It was good all around and the staff was really nice. What stood out for me (because it is usually not the case at a hotel) is that there was a nice smoking area with a bench conveniently located, well lit, and comfortable.
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酒店回复: Thank you so much for your perfect rating, David, and your thoughtful review! We’re delighted to hear that your experience was positive all around and that our staff made a great impression. It’s especially meaningful to know that our designated smoking area stood out to you. We’re glad you found it well-lit, comfortable, and conveniently located—it’s one of those small details we’ve designed with guest comfort in mind, and your recognition means a lot. We hope to welcome you back again soon for another great stay!
5.0分
情侣出游
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Had a wedding walking distances from the hotel. Worked out perfectly. The room was just right for what we needed the night for. Front desk was very pleasant. Recommend it
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酒店回复: Thank you so much, Wilson, for your kind review! We’re glad to hear our location worked out perfectly for your plans and that the room was just right for your overnight stay. It’s especially rewarding to know our front desk team made a pleasant impression. We truly appreciate your recommendation and hope to welcome you back anytime you’re in the area—whether for another event or a relaxing visit to New Paltz.
3.0分
其他
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This is a very old property that needs major updates. There were holes in the curtains and chipped paint that was touched up but an eyesore. The Woman at the front desk was not welcoming and the breakfast leaves a lot to be desired. I will say the room was clean.
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酒店回复: Thank you, Colleen, for sharing your experience with us. We’re truly sorry to hear that your stay fell short of expectations, and we appreciate your honest feedback—it helps us identify areas where we can do better.We’re currently reviewing our property for updates, including furnishings and paint touch-ups, and your comments about the curtains and overall appearance are noted. We’re also addressing service training at the front desk to ensure every guest feels warmly welcomed from the moment they arrive. On a brighter note, we’re glad to hear your room was clean—that’s a standard we take pride in. We’re also re-evaluating our breakfast offerings to better meet guest preferences. Thank you again for your insights, and we hope you’ll consider giving us another opportunity to provide a more comfortable and welcoming experience.
3.0分
其他
$20 'early' check-in
Clean, well-located hotel, but $20 to check in at 3pm even though our room was ready! Have never experienced that before.
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酒店回复: Thank you for your feedback, Patrick, and for choosing to stay with us. We're glad you found our location convenient and your room clean—those are two things we take great pride in. We understand your surprise regarding the early check-in fee. Our standard check-in time begins at 4pm, and while we do our best to accommodate early arrivals when rooms are ready, the $20 early check-in option allows guests guaranteed access before that time. It’s a way to offer flexibility for those who need it, while ensuring our team has time to prepare rooms to our usual standards. We truly appreciate your perspective and hope the rest of your stay was comfortable. If your travels bring you back to New Paltz, we’d love the opportunity to welcome you again.
酒店回复: Thank you so much for your wonderful review!, Susan We’re thrilled to hear that you enjoyed a clean, comfortable stay with friendly service and easy check-in. It’s especially rewarding to know that our quiet, safe location and convenient parking added to your overall experience. We’re grateful for your kind words and delighted to be considered a great value. We look forward to welcoming you back whenever your travels bring you to the area!
对于独自旅行来说挺好的，性价比不错。
如果早餐能再好一点就更完美了。
下次还会再来住。
位置偏僻，安静
还可以吧。。。
员工非常友善。床很舒服。房间非常干净。我肯定会再次入住！
不专业
It was good all around and the staff was really nice. What stood out for me (because it is usually not the case at a hotel) is that there was a nice smoking area with a bench conveniently located, well lit, and comfortable.
Had a wedding walking distances from the hotel. Worked out perfectly. The room was just right for what we needed the night for. Front desk was very pleasant. Recommend it
This is a very old property that needs major updates. There were holes in the curtains and chipped paint that was touched up but an eyesore. The Woman at the front desk was not welcoming and the breakfast leaves a lot to be desired. I will say the room was clean.
$20 'early' check-in
Clean, well-located hotel, but $20 to check in at 3pm even though our room was ready! Have never experienced that before.
Clean, nice staff, easy check in, comfortable room, quiet & safe location, easy parking-
Overall a great value- I will be back