I hadn’t stayed at a Best Western for many years and was pleasantly surprised at how nice this hotel, and the room was.
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酒店回复: Dear Guest,Thank you for your feedback. We’re thrilled to hear that your stay exceeded expectations and that you were pleasantly surprised by the quality of our hotel and room. We look forward to welcoming you back on your next visit!Sincerely,Hotel Manager
4.0分
其他
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Will stay again.
Updated and modern. Customer service was excellent during both shifts. Breakfast was above average continental bc of a couple hot items. Clean overall. Bottom of shower was stained and office chair was as well. Which was really only noticeable bc of how clean the rest was. On website we choose a room with bath but apparently only they have showers. So that was not as fun with a baby. Business center was broke so computer was slow and printer was out of order. Being there during work travel, that was a little disappointing. Would stay again. Oh and pet friendly but not really grassy area or pet dedicated section.
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酒店回复: Dear Guest,Thank you for your detailed feedback. We’re delighted you found our hotel updated, modern, and appreciated our customer service. We apologize for the minor issues with the shower, office chair, business center, and pet facilities, and your comments will be reviewed to improve the experience. We look forward to welcoming you again.Sincerely,Hotel Manager
1.0分
其他
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There were a lot of Bedbugs in the bed and dead ones on the Floor and some kind of white powder in corner on floor which was indication that the white powder was insecticide
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酒店回复: Dear Guest,Thank you for sharing your experience and for bringing this to our attention. We appreciate the opportunity to address concerns directly. We are very sorry to learn about the bedbug issue and the presence of insecticide powder in the room. This is not acceptable and does not reflect our standards. Our team is taking immediate action to thoroughly inspect and treat the room and review our procedures to ensure this does not happen again.Sincerely,Hotel Manager
5.0分
其他
Great deal
The comfiest beds, crispiest linens, fluffiest mountain of pillows! Great breakfast, quiet, seems recently updated.
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酒店回复: Dear Guest,Thank you for your wonderful review! We’re thrilled you enjoyed the comfort of our beds, fresh linens, and cozy pillows. It’s great to hear you also appreciated the breakfast, peaceful atmosphere, and recent updates. Your kind words mean a lot, and we look forward to welcoming you back again soon!Sincerely, Hotel Manager
4.0分
其他
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This has alwaya been a preferred place for me to stay, but this last visit was just a disappointment. Trash piled outside in the trashcan, overflowing, bags of trash piled all around it, with flies and other bugs clearly visible inside the bags, and flying around outside in the tradh area as guests had to walk by it to get inside the building. The room was for the most part clean, but theee was a burn mark from a cigarette in the top bedding. The bathroom was clean, except that there was something that had been broken off in the shower and not repaired, but just removed. I am hopeful the issues can easily be turned around and that incidentals like this won't become the norm. I really like this hotel, and hope to return in the near future. I just need to feel like everythibg is clean and safe.
5.0分
家庭亲子
It was off of I44 but very accessible to I44. Felt safe, friendly staff, great breakfast, room was clean and spacious.
5.0分
其他
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Staff was very friendly and helpful. Would have liked a bit more light and a mirror and sink that were easier for a short person to reach. Everything was clean and in great shape. I plan to return next time I am in Tulsa.
5.0分
家庭亲子
Clean, Clean and Clean. The staff was friendly as I needed to add multiple nights once we got here and they accommodated my request
5.0分
家庭亲子
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Hotel is kept clean and in good shape. There was issues with our floor being dirty on check in but I told the person at the counter and they had it cleaned in no time. Parking lot has lots of lighting and no issues with car being broken it, it felt safe.
5.0分
情侣出游
Very clean, affordable and loves the shuttle bus to Hard Rock so I could have a drink and not have to drive. Although he drive like a NASCAR racer. Will go back
I hadn’t stayed at a Best Western for many years and was pleasantly surprised at how nice this hotel, and the room was.
Will stay again.
Updated and modern. Customer service was excellent during both shifts. Breakfast was above average continental bc of a couple hot items. Clean overall. Bottom of shower was stained and office chair was as well. Which was really only noticeable bc of how clean the rest was. On website we choose a room with bath but apparently only they have showers. So that was not as fun with a baby. Business center was broke so computer was slow and printer was out of order. Being there during work travel, that was a little disappointing. Would stay again. Oh and pet friendly but not really grassy area or pet dedicated section.
There were a lot of Bedbugs in the bed and dead ones on the Floor and some kind of white powder in corner on floor which was indication that the white powder was insecticide
Great deal
The comfiest beds, crispiest linens, fluffiest mountain of pillows! Great breakfast, quiet, seems recently updated.
This has alwaya been a preferred place for me to stay, but this last visit was just a disappointment. Trash piled outside in the trashcan, overflowing, bags of trash piled all around it, with flies and other bugs clearly visible inside the bags, and flying around outside in the tradh area as guests had to walk by it to get inside the building. The room was for the most part clean, but theee was a burn mark from a cigarette in the top bedding. The bathroom was clean, except that there was something that had been broken off in the shower and not repaired, but just removed. I am hopeful the issues can easily be turned around and that incidentals like this won't become the norm. I really like this hotel, and hope to return in the near future. I just need to feel like everythibg is clean and safe.
It was off of I44 but very accessible to I44. Felt safe, friendly staff, great breakfast, room was clean and spacious.
Staff was very friendly and helpful. Would have liked a bit more light and a mirror and sink that were easier for a short person to reach. Everything was clean and in great shape. I plan to return next time I am in Tulsa.
Clean, Clean and Clean. The staff was friendly as I needed to add multiple nights once we got here and they accommodated my request
Hotel is kept clean and in good shape. There was issues with our floor being dirty on check in but I told the person at the counter and they had it cleaned in no time. Parking lot has lots of lighting and no issues with car being broken it, it felt safe.
Very clean, affordable and loves the shuttle bus to Hard Rock so I could have a drink and not have to drive. Although he drive like a NASCAR racer. Will go back