酒店位于罗马市中心附近，一家 Steak 'n Shake 餐厅后面。房间很干净，我们睡得很好。沙发床也很方便。早餐非常棒。
点评来源 Trip.com
1.0分
听力无障碍特大床房(带沙发床)
商务出差
原文
翻译由AI提供
这地方太烂了，他们收了我的钱，我却根本没入住酒店。
点评来源 Trip.com
4.0分
家庭亲子
Hotel clean and in good condition. Easy walk to several restaurants and access to major highways.
5.0分
家庭亲子
Very clean facility, loved the size of the room, extremely friendly, polite and helpful staff. Will be back!
4.0分
家庭亲子
The hotel is nice, the staff was nice.
There is a lot of noise from the street, they provided earplugs in the room.
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酒店回复: Hello! Thank you for recent stay with us. Sorry to hear about the issue with the road noise, I do hope the ear plugs offered some relief. We hope to see you again soon. Stay safe and well.
1.0分
情侣出游
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The visit started off with no tv remote. The ironing board was a cheap portable tabletop ironing board. The closet only had a lower bar making it impossible to hang anything more than tops. On top of that, the iron leaked water and never got hot. After the 3rd attempt by housekeeping to find an iron that worked, when she tried it out on my new pants for the evening event and she burned them. Ruined a brand new pair of pants. She offered a sincere apology a long with stating that the hotel should reimburse the cost.
In checkout, when mentioned to the staff about the inconveniences, the hey blamed Travelocity for the room selection; said it was “an assessable” type room booking. In addition, they were only apologetic about the ruined pants. Told me, if I had booked directly with the hotel…and that I should contact Travelocity with my complaints.
5.0分
其他
The staff was so nice to us and my son. They sat and played with him with his Legos. They always made sure to greet us.
5.0分
商务出差
The staff was amazing and so nice to us. They were especially nice to my son and even sat with him for a bit to play Legos with him.
5.0分
其他
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Family gathering
Typical Hampton experience of excellent hospitality and comfort. Zero complaints or critiques from anyone in my party (at least 10 rooms). Thank you for a pleasant stay.
对于小概率失误定错房间并及时联系酒店撤销订单，酒店方不与商讨退款的情况，及其不合理
酒店位于罗马市中心附近，一家 Steak 'n Shake 餐厅后面。房间很干净，我们睡得很好。沙发床也很方便。早餐非常棒。
这地方太烂了，他们收了我的钱，我却根本没入住酒店。
Hotel clean and in good condition. Easy walk to several restaurants and access to major highways.
Very clean facility, loved the size of the room, extremely friendly, polite and helpful staff. Will be back!
The hotel is nice, the staff was nice.
There is a lot of noise from the street, they provided earplugs in the room.
The visit started off with no tv remote. The ironing board was a cheap portable tabletop ironing board. The closet only had a lower bar making it impossible to hang anything more than tops. On top of that, the iron leaked water and never got hot. After the 3rd attempt by housekeeping to find an iron that worked, when she tried it out on my new pants for the evening event and she burned them. Ruined a brand new pair of pants. She offered a sincere apology a long with stating that the hotel should reimburse the cost.
In checkout, when mentioned to the staff about the inconveniences, the hey blamed Travelocity for the room selection; said it was “an assessable” type room booking. In addition, they were only apologetic about the ruined pants. Told me, if I had booked directly with the hotel…and that I should contact Travelocity with my complaints.
The staff was so nice to us and my son. They sat and played with him with his Legos. They always made sure to greet us.
The staff was amazing and so nice to us. They were especially nice to my son and even sat with him for a bit to play Legos with him.
Family gathering
Typical Hampton experience of excellent hospitality and comfort. Zero complaints or critiques from anyone in my party (at least 10 rooms). Thank you for a pleasant stay.