酒店回复: Oliver, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
5.0分
其他
原文
翻译提供方：Google
出色的
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酒店回复: Thank you for the 10/10! We’re thrilled you enjoyed your stay and hope to see you again soon!
5.0分
商务出差
原文
翻译提供方：Google
非常好
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酒店回复: William, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
4.0分
家庭亲子
The staff was amazing and everyone who worked on the grounds. However, the hotel itself needs a severe upgrade. The gym wasnt clean at all.
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酒店回复: Thank you for sharing your feedback. We’re delighted to hear that our staff and grounds team made a positive impression. I’m very sorry to learn that the condition of the hotel and the cleanliness of the gym did not meet expectations. We appreciate you bringing this to our attention, and we’ll make sure your comments are shared with our team so we can address these areas promptly.
4.0分
其他
Service was good. Food was good, room was clean, internet was a bit weak but everything else was good
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酒店回复: Thank you so much for your feedback! We’re glad to hear you enjoyed the service, food, and clean room. We appreciate you mentioning the internet as well your input helps us improve. We hope to welcome you back again soon!
4.0分
家庭亲子
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The room and hotel in general was very clean with ample amenities. When we arrived, there was no one at the front desk. I looked around and waited about 5 minutes until someone eventually showed up. I did not find the front desk staff overly welcoming. I thought the $150 deposit was high for one night's stay. Breakfast was good.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that you found your room and the hotel clean, comfortable, and well equipped, and that you enjoyed our breakfast.We sincerely apologize for the wait you experienced at check-in and for the lack of warmth from our front desk team. This is not the level of service we aim to provide, and we’ll be addressing this with our staff to ensure a more welcoming and prompt experience for future guests.Regarding the $150 deposit, we understand your concern. Our deposit policy is in place to cover incidental charges and is refunded promptly after checkout, but we will review your comments as we continue to evaluate our procedures.Thank you again for your helpful review. We hope to have the opportunity to welcome you back for an even better stay.
5.0分
其他
Half the parking lot was being repaved but there was still ample parking. I wish there had been bacon or sausage on the breakfast
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酒店回复: We sincerely apologize for the limited parking during your stay and we understand how inconvenient that can be. We also regret that bacon and sausage were not available at breakfast. Your feedback is truly appreciated, and we will use it to improve our guest experience moving forward.We hope to have the opportunity to better satisfy you in the future. Thank you again for sharing your thoughts.
房间干净整洁，服务也非常棒，这是出差必种草的酒店，值得推荐
房间很干净，酒店也很整洁。员工很友好。很棒的酒店，下次还会再来住。
房间很干净，我们所需的一切设施都有。
非常好的住宿
出色的
非常好
The staff was amazing and everyone who worked on the grounds. However, the hotel itself needs a severe upgrade. The gym wasnt clean at all.
Service was good. Food was good, room was clean, internet was a bit weak but everything else was good
The room and hotel in general was very clean with ample amenities. When we arrived, there was no one at the front desk. I looked around and waited about 5 minutes until someone eventually showed up. I did not find the front desk staff overly welcoming. I thought the $150 deposit was high for one night's stay. Breakfast was good.
Half the parking lot was being repaved but there was still ample parking. I wish there had been bacon or sausage on the breakfast