酒店回复: Dear Alivia,Thank you for taking the time to let us know about your experience while staying with us. Your experience of bed bugs is definitely a concern we take very seriously.Upon receiving your comments, we immediately shut down the room as well as the surrounding rooms to be safe. We had a professional pest control company come out and do a thorough inspection of the room and surrounding rooms as well. There were no traces of any bugs in any of the rooms.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.
Nice and relatively new hotel. The area has several plazas within walking distance, and a mall nearby. Parking was easy, the area is convenient about 15 mins from the airport and near downtown Rogers.
5.0分
其他
The lady who checked me in was v helpful, courteous and professional. I think her name is Brianna.
5.0分
其他
Great!
Nice clean, quiet hotel. Very convenient to all the area has to offer. Beds were comfy!
5.0分
其他
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We liked that it was close to the venue we were there to see. It was very close and convenient to everything we could want. The room was very clean. Staff was very professional and helpful. We really enjoyed our stay. Thank you so much.
5.0分
家庭亲子
Check in/out staff super friendly. Very clean facilities. Great part of town with so many shopping and dining options. Great place to stay
非常优秀，员工非常友好，我推荐他们，而且非常干净，卫生非常好。
美丽的财产和友好的工作人员。第二天早上退房后，我和丈夫惊讶地发现我们的腿上全是臭虫叮咬！如果您住在这里，请比我们更好地检查是否有臭虫的迹象。并将您的物品放在远离床的无垫子的表面上。我很害怕，希望我们没有把这些虫子带回家。再次强调，该酒店存在臭虫。我们住在408房间。
这是我第二次入住这家酒店。非常安静又干净！如果您要参加音乐会，这里还靠近许多购物场所、顶级高尔夫球场和沃尔玛 AMP。
非常方便，就是办理入住时遇到了问题。
很棒的现代化酒店，可以快速到达一切地方。
Nice and relatively new hotel. The area has several plazas within walking distance, and a mall nearby. Parking was easy, the area is convenient about 15 mins from the airport and near downtown Rogers.
The lady who checked me in was v helpful, courteous and professional. I think her name is Brianna.
Great!
Nice clean, quiet hotel. Very convenient to all the area has to offer. Beds were comfy!
We liked that it was close to the venue we were there to see. It was very close and convenient to everything we could want. The room was very clean. Staff was very professional and helpful. We really enjoyed our stay. Thank you so much.
Check in/out staff super friendly. Very clean facilities. Great part of town with so many shopping and dining options. Great place to stay