Overall very good stay, clean spacious room. Only downside is the pool was closed for maintenance. We were in Tulsa for an event, and this was one of the stay options so it was pretty busy. The staff did a great job of maintaining the breakfast stocked with how busy it was during breakfast hours.
4.0分
家庭亲子
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We had a great stay! The only things that could have been better were cleanliness...the pull out couch was supposed to be grey, but it was very brown. It appeared to be stained. The carpet turned our feet brown and the arms on the desk chair were peeling off. Lastly, we have two small children and there was no lock on the bathroom door. It was a sliding door which is a fun concept but not with children. On the surface it appeared great, but it could use a little TLC and a good carpet cleaning.
5.0分
其他
Volleyball Weekend!
Volleyball tournament weekend. Great stay, perfect room, and had everything we needed.
5.0分
家庭亲子
Very friendly and helpful staff. Modern and clean facilities and room. Nice stay!
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酒店回复: Thank you for taking the time to leave us your review! We're glad you enjoyed your visit to Tulsa. We appreciate you choosing Home2 Suites by Hilton Tulsa Hills and look forward to welcoming you back in the near future.
2.0分
其他
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Unprofessional and unsafe
This hotel gave my room number to a stranger who came directly to my room and banged on the door. I never left my room and when I called to get information about who and why my room number was provided to a stranger the clerk was rude and unprofessional. I was kicked out of the hotel with no refund. I called management and was treated the same way. I called corporate and nothing was done. I have attained an attorney. If you book with this company do not trust this hotel or branch with my safety.
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酒店回复: Thank you for taking the time to share your experience. We genuinely apologize for the distressing situation you encountered during your stay with us. Safety and security are our top priorities, and we take your concerns very seriously. We understand that the incident you described was incredibly upsetting. It’s important for us to clarify that the behavior of your companion was unacceptable and led to disturbances that affected other guests as well. Our team is trained to handle such situations with the utmost professionalism, and we regret that you felt our response did not meet those standards. We truly value the safety and well-being of all our guests, and we take your feedback to heart as we continuously strive to improve our services
当我意识到这里允许携带宠物时，我一开始很谨慎，但他们的清洁工作做得非常好。没有清洁气味或宠物气味，而我对狗过敏。
地理位置优越，设施维护良好
地理位置优越，靠近购物区，但很安静。前台 24/7 都有工作人员，可解答问题。早餐选择丰富，用餐空间宽敞舒适。这是我第二次入住，两次体验都很棒。
适合家庭入住的好地方
干净、安静、舒适，靠近餐厅、杂货店、自行车道。员工氛围很好。与其他酒店相比，早餐比平时更好。
一家不错的酒店。没什么可抱怨的。
早餐很棒，酒店很新，维护得很好。适合住几个星期的好地方。离很多餐厅和购物中心都很近。
Overall very good stay, clean spacious room. Only downside is the pool was closed for maintenance. We were in Tulsa for an event, and this was one of the stay options so it was pretty busy. The staff did a great job of maintaining the breakfast stocked with how busy it was during breakfast hours.
We had a great stay! The only things that could have been better were cleanliness...the pull out couch was supposed to be grey, but it was very brown. It appeared to be stained. The carpet turned our feet brown and the arms on the desk chair were peeling off. Lastly, we have two small children and there was no lock on the bathroom door. It was a sliding door which is a fun concept but not with children. On the surface it appeared great, but it could use a little TLC and a good carpet cleaning.
Volleyball Weekend!
Volleyball tournament weekend. Great stay, perfect room, and had everything we needed.
Very friendly and helpful staff. Modern and clean facilities and room. Nice stay!
Unprofessional and unsafe
This hotel gave my room number to a stranger who came directly to my room and banged on the door. I never left my room and when I called to get information about who and why my room number was provided to a stranger the clerk was rude and unprofessional. I was kicked out of the hotel with no refund. I called management and was treated the same way. I called corporate and nothing was done. I have attained an attorney. If you book with this company do not trust this hotel or branch with my safety.