When we pulled up to the hotel we were greated with a sign that said parking $35.00 a night. This was a surprise there was nothing on the internet about it. They said we could park on the street but not until after 8:00
3.0分
其他
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Sheets
The sheets on the pullout bed from the couch were stained and gross and the sheets in the closet had what look like blood stains on them so we had to go to the front desk to get additional sheets.
3.0分
其他
Only one functional elevator that is shared with housekeeping = super slow.
3.0分
其他
I liked the property. I didnt like that i got an accessible rm w out asking for feature and there waa no view to something nice.
5.0分
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The staff and were excellent to work with and the hotel was in great condition. We had a question about an issue in our room but the staff immediately took care of it and we were very happy with the results. The area around the hotel was very nice too. I would stay there again anytime I’m in that area.
4.0分
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We had a nice stay at the Residence Inn and would stay here again. The room was a decent size and had everything you needed in the kitchen, which made it very convenient and comfortable. This is ideal for longer stays. However, we did notice several ants in the bathroom and a few other areas of the room. By the time we saw them, it was already late, so we didn’t get a chance to call the staff. As for breakfast, the selection was quite limited and could be improved to offer more variety and better quality.
酒店很干净,位于一个不错且安全的区域。附近有一家Target超市。步行到BART车站大约需要十分钟。酒店对面有一家越南餐厅,如果需要的话,可以吃到热腾腾的面条!
我们的体验确实非凡。从我踏入酒店的那一刻起,细心的员工就确保了整个过程顺畅愉快。氛围宜人,每个细节似乎都经过精心设计,旨在提升顾客体验。他们对卓越的执着在每次互动中都体现得淋漓尽致。我真的印象深刻,毫无疑问很快会再次光临。我强烈推荐这个地方给任何寻求一流服务和难忘体验的人。
员工热情友好。
房间装饰得不错,但我的房间只有一扇窗户,窗外不到30厘米的地方就是一堵水泥墙,几乎没有自然光,感觉像个地牢。如果能给我安排一间窗户更多、采光更好的房间,我会更满意。
另外,我也不喜欢强制代客泊车。
我到达时前台无人值守。后来工作人员终于来了,但她态度冷淡,并不热情。
其次,代客泊车服务一团糟。泊车处没有人迎接我们,也没有人帮忙搬运行李。到处都是车,几乎堵住了停车场入口。晚上我们离开时,泊车员找不到我们的钥匙,我们等了15分钟,他却在同一个地方反复翻找。我请他检查一下抽屉,他说需要打电话叫人帮忙。然后他让我们自己去车里找钥匙。这对于一个付费入住酒店的客人来说,实在是不专业,也太不礼貌了。另一位客人也需要钥匙,请他帮忙检查抽屉,他照做了,我们这才找到了钥匙,终于可以离开了。
When we pulled up to the hotel we were greated with a sign that said parking $35.00 a night. This was a surprise there was nothing on the internet about it. They said we could park on the street but not until after 8:00
Sheets
The sheets on the pullout bed from the couch were stained and gross and the sheets in the closet had what look like blood stains on them so we had to go to the front desk to get additional sheets.
Only one functional elevator that is shared with housekeeping = super slow.
I liked the property. I didnt like that i got an accessible rm w out asking for feature and there waa no view to something nice.
The staff and were excellent to work with and the hotel was in great condition. We had a question about an issue in our room but the staff immediately took care of it and we were very happy with the results. The area around the hotel was very nice too. I would stay there again anytime I’m in that area.
We had a nice stay at the Residence Inn and would stay here again. The room was a decent size and had everything you needed in the kitchen, which made it very convenient and comfortable. This is ideal for longer stays. However, we did notice several ants in the bathroom and a few other areas of the room. By the time we saw them, it was already late, so we didn’t get a chance to call the staff. As for breakfast, the selection was quite limited and could be improved to offer more variety and better quality.