My recent stay at SummerPlace Inn in Destin was a letdown, far from relaxing. Issues from check-in to housekeeping made it frustrating, despite a few positives.
Day one started poorly: The receptionist gave me a noisy 2nd-floor room facing the road. Traffic kept me awake, so I requested a switch. She acknowledged it but did nothing, leaving me stuck with the noise throughout.
Housekeeping was unprofessional. I called for new towels; they left the old ones. Followed up with reception—she promised a callback but never did or sent towels, so I couldn’t shower for my last 2 days. Basic standards ignored.
Breakfast was okay, with a friendly, attentive staffer bringing fresh items as needed—a nice contrast.
Overall, I don’t recommend it. Convenient location, but poor handling of rooms, housekeeping, and follow-up made it stressful. Look elsewhere for reliable service.
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酒店回复: Thank you for sharing your feedback. We’re very sorry your stay didn’t meet expectations. The issues with noise, room changes, and housekeeping service are not up to our standards, and we apologize for the inconvenience. We’re glad you enjoyed the breakfast and friendly staff, and we’ll address your concerns with our team to prevent this from happening again.
5.0分
情侣出游
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Hot tub is Very small. Along you will be outdoor pool. The indoor pool was a decent size.The outside was very small. Breakfast was subpar. Honestly, I would have rather paid for my food than have it for free
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酒店回复: Thank you for sharing your experience with us. We’re glad you enjoyed our indoor pool and appreciate your honest feedback about the outdoor pool and breakfast. We’re always striving to improve, and your comments help us make the stay better for all our guests. We hope to have the pleasure of welcoming you back for a more enjoyable visit next time.
5.0分
其他
Carpet in room was sticky, we did not take our shoes off during our stay. Staff was friendly.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that our staff made a positive impression during your stay. However, we’re very sorry about the condition of the carpet in your room that’s certainly not the experience we want for our guests. We’ll address this with our housekeeping team right away to ensure it doesn’t happen again. We appreciate your comments and hope to have the chance to provide you with a better stay in the future.
大堂里有个小卖部，可以买到一些必需品。开车出去一会儿就有好几家墨西哥餐厅和寿司店。可惜没带泳衣，酒店游泳池好像是温水的，没能去成挺遗憾的。吃早餐的时候看到好几个小孩玩完水，裹着浴巾就过来了。
我和我丈夫只是想找个地方短暂放松一下，我们很享受这次住宿。
离德斯坦海滩大概只有10分钟路程，走过去很快就到了。性价比很高。早上有提供早餐，吃饱了再出去玩很方便。房间条件还不错，但是卫生间有一股很重的霉味。不过，总体来说，这里还是很适合度假休息的。
非常好
酒店很棒，每天的早餐都很好吃，离海滩也很近，步行就能到。住得很愉快。
非常棒的地方。尤其喜欢它同时拥有室内和室外游泳池。早餐也很棒。肯定会再次入住。
房间宽敞，早餐选择不多但味道不错。
Disappointing Stay at SummerPlace Inn Destin
My recent stay at SummerPlace Inn in Destin was a letdown, far from relaxing. Issues from check-in to housekeeping made it frustrating, despite a few positives.
Day one started poorly: The receptionist gave me a noisy 2nd-floor room facing the road. Traffic kept me awake, so I requested a switch. She acknowledged it but did nothing, leaving me stuck with the noise throughout.
Housekeeping was unprofessional. I called for new towels; they left the old ones. Followed up with reception—she promised a callback but never did or sent towels, so I couldn’t shower for my last 2 days. Basic standards ignored.
Breakfast was okay, with a friendly, attentive staffer bringing fresh items as needed—a nice contrast.
Overall, I don’t recommend it. Convenient location, but poor handling of rooms, housekeeping, and follow-up made it stressful. Look elsewhere for reliable service.
Hot tub is Very small. Along you will be outdoor pool. The indoor pool was a decent size.The outside was very small. Breakfast was subpar. Honestly, I would have rather paid for my food than have it for free
Carpet in room was sticky, we did not take our shoes off during our stay. Staff was friendly.