酒店回复: Dear Alivia,Thank you for taking the time to let us know about your experience while staying with us. Your experience of bed bugs is definitely a concern we take very seriously.Upon receiving your comments, we immediately shut down the room as well as the surrounding rooms to be safe. We had a professional pest control company come out and do a thorough inspection of the room and surrounding rooms as well. There were no traces of any bugs in any of the rooms.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.