酒店回复: Jessica, thank you for staying with us at Hyatt House Atlanta/Downtown. The team is thrilled you found everything spotless and our colleagues made a great impression. We're looking forward to your next visit!
5.0分
其他
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翻译提供方:Google
我喜欢它的安全性
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酒店回复: Edwin, it’s wonderful to hear you felt secure during your visit to Hyatt House Atlanta/Downtown. The team is glad you had a positive experience and hopes to welcome you back soon.
5.0分
其他
We have never had better customer service on any trip. The staff was amazing; helpful, kind, fun. We would definitely stay here again if visiting ATL.
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酒店回复: Elisabeth, it’s wonderful to hear you had such a memorable stay at Hyatt House Atlanta/Downtown. The team takes pride in providing guests with friendly and attentive service, and your kind words mean a great deal. Thank you for choosing us, and we're excited about the opportunity to welcome you back on your next visit to Atlanta.
5.0分
情侣出游
Located close to the Bobby Dodd Stadium, the room was clean, and the parking valet/check-in process was quick.
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酒店回复: Hello, thanks for sharing your feedback! We're glad you enjoyed the clean room, easy parking and our location near the stadium. Hope to see you soon!
5.0分
家庭亲子
The staff was the nicest staff I’ve ever experienced at any hotel. They were so nice and helpful. Highly recommend this hotel!
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酒店回复: Ashley, the team is thrilled you had such a wonderful experience at Hyatt House Atlanta/Downtown. It’s fantastic to hear our colleagues made such a positive impression. Thank you for your kind recommendation, and we look forward to welcoming you again soon.
出差亚特兰大参展,这家应该是展馆附近最便宜的酒店了,早餐不丰富但也吃的饱,早餐样式每天也会稍微换一下。卫生条件可以,走路七八分钟能到展馆。有评论说前台态度不好的,不清楚是怎么沟通的,没遇到这个情况。这个店可以说是低成本商务出行首选了
酒店靠主干道,货车,摩托车高速行驶过的噪音很大。要求更换安静点的房间,前台服务态度恶劣,没有想给换的念头。卫生需要特地提醒才会给打扫。就是早餐还算丰富。
这家酒店地理位置绝佳,但前台员工的态度平平,不太友好。早餐简直糟糕透顶,香肠泡在油汪汪的盘子里,我知道香肠本身油腻,但从没见过这样上菜的,毫无食欲可言。第一天,法式吐司条黏在一起,半生不熟。水果盘也从没添过。就这样的早餐竟然要价15美元,简直是疯了!不过,早餐服务员倒是挺友善乐于助人。停车费也离谱,每天45美元,就让泊车员把车停到50英尺外的地方。这分明是在宰人。我应该能自己停车,而不是急匆匆地从车里拿出行李、购物袋等东西。走廊里整晚都非常吵闹。竟然允许一些素质低下的客人当着其他客人和孩子的面大声说脏话、胡言乱语。我实在忍无可忍,不得不去跟一个女孩说了几句。这可是一家家庭友好的酒店啊,水族馆、可口可乐博物馆、百年奥林匹克公园都在步行距离之内。酒店员工不应该让这种糟糕的事情发生或持续。如果你需要毛巾、额外的毯子或其他任何东西,祝你好运吧,客房服务根本不打扫也不补充任何物品,我住到第三天了还是这样。你得打电话去要,但房间里的电话是坏的,我只好用手机给前台打电话。我不得不亲自去拿,结果那个工作人员还打不开布草间,因为门被锁了,他们又没有钥匙。他只好去一个空房间拿,真是无语。我住一晚花了200多美元,非常失望。不会再来了。宁愿去住那些价格过高、设施老旧的威斯汀酒店,然后打车去我们要去的地方。
早餐比较单一
房间很大,酒店很干净,工作人员很友好……我唯一不满的是代客泊车的费用是每天 55 美元,这是必须的。
干净,工作人员很棒
我喜欢它的安全性
We have never had better customer service on any trip. The staff was amazing; helpful, kind, fun. We would definitely stay here again if visiting ATL.
Located close to the Bobby Dodd Stadium, the room was clean, and the parking valet/check-in process was quick.
The staff was the nicest staff I’ve ever experienced at any hotel. They were so nice and helpful. Highly recommend this hotel!