酒店回复: Sehr geehrte/r GoPlaces239555, vielen herzlichen Dank für Ihre positive Rückmeldung und dafür, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen bei uns im Apartments Amfora – Plava Laguna zu teilen. Es freut uns sehr, dass Sie einen schönen Urlaub mit Ihrer Familie bei uns verbracht haben und insbesondere die Pools, den Strand, die Spielplätze und den Bäcker genossen haben. Auch Ihr Lob an unser freundliches Personal – sowohl an der Rezeption als auch im Housekeeping – geben wir mit Freude weiter. Gleichzeitig danken wir Ihnen für Ihre konstruktiven Hinweise. Es tut uns leid, dass das Piratenschiff während Ihres Aufenthalts nicht in Betrieb war – wir arbeiten daran, dass es bald wieder für unsere kleinen Gäste zur Verfügung steht. Auch die Anregungen zur Küchenausstattung in den Apartments sowie zur zusätzlichen Beschattung und möglichen Rutschen nehmen wir gerne auf und prüfen, wie wir diese Ideen in zukünftige Verbesserungen integrieren können. Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen – vielleicht ja tatsächlich jedes Jahr! Mit freundlichen Grüßen Manager Elena Beletić
酒店回复: Gentile vale1181, La soddisfazione degli ospiti è importante per noi, quindi siamo felici di sapere che ti è piaciuto il nostro resort e le attività che offriamo. Tuttavia, ci scusiamo se l'offerta gastronomica non ha soddisfatto le vostre aspettative. Apprezziamo il tuo contributo onesto e utilizzeremo il tuo feedback per apportare miglioramenti. Grazie ancora per aver condiviso la tua esperienza, speriamo che ci dia l'opportunità di darti il benvenuto in futuro. Cordiali saluti dagli appartamenti Amfora Plava Laguna, Sandra Kopic General Manager
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我已经住在这个结构中，一旦有机会我就会回来。
唯一的缺陷是4月25日度假村桥上的超市什么都没有，而且面包店在接待处没有报告的情况下就关门了
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Last year we stayed at the Stella apt. As it was too small but we loved Stella Maris area we booked Amfora apt. According to Plava laguna website this was a 4 star accommodation. We paid a lot more than the last time. The pictures on the site only show the interior of the rooms and the outside of the little houses. However I was quite surprised when we were given an apt in the farthest building of apartments. It stated nowhere that it would be an apt. building and not a small house. But we said ok, we love the area, so we'll walk. The apt was stained, with ants running on the kitchen countertop, the bathroom looked old, there was duct tape in the bath, the hot water was not working, the TV was not working... We asked for the last two to be fixed, which they did. But they said that maybe the hot water will stop again as the boiler needs to be deep cleaned...The fan in the bathroom reeked so we didn't use it. This wasn't a 4 star we expected for the money. The food is good and the resort is nice but this experience really dissapointed us...
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酒店回复: Dear MariaMovieFan, Thank you for your feedback. We’re happy you enjoyed the Stella Maris area and our resort’s surroundings, but we’re truly sorry to hear that your apartment did not meet expectations. We apologize for the issues you experienced, as well as the confusion regarding the apartment type. This is not the standard we aim to provide, and your comments have been shared with our team for immediate review and improvement. Thank you again for your honesty. We hope to have the opportunity to welcome you back for a better experience. Kind regards,
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Depends on the season, it’s a bit quiet and a lot of ‘life’ is missing. That said, I enjoyed the quietness. It’s about 30 mins walk from the centre, it’s right by the seafront. There are little trains for people that can’t walk as far. We had the views by the port which was lovely when dinning outside. The apartment was decent as long as you don’t have high expectations. There’s a little supermarket for your essentials. One thing to note when you get off the airport at Puls our transfer took 2 hours to get there… they don’t tell you that on the travel agents websites!
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酒店回复: Dear Venture56758703015, Thank you very much for taking the time to share your feedback following your stay at Apartments Amfora – Plava Laguna. We’re happy to hear that you enjoyed the peaceful atmosphere and the lovely views by the port while dining outside – it really is a beautiful spot to relax. It's also great to know that the proximity to the seafront and the convenience of the little tourist train added to your experience. We appreciate your honest remarks about the apartment and are glad it met your needs, even if it may not have exceeded expectations. Your comments help us identify areas where we can improve to provide an even better experience in the future. Regarding the airport transfer from Pula – we understand that a long journey can be tiring, and we’re sorry to hear that it took longer than expected. While transfers are typically arranged through external providers, we’ll make sure to share this feedback with our partners where possible to help improve guest communication. We hope to welcome you back again, perhaps during a livelier season if you're looking for a bit more activity next time! Warm regards, Manager Elena Beletić
度假村设施齐全，入住期间提供丰富多彩的活动，但我们遇到了一些不便之处，前台并没有解决。具体来说，空调坏了，我们周四就到了，但他们告诉我们只能周六才能修。此外，冰箱不制冷，没有冷冻室，热水器总是很冷，我们只能洗冷水澡，而且电力也出了问题。另一个问题是，尽管我们在一月份预订了相邻的公寓，但到了八月份，我们却发现三套公寓彼此相距甚远。另外，值得注意的是，其中一套公寓的床铺不太干净。
因此，我认为这家酒店配不上宣传的四星评级：它没有达到我们的预期，如果它标榜自己是一家价格更实惠的三星级酒店，应该更符合它的服务水平。总的来说，对于一群朋友来说，这里可能还算可以接受，但如果您对服务要求更高，我不推荐这里。
非常感谢你们带给我们的美好假期！这个综合体真的应有尽有，带孩子出行也方便。泳池很棒，还有免费的躺椅和遮阳伞，海滩有鹅*石滩也有沙滩滩，虽然人潮拥挤，但人流分布很合理。唯一可惜的是海盗船停运了。公寓设施也应该再改进一下，厨房的橱柜几乎都快散架了。不过这里超级干净，前台和清洁人员都非常友好。酒店内的面包店很棒！游乐场也很棒！或许可以考虑用树或遮阳篷来遮荫。还可以考虑装几个滑梯，空间足够。这样综合体就真正有潜力了，我们每年都会再来。
高级公寓
一切都很完美，唯一的缺点是儿童房没有空调。
工作人员非常出色，对我们的要求非常负责。
谢谢。
我被网站上的照片和其中的描述说服了，花了 1,740 欧元预订了一套 5 人的公寓，为期 1 周。当我到达时，我遗憾地看到分配给我们的Amfora公寓与照片中的公寓明显不同：1）照片中的公寓只是第一套面向大海的公寓，其他的都比较旧和破旧，当然不是4星星;第二张双人床实际上是一张沙发床，一旦打开，您就无法走到露台上（照片中的房间非常不同）2）在露台上，我们必须有一张桌子才能用餐有 5 名成人，但只有一张小桌子，在接待处报告了好几次，但得到的答复始终是不可能有一张桌子，因为他们不再有一张桌子，所以不能在露台上吃晚餐或午餐，只能在家里； 3）露台上有烧烤架，但没有烤架。当我们要求获得烤架时，我们被告知，由于近年来有些顾客把它们拿走了，他们不再提供它们，如果我们想要的话，我们可以自己购买。接待人员没有以任何方式帮助我们，他们似乎对我们的要求更恼火。我强烈反对这个机构
“Stella Maris”度假村非常适合家庭度假，什么都有，即使现在他们到处只说德语或英语。也许考虑到设施的价格，度假村周围多一点维护会更好。我们来谈谈房间吧！不幸的是，我的期望要好得多，对于每晚 130 欧元的“适度”费用，我们发现自己住在一间 70 年代的公寓里，两张单人床粘在一起，甚至没有桥来统一床垫，你能想象一个充满激情的夜晚吗？在后面？！厨房用具很旧，我们只能凑合，女佣不来打扫卫生，甚至不来收集脏毛巾，事实上，周末我们的浴室里有一堆漂亮的毛巾（尽管说明书上说要把它们留在浴缸里）。三天来，我们要求接待处更换阳台上的灯泡（我们没有灯），最后两位非常好的伊斯特拉杂工来了！对于公寓的质量来说，钱太多了！
适合悠闲的海滩度假。可惜有点吵。
我们和我的家人，2 个成人和 3 个孩子，住在 Ampora 公寓的这个度假村，我必须说，即使淋浴间坏了而且我们没有冰箱，他们也不错。度假村很大而且很分散，为孩子们提供了很多活动，但前提是他们会说英语，否则就会受到惩罚……人们说德语很多，因为绝大多数度假者都是这个国籍。餐饮方面还有一些不足之处...我们订的是半食宿套餐，但我们非常失望...不存在甜味早餐，只有迷你羊角面包和饼干/麦片，不过那里有美味的早餐是各种法兰克福香肠、培根、炒鸡蛋、各种蔬菜、米饭和奶酪/腌肉。显然，饮水机里有热饮，除了浓缩咖啡和卡布奇诺（在度假村的各个酒吧，咖啡价格为 2 欧元，卡布奇诺为 2.5 欧元）、橙汁和水。至于晚餐，晚上7点到9点你可以吃自助餐，但到了晚上8点你就已经找不到东西吃了...连续三个晚上我们都吃炸肉排和披萨...食物绝对没有品种，更不用说饮料的费用了……一瓶 0.75 毫升的纯净水 4.30 欧元，真是荒谬！！！！！！我们非常习惯波雷奇的 Plava Laguna，我们以为我们在这里也会很开心，但结果却是失败！啊，餐厅工作人员的友善也有不足之处……入住前请慎重考虑！
我已经住在这个结构中，一旦有机会我就会回来。
唯一的缺陷是4月25日度假村桥上的超市什么都没有，而且面包店在接待处没有报告的情况下就关门了
Last year we stayed at the Stella apt. As it was too small but we loved Stella Maris area we booked Amfora apt. According to Plava laguna website this was a 4 star accommodation. We paid a lot more than the last time. The pictures on the site only show the interior of the rooms and the outside of the little houses. However I was quite surprised when we were given an apt in the farthest building of apartments. It stated nowhere that it would be an apt. building and not a small house. But we said ok, we love the area, so we'll walk. The apt was stained, with ants running on the kitchen countertop, the bathroom looked old, there was duct tape in the bath, the hot water was not working, the TV was not working... We asked for the last two to be fixed, which they did. But they said that maybe the hot water will stop again as the boiler needs to be deep cleaned...The fan in the bathroom reeked so we didn't use it. This wasn't a 4 star we expected for the money. The food is good and the resort is nice but this experience really dissapointed us...
Depends on the season, it’s a bit quiet and a lot of ‘life’ is missing. That said, I enjoyed the quietness. It’s about 30 mins walk from the centre, it’s right by the seafront. There are little trains for people that can’t walk as far. We had the views by the port which was lovely when dinning outside. The apartment was decent as long as you don’t have high expectations. There’s a little supermarket for your essentials. One thing to note when you get off the airport at Puls our transfer took 2 hours to get there… they don’t tell you that on the travel agents websites!