酒店回复: Hello, Roxanne Thank you for staying at the Tru by Hilton located in Easton PA. We are happy that you enjoyed your stay. We hope to see you again in the future. -Patrick
3.0分
其他
原文
翻译提供方:Google
服务差
抵达后,前台无人管理。我们等了大约10分钟。前面还有其他人在等着。
1.0分
家庭亲子
原文
翻译提供方:Google
当我们到达那里时,房间很脏,所以我们换了房间,那个房间也很脏
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酒店回复: I apologize for the inconvenience of the issues with your room. It is housekeeping's job to make sure every room is clean, and it seems like they missed the mark with this room. I will let my housekeeping supervisor know to prevent this from happening again. I appreciate your feedback and hope to see you again in the future.-Patrick
5.0分
其他
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Joey and Travon at the front desk are top notch. Check in was easy. They were pleasant and friendly. I even had an issue with the noise from the next room guests (not the hotel’s fault) and they took care of me and moved me to another room. Because of them, I will stay here again when I’m in the area.
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酒店回复: Hello, Thank you for staying at the Tru by Hilton located in Easton PA. We are happy that you enjoyed your stay. We hope to see you again in the future. -Patrick
3.0分
商务出差
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Fairly new and clean. The location is convenient to dining and shopping options if needed, and easily accessible to the interstate. The rooms have inadequate space for accessible luggage use - no closet or luggage rack. The desk is very small and made me feel like middle school. There are a variety of breakfast items, but lower in quality offerings compared to other similar hotels of its class.
5.0分
其他
Clean, comfortable rooms, well lit. Cool products for hair and hand washing. Pleasant reception area.
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酒店回复: Hello, Thank you for staying at the Tru by Hilton located in Easton PA. We are happy that you enjoyed your stay. We hope to see you again in the future. -Patrick
4.0分
其他
I think that there should be some rooms available that do not allow dogs. I found that I was very allergic in the room.
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酒店回复: Hello, Thank you for staying at the Tru by Hilton located in Easton PA. We are happy that you enjoyed your stay. We hope to see you again in the future. -Patrick
希尔顿Tru酒店(伊士顿店)真是棒极了,处处都令人满意!从你踏入酒店的那一刻起,明亮而现代的氛围就奠定了基调——活泼、清新又热情。房间干净整洁,设计巧妙,充满趣味又不失现代感的装饰让整个空间既时尚又舒适。
最值得称赞的亮点之一是自助早餐,冷热菜品种类繁多,令人印象深刻。无论你是想吃炒鸡蛋、华夫饼、煎饼和香肠,还是新鲜水果和酸奶,这里都能满足你的口味,而且食物补给充足,美味可口。
员工们更是让入住体验锦上添花。厨房的工作人员不断地检查食物,并微笑着迎接每一位客人。再加上一尘不染的设施和周到的便利设施,这里无疑是你在伊士顿的绝佳落脚点。强烈推荐,保证你拥有一次舒适愉快的住宿体验!
这里的员工非常棒——专业又友善。他们一点也不小气(比如,早餐后不会把纸盘收走,这样如果你晚餐需要的话还能拿一个)。这为整个住宿体验定下了很好的基调。
当我打电话给酒店,要求我们两个房间一起入住,或者询问他们是否可以安排在同一楼层时,那个叫“Tim”的工作人员非常粗鲁。
在我反复请求之后,他们没有礼貌地回应,而是回复说:“我不能要求其他客人离开他们的房间。”
哇!!多么热情的欢迎啊!!
除此之外,他们没有提供早餐,房间也不错。
我们晚上8点左右到的,通往房间的走廊看起来不太整洁。墙壁薄如纸,噪音很容易传进来。除此之外,住一晚还算可以。工作人员很友好。
服务差
抵达后,前台无人管理。我们等了大约10分钟。前面还有其他人在等着。
当我们到达那里时,房间很脏,所以我们换了房间,那个房间也很脏
Joey and Travon at the front desk are top notch. Check in was easy. They were pleasant and friendly. I even had an issue with the noise from the next room guests (not the hotel’s fault) and they took care of me and moved me to another room. Because of them, I will stay here again when I’m in the area.
Fairly new and clean. The location is convenient to dining and shopping options if needed, and easily accessible to the interstate. The rooms have inadequate space for accessible luggage use - no closet or luggage rack. The desk is very small and made me feel like middle school. There are a variety of breakfast items, but lower in quality offerings compared to other similar hotels of its class.
Clean, comfortable rooms, well lit. Cool products for hair and hand washing. Pleasant reception area.
I think that there should be some rooms available that do not allow dogs. I found that I was very allergic in the room.