酒店回复: Hello April,We apologize for the inconvenience caused. Rest assured, we'll address the issues with our beds and TV immediately. Regarding the deposit, please provide us with the necessary details so we can assist you in resolving this matter promptly.
酒店回复: Hello Trisha, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
3.0分
其他
Hotel had potential if it was cleaner
Pool water very cloudy.
Breakfast was beyond lame.
Room cleanliness was good.
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酒店回复: Hello Wayne,Thank you for your feedback. We're pleased to hear you found the room cleanliness to your satisfaction. Your observations regarding the pool and breakfast will be noted for evaluation and improvement in our services. We appreciate you taking the time to share your thoughts and hope to provide a better experience on your next visit.
3.0分
情侣出游
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The door to the hallway had mold on the inside. The sheets looked clean, fortunately. The carpet felt sort of damp. The vinyl base connecting floor to wall was dirty.
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酒店回复: Hello Deborah,Thank you for sharing your observations regarding your stay. We appreciate your feedback, as it helps us understand areas where we can enhance our guest experience. Cleanliness is a priority, and your comments about the mold and dampness are noted. We hope you enjoyed the other aspects of your visit and that you will consider staying with us again in the future.
2.0分
其他
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Could be much cleaner. Never really cleaned room from one day to next. Made bed that was it. Never cleaned under beds. Dropped something under bed very dirty. Would not stay again.
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酒店回复: Hello Suzanneuu,Thank you for sharing your feedback regarding your recent stay. We value cleanliness and strive to maintain high standards throughout our property. Your comments about the room cleaning have been noted. We appreciate your input, as it helps us to enhance our guest experience. Thank you for taking the time to share your thoughts.
2.0分
其他
Hotel was not kept up well. Lights in my room didn't work, the hotel had a smell to it, shower didn't look clean. I will not stay here again.
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酒店回复: Hello Kyle,Thank you for sharing your experience. We appreciate your feedback and take it seriously as we strive to improve our property and services. We encourage guests to report any maintenance issues during their stay so that we can address them promptly. Your comments will help guide our ongoing efforts to enhance the guest experience and ensure a more pleasant environment for future visitors.
5.0分
情侣出游
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Rooms were very nice and comfortable. Pool was such a nice warm but not too warm temperature. For the first time since hotels switched from key entry, both our keys worked for the entire 4 night stay without ever needing to be reprogrammed.
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酒店回复: Hello Ruthanne,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our rooms comfortable and enjoyed the pool's perfect temperature. It's also fantastic that your key cards worked seamlessly throughout your stay, reflecting our commitment to providing a hassle-free experience. We hope to welcome you back in the future for another enjoyable stay.
2.0分
情侣出游
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There was black mold on the floor trim all around. When you walk in the trim under the sink as well as by the door was not painted and looks scuffed. The shower and dirty on the floor. The bathroom door didn’t launch properly.
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酒店回复: Hello Carly,Thank you for your feedback regarding your recent stay. We take cleanliness and maintenance seriously and appreciate your observations about the room conditions. Your comments will be reviewed with our housekeeping and maintenance teams to ensure we uphold our standards for future guests. Guest experiences are important to us, and we value your insights for improvement. Thank you for bringing these matters to our attention.
4.0分
家庭亲子
Easy parking and clean room. The breakfast was good !
Coffee was not my favorite.
3.0分
朋友出游
Did not restock shampoo.faucet broke. The place smelled
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酒店回复: Hello JOESPH,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the amenities and maintenance issues. We strive for continuous improvement, and your experience will be taken into account as we evaluate our services. We hope you can give us another chance in the future to provide you with a more satisfying experience.
床非常硬。电视一开始无法使用，烟雾报警器时不时响起，直到维修人员来维修。他们向我收取了 100 美元押金，并告诉我这笔钱会自动退还到我的卡上。等了几天后，我的发卡机构说他们完成了交易，但没有退还我的押金。绝对不值得我背痛，还可能损失押金。
我们支付了 118 美元/晚，但网站上列出的酒店价格为 55 美元/晚。我们房间的墙上有血迹。马桶几乎没冲水。太恶心了。如果我们没有预付，我们应该立即离开。如果可能的话，计划寻求退款。不推荐
Hotel had potential if it was cleaner
Pool water very cloudy.
Breakfast was beyond lame.
Room cleanliness was good.
The door to the hallway had mold on the inside. The sheets looked clean, fortunately. The carpet felt sort of damp. The vinyl base connecting floor to wall was dirty.
Could be much cleaner. Never really cleaned room from one day to next. Made bed that was it. Never cleaned under beds. Dropped something under bed very dirty. Would not stay again.
Hotel was not kept up well. Lights in my room didn't work, the hotel had a smell to it, shower didn't look clean. I will not stay here again.
Rooms were very nice and comfortable. Pool was such a nice warm but not too warm temperature. For the first time since hotels switched from key entry, both our keys worked for the entire 4 night stay without ever needing to be reprogrammed.
There was black mold on the floor trim all around. When you walk in the trim under the sink as well as by the door was not painted and looks scuffed. The shower and dirty on the floor. The bathroom door didn’t launch properly.
Easy parking and clean room. The breakfast was good !
Coffee was not my favorite.
Did not restock shampoo.faucet broke. The place smelled