Room was really nice. It was nice to have a full size kitchen with dishes, pots, pans, dish cloth and towel. The bed was really comfortable. Nice, clean comfortable room.
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酒店回复: Thank you so much for your stay! I'm happy to hear your liked our accommodations and the room set up.
5.0分
其他
Amazing!! I pove staying here. Smells and looks clean. Full kitchen in room. They provide dishes and pots and pans. Plus so much more!!!
酒店回复: Wonderful! That's exactly the stay we strive to deliver.
3.0分
其他
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I knew that I was in trouble when google maps said that I was close, but there was absolutely nothing indicating civilization nearby. The staff was very friendly and helpful, the property was updated, the cleanliness left a bit to be desired. Staff seemed to skimp on towels only leaving 2, and they both had an odor that was not....fresh. When I shifted the matress to inspect for bedbugs (everyone should) the box spring held a couple years worth of dust/lint/hair/etc. Clearly never cleaned. Additionally....I have questions as to whether all of the 4 pillow cases had been changed. It's the only place in that area, but I'd avoid and drive further. And before falling asleep, I think that I possibly heard the faint sound of banjos playing in the distance. You've been warned!
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酒店回复: Yes, we are in a bit of a rural area, however some find that very endearing and desirable. It's great to hear the staff was able to provide the service we strive for. I will ensure to pass along to my team the need for some extra deep cleaning on this room. This is not what is our standard. Thank you again for your stay.
4.0分
其他
The hotel was conveniently located for our trip. I like having the option to cook breakfast. The room was large enough and comfortable.
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酒店回复: I'm so pleased to hear the amenities met your needs. We would love to welcome you back on a future stay. Thank you.
5.0分
其他
Great place to stay. Staff was helpful with dining recommendations and a short drive from the pro football hall of fame.
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酒店回复: Thank you for the comments. I will share the positive feedback with my team.
5.0分
其他
The staff made us feel I like we were at home, anything we requested they were happy to help.
酒店回复: Exactly what we strive for. Thank you.
3.0分
其他
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Basically clean though bathroom needed more attention. Nothing out of the ordinary but not great value for the price, especially since no breakfast is available on site—- and no local restaurants open!
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酒店回复: I apologize that our hotel did not meet your expectations. You are correct, as a brand, the Candlewood Suites does not offer breakfast. We do however offer numerous breakfast items in the Candlewood Cupboard and there are local diner options available opening at 6am. I wish you better future travels.
2.0分
其他
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Will take your money
The staff were great and the room was clean and well maintained. The laundry room had most machines broke where I lost some detergent and stuff in a broke machine. My main issue is that I got the okay to modify my stay PRIOR to move in. It took 3 weeks to get the refund. Then when the refund came, they refused to refund the FULL amount and had all these stipulations. Will not use ********** or this hotel again. I was going through a tough time and this adds insult to injury
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酒店回复: It's very disappointing that you would hold the hotel responsible for the policies and reservation stipulations that were not in our direct control. I'm so sorry that this was a difficult time for you. If there is anything that the hotel can do to help, please let me know.
5.0分
家庭亲子
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The staff was awesome! Ronda, Mary and their staff filled every request we made during a difficult period of a funeral for our mother. Very comfortable room, bed, pillows and shower/bath. And we're Flight Attendants so we have much experience in this area. Thank you all so much!
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酒店回复: I'm so glad we could be a comforting part of your very difficult time. So sorry for your loss. I hope we can meet again under different circumstances. Thank you for your stay.
4.0分
商务出差
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Good!
Great value. Great front desk employees. So helpful and friendly. Overall, great experience. Only complaint was the bed and pillows were not comfortable for me. Don’t usually have this issue. Who knows. Definitely would stat again.
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酒店回复: Thank you for the information. I hope we can welcome you back again in the future.
Room was really nice. It was nice to have a full size kitchen with dishes, pots, pans, dish cloth and towel. The bed was really comfortable. Nice, clean comfortable room.
Amazing!! I pove staying here. Smells and looks clean. Full kitchen in room. They provide dishes and pots and pans. Plus so much more!!!
I knew that I was in trouble when google maps said that I was close, but there was absolutely nothing indicating civilization nearby. The staff was very friendly and helpful, the property was updated, the cleanliness left a bit to be desired. Staff seemed to skimp on towels only leaving 2, and they both had an odor that was not....fresh. When I shifted the matress to inspect for bedbugs (everyone should) the box spring held a couple years worth of dust/lint/hair/etc. Clearly never cleaned. Additionally....I have questions as to whether all of the 4 pillow cases had been changed. It's the only place in that area, but I'd avoid and drive further. And before falling asleep, I think that I possibly heard the faint sound of banjos playing in the distance. You've been warned!
The hotel was conveniently located for our trip. I like having the option to cook breakfast. The room was large enough and comfortable.
Great place to stay. Staff was helpful with dining recommendations and a short drive from the pro football hall of fame.
The staff made us feel I like we were at home, anything we requested they were happy to help.
Basically clean though bathroom needed more attention. Nothing out of the ordinary but not great value for the price, especially since no breakfast is available on site—- and no local restaurants open!
Will take your money
The staff were great and the room was clean and well maintained. The laundry room had most machines broke where I lost some detergent and stuff in a broke machine. My main issue is that I got the okay to modify my stay PRIOR to move in. It took 3 weeks to get the refund. Then when the refund came, they refused to refund the FULL amount and had all these stipulations. Will not use ********** or this hotel again. I was going through a tough time and this adds insult to injury
The staff was awesome! Ronda, Mary and their staff filled every request we made during a difficult period of a funeral for our mother. Very comfortable room, bed, pillows and shower/bath. And we're Flight Attendants so we have much experience in this area. Thank you all so much!
Good!
Great value. Great front desk employees. So helpful and friendly. Overall, great experience. Only complaint was the bed and pillows were not comfortable for me. Don’t usually have this issue. Who knows. Definitely would stat again.