Very good service bijay, Goutam, Sameer, approach road should be improve , nice location,at sterling brookstoone we enjoyed lot thanks to everyone we had a great experience.. thankyou
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酒店回复: Dear Guest, Thank you for your wonderful feedback! We're delighted to hear that you had a great holiday and enjoyed your experience at Sterling Brookstone Coorg. Your kind words about the service from our team members Bijay, Goutam, and Sameer are truly appreciated. We value your suggestion regarding the approach road and will certainly take it into consideration. Hope to welcome you back soon! Sincerely, The Sterling Holidays Team
5.0分
家庭亲子
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Had an excellent stay at Sterlung Coorg . THE VALLEY VIEW room was good size and we were overlooking the foggy valley. The property is situated amidst coffee plantations.. The restaurant staff was wonderful and so was the food. Bijay and Chef Manish went out of the day to make less oily and less spicy food for my mother.. Special vegetables were sourced for us...And my mother loved the food and the hospitality. The reception staff Jennifer was kind and she took care of us well.. All in all grt family resort with grt ppl and abt 3hr to Mangalore airport. Very elderly and child friendly resort.
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酒店回复: Dear Guest, Thank you for sharing your delightful experience at Sterling Brookstone Coorg. It’s heartwarming to hear that you enjoyed your stay, especially the beautiful valley view, the warm hospitality from our staff, and the special care taken for your mother’s meals. We appreciate your kind words about Jennifer, Bijay, and Chef Manish. Your feedback inspires us to continue providing wonderful experiences for families. We look forward to welcoming you back for another lovely stay! Sincerely, The Sterling Holidays Team
3.0分
家庭亲子
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The resort is off the road, need to traverse through unpaved roads into an elevated area which is isolated for retreating into nature, but tricky to identify as there are no proper sign posts to indicate the accurate location of the off road roadway. We booked a Valley View Premier Room with Sitout, the room allotted at the time of check-in was a different room to the one reserved, and also of lower grade, we were informed that the allotted room is of the same grade (the bed, mattress, linen, etc was not clean) and does have a balcony to sit out, ironically the balcony and sit out are being obstructed by a giant tree which obscured the whole natural view of the landscape, upon enquiring further and being persistent with the request for changing of the room, eventually they relented and gave us the ground floor room pictured in the photo which are the actual valley view premier rooms, such dishonesty does not bode well for their reputation. Out stay was satisfactory after the initial lapse in hospitality, the food quality was average, not many varieties available either in breakfast, lunch, or dinner, tea/coffee were prepared well though, room service was good, restocking of toiletries, other amenities within room were adequately done. Overall stay was without any issues except at the time of check-in.
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酒店回复: Dear Srivatsav, Thank you for sharing your feedback. We appreciate you bringing these concerns to our attention. It's wonderful to hear that you found the room service and amenities satisfactory after the initial issues with check-in. We will certainly look into the signage and room allocation process to enhance our guests' experience moving forward. Your insights regarding the food variety are also valuable, and we will work on improving that aspect. Thank you again for your honest feedback; it helps us grow and serve our guests better at Sterling Brookstone Coorg. Sincerely, The Sterling Holidays Team
5.0分
情侣出游
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We had a great time during our stay at Sterling Coorg. Entire staff is very friendly and really took excellent care of us. A special thanks to the Kitchen staff (Swostik, Rakesh and Binod) and the restaurant service team (Bijay, Samir and Gautam) for variety, super tasty food and excellent service and hospitality. Thank you for the memorable stay.
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酒店回复: Dear Guest, Thank you for sharing your wonderful experience at Sterling Brookstone Coorg! It's delightful to hear that you enjoyed your stay and received such attentive service from our team, especially the kitchen staff and restaurant service team. Your kind words will surely be appreciated by everyone. We hope to welcome you back for more memorable moments in the future! Sincerely, The Sterling Holidays Team
5.0分
家庭亲子
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We had an overall very good experience at sterling. Staff was very helpful and friendly throughout. Special mentions to the restaurant team, chefs - Manish, Swastik, Bihad and the service team at the restaurant - Bijay, Sameer and Sunil for the delicious and special coorgi food.
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酒店回复: Dear Swarupnandakumar, Thank you for sharing your positive experience at Sterling Brookstone Coorg! We're thrilled to hear that you enjoyed your family getaway and found our staff to be helpful and friendly. Your special mention of our restaurant team and chefs will surely be appreciated. We look forward to welcoming you back for another memorable visit! Sincerely, The Sterling Holidays Team
5.0分
情侣出游
Location was in the middle of coffeeplantage. It was very nice. Service great and especially Bijay was very kind. Roo.ms were clean and food very good.
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酒店回复: Dear Matthieu, Thank you for sharing your positive experience! We’re thrilled to hear that you enjoyed your stay at Sterling Brookstone Coorg and appreciated the beautiful location amidst the coffee plantations. It's wonderful to know that Bijay provided excellent service and that you found the rooms clean and the food enjoyable. We hope to welcome you back for another pleasant stay! Sincerely, The Sterling Holidays Team
5.0分
家庭亲子
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Had a great time at Sterling Brookstone! The food was amazing, full of flavor and beautifully presented. Big thanks to Bijay—he was super friendly and really helped us with everything we needed. His support made the whole experience smooth and enjoyable.
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酒店回复: Dear Shiwang, Thank you for sharing your wonderful experience! It's great to hear that you enjoyed the amazing food and had a smooth time, thanks to Bijay's friendly support. We truly appreciate your feedback and hope to welcome you back to Sterling Brookstone Coorg soon! Sincerely, The Sterling Holidays Team
4.0分
商务出差
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From the moment we stepped in, we were truly impressed by the warmth and professionalism of the team. A big shout-out to Himanshu, Bijay, Suman, Sunil, Ankit, Sneha, and Vikram for making our visit absolutely delightful. The service was prompt and thoughtful, and every team member went above and beyond to ensure we had a comfortable and enjoyable time. The food was simply outstanding—flavorful, well-presented, and made with love. The cleanliness, ambiance, and attention to detail reflected how much effort the team puts into creating a great dining experience. Thank you all for your dedication and hospitality. We’ll definitely be coming back—and recommending your place to everyone we know!
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酒店回复: Dear Arun, Thank you so much for your wonderful feedback! It's heartwarming to know that our team's warmth and professionalism made your dining experience so memorable. We truly appreciate your kind words for the staff members and are thrilled that you enjoyed the food and ambiance. Your support and recommendations mean the world to us, and we look forward to welcoming you back at Sterling Brookstone Coorg! Sincerely, The Sterling Holidays Team
4.0分
情侣出游
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I had great experience while staying in the resort. Dawa and monali at the reception are very professional and polite. They had changed my room after requesting for the last day of my stay. Rooms near to pool on the first floor are the best one. Food at the restaurant is really good and on a very reasonable price. Suman, Ankit and bijoy are handling the restaurant . While bijoy is the very experienced one with sterling and sneha and suman were the intern but very keen to help the in house guest. Resort is very beautiful. Comparing to other properties of sterling this one is having less no. of rooms, but designed tastefully which gives you the feel of boutique resort.. On our last day at resort roads leads to highway were closed due to maintenance, all the staff took no stone unturned to help the in-house guest to reach safely and comfortably towards the highway.. Really appreciated the efforts of the Management and the whole staff there. Thanks for making our holiday memorable and a wonderful experience. Hoping to see you all very soon in the summer vacations..
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酒店回复: Dear Guest, Thank you for sharing your wonderful experience at Sterling Brookstone Coorg. It’s heartening to know that Dawa and Monali made your stay enjoyable with their professionalism and kindness. We're delighted you liked the rooms and dining experience as well as the beautiful ambiance of our resort. Your kind words about our team, especially Suman, Ankit, and Bijoy, mean a lot to us. We strive to provide a memorable experience for all our guests. It’s great to hear that our staff worked diligently to assist you during your departure as well. We look forward to welcoming you back during the summer vacations for more cherished moments. Sincerely, The Sterling Holidays Team
5.0分
朋友出游
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Location is just amazing with valley view Food was just amazing staff was very humble and helpful Mr Mr.Bijay (Supervisor) Mr.suman Mr.sameer Mr.Ankit Chef Mr.sanu Mr.swostil Mr.Binod All were excellent on their job A must visit place
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酒店回复: Dear Guest, Thank you for your wonderful review! We're delighted to hear that you enjoyed the amazing valley view and the food. It's heartwarming to know that our team, including Bijay, Suman, Sameer, Ankit, Chef, Sanu, Swostil, and Binod, made your experience memorable with their service. We appreciate your recommendation and hope to welcome you back to Sterling Brookstone Coorg soon! Sincerely, The Sterling Holidays Team
Very good service bijay, Goutam, Sameer, approach road should be improve , nice location,at sterling brookstoone we enjoyed lot thanks to everyone we had a great experience.. thankyou
Had an excellent stay at Sterlung Coorg . THE VALLEY VIEW room was good size and we were overlooking the foggy valley. The property is situated amidst coffee plantations.. The restaurant staff was wonderful and so was the food. Bijay and Chef Manish went out of the day to make less oily and less spicy food for my mother.. Special vegetables were sourced for us...And my mother loved the food and the hospitality. The reception staff Jennifer was kind and she took care of us well.. All in all grt family resort with grt ppl and abt 3hr to Mangalore airport. Very elderly and child friendly resort.
The resort is off the road, need to traverse through unpaved roads into an elevated area which is isolated for retreating into nature, but tricky to identify as there are no proper sign posts to indicate the accurate location of the off road roadway. We booked a Valley View Premier Room with Sitout, the room allotted at the time of check-in was a different room to the one reserved, and also of lower grade, we were informed that the allotted room is of the same grade (the bed, mattress, linen, etc was not clean) and does have a balcony to sit out, ironically the balcony and sit out are being obstructed by a giant tree which obscured the whole natural view of the landscape, upon enquiring further and being persistent with the request for changing of the room, eventually they relented and gave us the ground floor room pictured in the photo which are the actual valley view premier rooms, such dishonesty does not bode well for their reputation. Out stay was satisfactory after the initial lapse in hospitality, the food quality was average, not many varieties available either in breakfast, lunch, or dinner, tea/coffee were prepared well though, room service was good, restocking of toiletries, other amenities within room were adequately done. Overall stay was without any issues except at the time of check-in.
We had a great time during our stay at Sterling Coorg. Entire staff is very friendly and really took excellent care of us. A special thanks to the Kitchen staff (Swostik, Rakesh and Binod) and the restaurant service team (Bijay, Samir and Gautam) for variety, super tasty food and excellent service and hospitality. Thank you for the memorable stay.
We had an overall very good experience at sterling. Staff was very helpful and friendly throughout. Special mentions to the restaurant team, chefs - Manish, Swastik, Bihad and the service team at the restaurant - Bijay, Sameer and Sunil for the delicious and special coorgi food.
Location was in the middle of coffeeplantage. It was very nice. Service great and especially Bijay was very kind. Roo.ms were clean and food very good.
Had a great time at Sterling Brookstone! The food was amazing, full of flavor and beautifully presented. Big thanks to Bijay—he was super friendly and really helped us with everything we needed. His support made the whole experience smooth and enjoyable.
From the moment we stepped in, we were truly impressed by the warmth and professionalism of the team. A big shout-out to Himanshu, Bijay, Suman, Sunil, Ankit, Sneha, and Vikram for making our visit absolutely delightful. The service was prompt and thoughtful, and every team member went above and beyond to ensure we had a comfortable and enjoyable time. The food was simply outstanding—flavorful, well-presented, and made with love. The cleanliness, ambiance, and attention to detail reflected how much effort the team puts into creating a great dining experience. Thank you all for your dedication and hospitality. We’ll definitely be coming back—and recommending your place to everyone we know!
I had great experience while staying in the resort. Dawa and monali at the reception are very professional and polite. They had changed my room after requesting for the last day of my stay. Rooms near to pool on the first floor are the best one. Food at the restaurant is really good and on a very reasonable price. Suman, Ankit and bijoy are handling the restaurant . While bijoy is the very experienced one with sterling and sneha and suman were the intern but very keen to help the in house guest. Resort is very beautiful. Comparing to other properties of sterling this one is having less no. of rooms, but designed tastefully which gives you the feel of boutique resort.. On our last day at resort roads leads to highway were closed due to maintenance, all the staff took no stone unturned to help the in-house guest to reach safely and comfortably towards the highway.. Really appreciated the efforts of the Management and the whole staff there. Thanks for making our holiday memorable and a wonderful experience. Hoping to see you all very soon in the summer vacations..
Location is just amazing with valley view Food was just amazing staff was very humble and helpful Mr Mr.Bijay (Supervisor) Mr.suman Mr.sameer Mr.Ankit Chef Mr.sanu Mr.swostil Mr.Binod All were excellent on their job A must visit place