酒店回复: Dear GuestThank you for sharing such a detailed and thoughtful review of your stay.We are delighted to hear that you appreciated our hotel’s distinctive architecture and prime location. It is wonderful to know that the convenience of nearby transportation, dining options, and local amenities enhanced your experience and made exploring Singapore easy and enjoyable.Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you back for another memorable stay.Kind regards,Roni MagtibayAssistant Front Office Manager
酒店回复: Hi Guest,Thank you for sharing your wonderful feedback! We are delighted to hear that you enjoyed our green, refreshing design and found our team’s service warm and genuine. It’s great to know that the room size met your needs and that our location near the Tozai Line subway made your travel convenient.We truly appreciate your kind words and look forward to welcoming you back on your next visit!RegardsMike LoiFront Office Manager
酒店回复: Dear springswalow,Thank you for taking the time to share your feedback with us.We are pleased to hear that you enjoyed our prime location and the 12th floor sky garden. Your comments regarding the lack of drinking water in the rooms and the noise from the air conditioning are noted, and we will review these points with our team to explore possible improvements.We appreciate your insights and hope to have the opportunity to welcome you back for an even more comfortable stay in the future.Kind regards,Roni MagtibayAssistant Front Office Manager
5.0分
高级房
情侣出游
是个我意想不到的酒店，我超喜欢，下次选择酒店，还会再选它，整体很舒服🥰 I love it so much
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酒店回复: Hi Guest,Thank you so much for your wonderful feedback! We are delighted to hear that your stay was a pleasant surprise and that you found the hotel comfortable and enjoyable. Your kind words truly mean a lot to our team, and we are thrilled to know you would choose to stay with us again.We look forward to welcoming you back for another memorable experience.RegardsMike LoiFront Office Manager
酒店回复: Hi Guest,Thank you for your wonderful review! We’re thrilled to hear you enjoyed the coconut trees and appreciated the dedication of our team. It’s always our pleasure to ensure every detail of your stay, including arranging your belongings, is taken care of. We’ll be sure to pass your kind words along to the team, they’ll be delighted!We look forward to welcoming you back for another memorable stay soon.RegardsMike LoiFront Office Manager
酒店回复: 您好，KseniaLapina，
感谢您首次到访新加坡时选择我们酒店，并抽出时间分享如此精彩的点评。我们很高兴得知您喜欢我们便利的地理位置、宽敞的客房以及酒店周围的绿意，酒店的设计真正营造出一种都市中活力四射的休憩之所。
我们也很高兴听到您对我们的客房服务和早餐的赞赏。您对早餐品种的反馈非常宝贵，我们一定会牢记您的意见，不断提升宾客的用餐体验。
我们很高兴新加坡给您留下了深刻的印象，并希望未来能再次欢迎您，为您带来更多难忘的住宿体验。
此致
Mike Loi
前台经理
酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback. We appreciate your comments regarding the reception location and room layout, and we understand that navigating the lift transfer can be slightly unexpected for first-time guests. We apologise for any inconvenience caused.We are also sorry to hear about the experience with our team entering the room to conduct mosquito control without ensuring clearer communication beforehand. Please rest assured that this is not the standard of professionalism we aim to uphold, and your feedback has been shared with the relevant team to reinforce proper procedures and guest communication.We truly value your insights as they help us improve our service delivery. We hope to have the opportunity to welcome you back for a smoother and more comfortable stay in the future.Kind regards,Roni MagtibayAssistant Front Office Manager
酒店回复: Dear Tian,Thank you for taking the time to share your feedback.We sincerely regret to hear that your stay did not meet your expectations. We apologize for any inconvenience caused by the room size, layout, and cleanliness. Your observations regarding space for children and the carpet condition are important to us, and we will review them carefully with our team to identify areas for improvement.We also understand your concerns regarding value and comparison with other properties. Guest comfort and satisfaction are our top priorities, and your comments will help us ensure we continue to meet these standards.We are truly sorry that your experience fell short, and we hope to have the opportunity to welcome you back in the future to provide a stay more aligned with your expectations.Kind regards,Roni MagtibayAssistant Front Office Manager
酒店回复: 尊敬的宾客：
非常感谢您抽出宝贵时间分享您的宝贵反馈！我们很高兴您在豪亚酒店度过了一段难忘的时光。
我们很高兴Tina让您顺利办理入住，Reema也能够协助您处理您的需求，我们一定会将您的赞美转达给他们。同样，我们也很高兴得知您喜欢这份生日惊喜，以及我们俱乐部客房提供的专属便利设施。
我们真诚地期待您和您的伴侣再次光临，享受轻松惬意的特别住宿体验！
此致
Mike Loi
前台经理
酒店外观明显，最牛的是区位，首先大交通方便：绿线Tanjong Pagar步行3min（TOD模式tower内吃喝很多），TE线Maxwell步行约10分钟，基本去主要景点都一线直达，换乘一次搞定。生活方便：高中档格式菜肴都有，711cheers5和大超市FairPrice均5分钟以内，由于华人组屋就在旁边，传统小吃店每天都坐满人，实惠又美味。
这是一间设计感极强的酒店，整个大楼都是满满的绿植，让人看了非常心旷神怡。服务人员服务质量优秀，非常温馨真情。房间在同价位的酒店里算面积很大了，带两个大行李箱无压力。距离地铁东西线入口非常近，很方便从机场来这里
地理位置很好！出酒店对面就是地铁丹戎巴葛站，酒店12层空中花园很棒。缺陷是房间没有直饮水，空调声音巨大，睡眠不太好的需要谨慎！
是个我意想不到的酒店，我超喜欢，下次选择酒店，还会再选它，整体很舒服🥰 I love it so much
服务很不错 喜欢酒店的椰子树 服务生很认真 每天收的很干净连隐形眼镜都会摆的整整齐齐的 怀疑那个兄弟/姐妹是个处女座
我花了很长时间才找到这家新加坡首访的酒店，最终选择了它，我真的非常满意！酒店地理位置便利，靠近地铁站和公交车站，到滨海湾大约7分钟车程。酒店本身的植物景观令人着迷，感觉就像生活在一个生机勃勃的有机体里！我们预订了早餐，吃几天还不错，不会饿肚子，但早餐主要还是以亚洲口味为主。
在新加坡来说，房间算大的了，而且打扫得很干净。新加坡真是个让人一见倾心的城市！
前台在12楼还是几楼 每次到房间都需要转电梯
刚去的时候给的是一间尾房 在电梯口 但是窗户很小 且是转角 后面去换了一个大床房 但也是联通房
态度还行 不过有个插曲 在第一间房纠结是否换房的时候 两个工作人员敲了两下门就直接刷卡进来说是要喷打蚊子的药😅后面反应过来还是觉得不太严谨呀….
房间特别小，这还是给升级成豪华大床之后的样子，酒店地毯特别不干净，小孩在地上爬来爬去特别脏，而且基本上放完行李和婴儿床没有小孩爬的空间了，关键是一千多就定了个这个破酒店，当初订这个酒店就是觉得这个酒店有設計感，没想到这么差劲，住了4晚康莱德每晚才一千七八还包含很好的早餐，这个酒店不包含早餐还一千三百多，比康莱德的房间查了百倍了，千万别踩坑，我这常年在携程上定房间，这么多年最失败的一次，砸手里了这个破酒店
这家酒店地理位置优越，楼下就是捷运站，周围还有各种各样的餐厅、咖啡馆和小贩中心可供选择。酒店大堂位于大楼的中间楼层，设计精美，给人一种温馨的感觉。房间大小适中，但很干净，而且视野很好。
我想感谢Tina（如果我没记错的话），她在Oasia酒店为我办理了非常顺利的入住手续！我预订这里是为了给我伴侣庆生，他们竟然在30分钟内就准备好了带气球的房间！！我还遇到了Reema，她也同样令人愉快，满足了我所有的要求。预订行政房提供的设施真的很值（更何况还有自己的泳池和早餐酒廊使用权）！我迫不及待想再回来！！