flood damage.
Several electrical outlets and the TV in our room didn’t work, at least two security doors (access by room key) were broken, and the smell of mildew was everywhere. The room was cleaned and appeared to have newer vinyl flooring and paint, but you could see water damage on the doors and in the hallways. Hallway carpets were so filthy it was gross, and the pool was unusable. It was unclear if the A/C was working in the reception and breakfast area.
The staff was friendly and professional, but the owners should be ashamed for having them work in these conditions. We were shocked to see a hotel in this state of repair with the Wyndham name.
1.0分
其他
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Reeked of mold. Bed spread had cigarette burns. Chair in room stained. Breakfast area not cleaned at 3 pm. Pool was green with algae and needed water treatment and testing before safe to use. Staff was unhelpful. Gave one hour to correct room issues, then checked out, told manager not available leave a message.
1.0分
其他
Pool was green and was told no money in bogey to get fix the issue nor for mold and other issues with carpet and black places on the hall ceiling
1.0分
其他
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Don’t stay here!
Awful. The pool was green. The hallway and stairway carpet looked like it hadn’t been cleaned in weeks. The tv didn’t work and there wasn’t any hot water for a shower.
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酒店回复: We apologize that your stay was not as you hoped for. We are still undergoing renovations and working hard to have other issues addressed. Please give us another chance in the future to see what we have done to place.
1.0分
其他
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Not worth it
Overall it was a bad experience. No pool, no elevator, luke warm water, then no hot water. The room wasn’t fully finished from the remodel I suppose. The base boards weren’t attached. Looked like black mold on the ceiling. The bathroom door had damage to the bottom of it. The tub doesn’t work. There was a weird stain on the curtain. Definitely go elsewhere
4.0分
家庭亲子
FRIENDLY SERVICE, FOOD WAS GOOD. STILL SOME WORKS BEING DONE ON IT.
3.0分
其他
Karen, the woman who checked us in was lovely, knowledgeable and good at her job!
2.0分
家庭亲子
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The room we were given seemed to have recent water damage. There was a damp moldy smell on all of the first floor. We requested a move to a different room, and got a better, not great, room. The new room still didn't smell good, but was better than the first. The bathtub was a little rusted, and carpets weren't clean. Overall, not a great experience.
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酒店回复: Good afternoon, Eric. I am sorry to hear that your accommodations did not meet your expectations. We are currently undergoing renovations; our hope is that you allow us another opportunity to serve you in the future. My sincere apologies.
2.0分
其他
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The room looked like it hadn’t really been cleaned from the previous guest. The bathroom was dirty and the floor hadn’t been vacuumed. It also looked like only one of the beds had been changed (the other had stains on the sheets).
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酒店回复: Dear Kristin, I am sorry to hear that your stay wasn't what you expected. I will consult with my staff to investigate what transpired during your stay. We are an older hotel and a little outdated but we are excited as we are currently undergoing renovations. We do hope that you give us another chance to make it right in the future. Please come back and see us once our renovations are complete.
房间和广告上说的一样，不过游泳池是绿的，而且也关了。健身房有饮水机，但设备坏了，没水喝。后门那儿水泥地上有个至少两英寸高的坎，我和我10岁的自闭症女儿都绊倒了，摔在了水泥走道上。
This hotel is in terrible condition and appears to have extensive flood damage.
Several electrical outlets and the TV in our room didn’t work, at least two security doors (access by room key) were broken, and the smell of mildew was everywhere. The room was cleaned and appeared to have newer vinyl flooring and paint, but you could see water damage on the doors and in the hallways. Hallway carpets were so filthy it was gross, and the pool was unusable. It was unclear if the A/C was working in the reception and breakfast area.
The staff was friendly and professional, but the owners should be ashamed for having them work in these conditions. We were shocked to see a hotel in this state of repair with the Wyndham name.
Reeked of mold. Bed spread had cigarette burns. Chair in room stained. Breakfast area not cleaned at 3 pm. Pool was green with algae and needed water treatment and testing before safe to use. Staff was unhelpful. Gave one hour to correct room issues, then checked out, told manager not available leave a message.
Pool was green and was told no money in bogey to get fix the issue nor for mold and other issues with carpet and black places on the hall ceiling
Don’t stay here!
Awful. The pool was green. The hallway and stairway carpet looked like it hadn’t been cleaned in weeks. The tv didn’t work and there wasn’t any hot water for a shower.
Not worth it
Overall it was a bad experience. No pool, no elevator, luke warm water, then no hot water. The room wasn’t fully finished from the remodel I suppose. The base boards weren’t attached. Looked like black mold on the ceiling. The bathroom door had damage to the bottom of it. The tub doesn’t work. There was a weird stain on the curtain. Definitely go elsewhere
FRIENDLY SERVICE, FOOD WAS GOOD. STILL SOME WORKS BEING DONE ON IT.
Karen, the woman who checked us in was lovely, knowledgeable and good at her job!
The room we were given seemed to have recent water damage. There was a damp moldy smell on all of the first floor. We requested a move to a different room, and got a better, not great, room. The new room still didn't smell good, but was better than the first. The bathtub was a little rusted, and carpets weren't clean. Overall, not a great experience.
The room looked like it hadn’t really been cleaned from the previous guest. The bathroom was dirty and the floor hadn’t been vacuumed. It also looked like only one of the beds had been changed (the other had stains on the sheets).