Travelling to Chattanooga for a friend's first IronMan and stayed here. Great location ... Friendly & Helpful Staff ... Quality rooms. Tim was helpful during my reservation update and upon arrival. The Saturday morning Breakfast area Personnel was efficient, she maintained the cleanliness of area and kept the options stocked! Housekeeping Personnel were accommodating with towels and trash. Always satisfied with the consistency of Hampton Inn.
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酒店回复: Thank you for taking the time to write a review. We are so delighted to hear that you had a great experience at the Hampton Inn in Hixson. We are so glad to hear that you found the staff helpful and liked the quality of the rooms. We hope to see you again soon when you are in the Chattanooga area. Thank you, Kiran Patel GM
4.0分
情侣出游
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We stopped here on our way back from Florida. Very clean room. Everything looks like it’s been updated recently. Bed was comfortable. Bathroom was very convenient. Breakfast was really good. We always enjoy the waffle makers at Hampton/Hill Hilton hotels.
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酒店回复: Thank you for taking the time to write a review. We are so delighted to hear that you had an excellent experience at the Hampton Inn in Hixson. We are so glad that you found our room comfortable and enjoyed the waffles we offer. We hope to see you again soon so please come back and see us. Thank you, Kiran Patel GM
2.0分
家庭亲子
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Stayed here two years ago, and it was your average Hampton Inn, what you’d expect. After this trip, we won’t stay here again. It was not clean. Our bathroom had a dirty toilet (mold inside it and toilet seat was dirty), shower and sink were moldy, and the chair still had crumbs on it. My parent’s room was similar. There was still a used wash cloth in the shower and the shower door didn’t close properly, so water ended up all over the floor. This is a safety concern, especially for the elderly. We told the front desk about the bathroom. When we returned, it appeared that they cleaned the bowl, but the seat was still gross. I wiped it off, easily, but it should have been cleaned with a disinfectant. On a positive note, the rooms were quiet and the bed was comfortable and clean.
2.0分
家庭亲子
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They didn't have a lot of services there they gave us a room that was stuffy in a little bit of smell and they charged us for smoking in the room which we didn't and then was rude about it said we ain't chasing you around to get $150 because of the blaming us for smoking in the room I wouldn't stay there they always have cops there and ambulances there and allow people to go bang on other people's doors they should credit my money back
3.0分
其他
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Arrived to a normal Hampton Inn exterior with complementary parking. The lobby and breakfast area was functional. Room was ready and check in was efficient and personable. Smaller double queen room and bathroom- monochrome decor, reasonable furniture and average lighting and outlets. One piece of art in the room, microwave, refer and forgettable in room coffee. No safe.Complementary internet, small exercise room and small outdoor pool. Medium size flatscreen tv with limited channels, older HVAC, good bed, linens and pillows.One piece of art in bathroom in place of towel racks. Strange situation with no toilet paper holder, just rolls sitting on a shelf. Good enough towels and toiletries. Complementary breakfast was the usual Hampton fare of average quality and variety: egg product, meat, waffles, pastry and bread, fruit, juice and coffee/tea. This house struck me as a baseline Hampton Inn and at an all in price of $157 per night about as expected these days.
1.0分
情侣出游
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We arranged to stay one night on a last minute trip… and were very disappointed in selecting Hampton Inn Chattanooga Hixson. Upon going to our room, it was clean as is routine with the Hampton Inn brand (until seeing three various hairs in the shower). The problem came later, as our neighbors were within their bathroom - we could hear every part of their conversation and activities as they bathed their toddler son! They were not unreasonable with their volume, just that the walls were that thin! We completely felt like it was an invasion of privacy… when we called the front desk to request a change in rooms, we were told the hotel was fully booked and our only option was to leave with no refund. To make matters worse, they were fully aware of the noise issue and have received complaints on this room before (due to adjoining rooms with a door). Staff did come to the room and placed rolled towels between the doors and under the bottom, which did help some, but still seems unacceptable that they don’t find a better long term solution. But we can’t just blame the sound issues on that because the hallway noise was also extremely loud, with no sound barrier (not happy to hear staff talking about the weather around 5 am) and walls shook each time other guests left their rooms and a loud “bang” with each door closing. The bed was also not the best and had an obnoxious squeak from the coils every time we moved. Although we were exhausted and ready to leave the following morning, we were further disappointed in the lack of options for breakfast. We arrived 10 minutes before 9 but maybe breakfast ended at 9 because there was hardly anything left… what little we did have wasn’t very good so we didn’t bother asking for anything more. I hate leaving bad reviews, but this is truly a hotel we would never stay at again and would not recommend to anyone (unless you can sleep through anything).
3.0分
情侣出游
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This was a very old school hotel, I had to literally sign a paper approving the amount they were charging my car which I thought was really weird and they asked for the make and model of my car which again, was weird but at first glance our room was old but clean but when I pulled back the covers their was hair EVERYWHERE and upon further examination I found little hairs all over the pillow. It was late and I ended up just laying my personal blanket on top of the sheets and pillow. I did say something to the front desk at breakfast and the front desk agent wrote down my room number and about 30 minutes later the Owner called me and apologised and comped my room which was nice, however about 5 minutes after that I heard him right outside my door yelling at one of the housekeepers asking if she like her job and If she wanted to keep it then she needed to clean better and was just being very downgrading and so rude to that poor girl so I would give him a 1 star review but the employees were nice
4.0分
家庭亲子
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The hotel was your standard Hampton Inn. I will say that it was one of the best showers I have ever had at a hotel. The rooms/bathrooms seemed to be updated. There is a full hot breakfast buffet in the lobby. Easy access to everything in Chattanooga and surrounding areas. Not directly on the main road, which is nice for noise purposes.
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酒店回复: We appreciate your review and hope you'll stay with us again on your next visit to Chattanooga!
4.0分
情侣出游
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This is located right off the road at a light which makes it easy to get in and out of the hotel onto the main street with lots of choices for food. The hotel has parking around the entire hotel and a covered area for parking while you check-in. The check-in process was very easy. The staff that checked us in was exceptionally efficient and helpful. The hotel has 3 floors. The room was a standard king set up with a bathroom to the right as you enter with a barn door closure. One oddity is the place for the toilet roll - way under the sink, almost hard to reach. The main room has a chaise lounge against the far side of the room, a desk with a lamp, and a chair. The desk next to that has a large tv, a small refrigerator, a microwave, a small coffeemaker, and 3 wire shelves inside. The main room was carpeted with various shades of brown lines in a checkerboard pattern. The bed has a nightly and wall light for each side of the bed. Overall, it was a nice room with a very nice staff for a reasonable price that is conveniently located.
4.0分
其他
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We had a really nice stay at this hotel. The staff was friendly, the room was clwean, and the breakfast was very good. The price was slightly steep for a Sunday night, but one of the cheaper hotels in the area.
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酒店回复: Thank you for taking the time to write a review. We are so delighted to hear that you had an excellent experience at the Hampton Inn in Hixson. We are so glad that you found our rooms clean and enjoyed our breakfast. We hope to see you again soon so please come back and see us. Thank you, Kiran Patel GM
Travelling to Chattanooga for a friend's first IronMan and stayed here. Great location ... Friendly & Helpful Staff ... Quality rooms. Tim was helpful during my reservation update and upon arrival. The Saturday morning Breakfast area Personnel was efficient, she maintained the cleanliness of area and kept the options stocked! Housekeeping Personnel were accommodating with towels and trash. Always satisfied with the consistency of Hampton Inn.
We stopped here on our way back from Florida. Very clean room. Everything looks like it’s been updated recently. Bed was comfortable. Bathroom was very convenient. Breakfast was really good. We always enjoy the waffle makers at Hampton/Hill Hilton hotels.
Stayed here two years ago, and it was your average Hampton Inn, what you’d expect. After this trip, we won’t stay here again. It was not clean. Our bathroom had a dirty toilet (mold inside it and toilet seat was dirty), shower and sink were moldy, and the chair still had crumbs on it. My parent’s room was similar. There was still a used wash cloth in the shower and the shower door didn’t close properly, so water ended up all over the floor. This is a safety concern, especially for the elderly. We told the front desk about the bathroom. When we returned, it appeared that they cleaned the bowl, but the seat was still gross. I wiped it off, easily, but it should have been cleaned with a disinfectant. On a positive note, the rooms were quiet and the bed was comfortable and clean.
They didn't have a lot of services there they gave us a room that was stuffy in a little bit of smell and they charged us for smoking in the room which we didn't and then was rude about it said we ain't chasing you around to get $150 because of the blaming us for smoking in the room I wouldn't stay there they always have cops there and ambulances there and allow people to go bang on other people's doors they should credit my money back
Arrived to a normal Hampton Inn exterior with complementary parking. The lobby and breakfast area was functional. Room was ready and check in was efficient and personable. Smaller double queen room and bathroom- monochrome decor, reasonable furniture and average lighting and outlets. One piece of art in the room, microwave, refer and forgettable in room coffee. No safe.Complementary internet, small exercise room and small outdoor pool. Medium size flatscreen tv with limited channels, older HVAC, good bed, linens and pillows.One piece of art in bathroom in place of towel racks. Strange situation with no toilet paper holder, just rolls sitting on a shelf. Good enough towels and toiletries. Complementary breakfast was the usual Hampton fare of average quality and variety: egg product, meat, waffles, pastry and bread, fruit, juice and coffee/tea. This house struck me as a baseline Hampton Inn and at an all in price of $157 per night about as expected these days.
We arranged to stay one night on a last minute trip… and were very disappointed in selecting Hampton Inn Chattanooga Hixson. Upon going to our room, it was clean as is routine with the Hampton Inn brand (until seeing three various hairs in the shower). The problem came later, as our neighbors were within their bathroom - we could hear every part of their conversation and activities as they bathed their toddler son! They were not unreasonable with their volume, just that the walls were that thin! We completely felt like it was an invasion of privacy… when we called the front desk to request a change in rooms, we were told the hotel was fully booked and our only option was to leave with no refund. To make matters worse, they were fully aware of the noise issue and have received complaints on this room before (due to adjoining rooms with a door). Staff did come to the room and placed rolled towels between the doors and under the bottom, which did help some, but still seems unacceptable that they don’t find a better long term solution. But we can’t just blame the sound issues on that because the hallway noise was also extremely loud, with no sound barrier (not happy to hear staff talking about the weather around 5 am) and walls shook each time other guests left their rooms and a loud “bang” with each door closing. The bed was also not the best and had an obnoxious squeak from the coils every time we moved. Although we were exhausted and ready to leave the following morning, we were further disappointed in the lack of options for breakfast. We arrived 10 minutes before 9 but maybe breakfast ended at 9 because there was hardly anything left… what little we did have wasn’t very good so we didn’t bother asking for anything more. I hate leaving bad reviews, but this is truly a hotel we would never stay at again and would not recommend to anyone (unless you can sleep through anything).
This was a very old school hotel, I had to literally sign a paper approving the amount they were charging my car which I thought was really weird and they asked for the make and model of my car which again, was weird but at first glance our room was old but clean but when I pulled back the covers their was hair EVERYWHERE and upon further examination I found little hairs all over the pillow. It was late and I ended up just laying my personal blanket on top of the sheets and pillow. I did say something to the front desk at breakfast and the front desk agent wrote down my room number and about 30 minutes later the Owner called me and apologised and comped my room which was nice, however about 5 minutes after that I heard him right outside my door yelling at one of the housekeepers asking if she like her job and If she wanted to keep it then she needed to clean better and was just being very downgrading and so rude to that poor girl so I would give him a 1 star review but the employees were nice
The hotel was your standard Hampton Inn. I will say that it was one of the best showers I have ever had at a hotel. The rooms/bathrooms seemed to be updated. There is a full hot breakfast buffet in the lobby. Easy access to everything in Chattanooga and surrounding areas. Not directly on the main road, which is nice for noise purposes.
This is located right off the road at a light which makes it easy to get in and out of the hotel onto the main street with lots of choices for food. The hotel has parking around the entire hotel and a covered area for parking while you check-in. The check-in process was very easy. The staff that checked us in was exceptionally efficient and helpful. The hotel has 3 floors. The room was a standard king set up with a bathroom to the right as you enter with a barn door closure. One oddity is the place for the toilet roll - way under the sink, almost hard to reach. The main room has a chaise lounge against the far side of the room, a desk with a lamp, and a chair. The desk next to that has a large tv, a small refrigerator, a microwave, a small coffeemaker, and 3 wire shelves inside. The main room was carpeted with various shades of brown lines in a checkerboard pattern. The bed has a nightly and wall light for each side of the bed. Overall, it was a nice room with a very nice staff for a reasonable price that is conveniently located.
We had a really nice stay at this hotel. The staff was friendly, the room was clwean, and the breakfast was very good. The price was slightly steep for a Sunday night, but one of the cheaper hotels in the area.