酒店回复: Dear Guest,The Hotel Team deeply appreciates your kind words for ibis budget West Coast. We are delighted that we are able to fulfil all expectations of your stay with our convenient location, clean rooms and the service from our accommodating staff! We pride ourselves on delivering service from the heart and we have shared your kind recognition with our staff Michael, Eng Lee, and Shamny. We hope to remain the hotel of your choice in your next visit to Singapore!Warm Regards,RolandGuest Experience Executive
酒店回复: Dear Guest,The Hotel Team is delighted to learn of your wonderful stay experience with us, from our hotel's convenient location to our friendly hospitality team. Our hotel is indeed very conveniently located near eateries, amenities and public transport. In addition, we are also near the National University of Singapore which is ideal for campus visitors. As Singapore is really small, our room size is scaled down accordingly. Nonetheless, we strive to provide affordable accommodation without compromising on cleanliness and essential comforts. It is our pleasure to be of service to you and we look forward to serving you again!Warm Regards,RolandGuest Experience Executive
酒店回复: Dear Guest,Thank you for complimenting our hotel's our convenient location with buses at the nearby bus stop that connects to the nearest Haw Par Villa MRT station. Your feedback is a surprise to us as our hotel maintains a regular and stringent routine of housekeeping management and the rooms are inspected before assigning them to our guests. As a budget hotel, hand towels are not part of our room setup. Additional bath towels are available upon request at the front desk, although we encourage responsible usage as part of commitment to sustainability. We appreciate your patronage and hope to welcome you again.Warm regards,JanetGuest Experience Executive
酒店回复: Dear Xiaoniudangjia,Thank you for your kind words! We are pleased to have provided excellent service and clean comfortable premises during your stay. It is a pleasure serving you and we look forward to you staying with us again.Warm regards,JanetGuest Experience Executive
房间和床虽然都比较小，但是很干净，每天都会帮忙打扫
服务很热情，每次出门前台（Midnael, Eng Lee, Shamny等）都会问好
交通特别方便，门口就是公交站，步行可到NUS，周围也有很多饭店和便利店
我们和其他家人经常住在这里看望我们求学的孩子。一流的清洁度、出色的员工和优质的服务是我们一直选择这里的原因。每次入住都让我们有宾至如归的感觉。附近有很多美食选择、7-Eleven便利店和自助洗衣店，酒店门口就有公交车站！乘坐143路公交车就可以到乌节路！特别要感谢所有的员工，尤其是Eng Lee先生和Roy先生，他们总是热情好客！非常感谢大家🙏🏻🙏🏻
房间小点，整体还是很不错的。门口就是公交车站。去哪都很方便。早上入住时因沟通问题，耽误了点时间，但是还是及时入住了。离店时酒店前台（女）客服服务特别好 会中文。 应该是新加坡人 呵呵 谢谢她！
超级差评！我是携程的很多年算金牌客户吧，几乎没有写过一次差评；但这次是真的无法忍受！去大学看望儿子，就让儿子选一家离学校最近最方便的酒店，孩子推荐了这里，订之前其实有点心里准备，但想到毕竟在国内还算干净的连锁品牌，再差应该也可以将就一晚的，想过差没想过那么差；房间根本就没有所写的13平，床是直接贴着窗户搭的，卫生间只有一个平方，总面积不超8平方米，陈旧，脏，厕所异味很重；在房间呆了几分钟快吐了，于是下到前台跟酒店申请能不能退订，房间未使用，异味受不了，哪怕扣点手续费我都接受，前台说他们不能退，让我跟携程商量；于是联系携程客服，积极跟前台协商，售后客服一直协调，酒店强势不退！算了，果断弃住，换了另外一家！写这么多，只给各位国内的朋友提醒参考！
酒店门口就是公交车站，没有出租车停靠点。房间很小，毕竟是经济型酒店。早餐一般般。步行范围内有几家餐馆。地处西部，相当宁静。
对于预算有限、寻求短期住宿的旅客来说，这家酒店是个不错的选择。虽然房间不大，但干净整洁，足以满足短暂停留的需求。周边地区餐饮选择丰富，很方便就能找到各种餐点。
我朋友在Grab出租车上把手机弄丢了，我们是在办理入住的时候才发现的。酒店员工非常热心地帮我们寻找失物，还主动帮我们联系司机并沟通，因为我们没有新加坡本地电话卡，而且司机似乎不太愿意跟我们交流。
因为行程变更临时增加了一天，感觉这里交通便利，酒店人员服务态度都很好，就继续住。整体来说住得还是很舒服，一个人出行几天，一个行李箱的话（20或24寸）这个房间还是够用的，如果箱子大需要定面积稍微大一点的房间，但总体还算是性比价可以接受的。以后一个人再来新加坡我肯定还会选择住这里。
房间太小了，房间里除了卫生纸，毛巾什么都没有，实在是和豪华大床房不太匹配。洗个澡，都没法洗头，要不然就得洗冷水澡
但是酒店还挺方便，门口就是公交车站？
房间小到让人怀疑人生！
冲着前台服务人员热情礼貌的服务，也要坚决给这家酒店好评。设施的卫生情况是可以的，不知道评论区为什么这么多人给差评。服务人员的态度，让人觉得住在这里心情很好，很温暖。不管是华裔的服务员还是其他地方的，都带着温暖的微笑。我们一行很多人，有大人有孩子，他们也都给到了细心周到的服务，非常感谢