The Best Upscale Hotel in Burbank. The coast burbank is a phenomenal exceptionally clean four star Hotel. The shuttle service that is complementary to and from Warner Bros and Universal Studios and Burbank Airport was amazing. It saved us a lot of cost Ubering within the area. Additionally, the rooms are phenomenally large with amazing upscale showers with rainfall and luxury amenities. This is truly like a five star hotel, but for an affordable price the STAFF you are amazing and well taken care of. kudos to the management team. Also the restaurant all those bistro had amazing breakfast and the bartender Dennis went above and beyond and served us amazing appetizers and dinner. It was definitely worth the price and the atmosphere was very nice. This hotel has a very nice atrium style Italian medieval times look.
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Hotel and the staff are wonderful. There is a very visible lack of leadership at the hotel. From the time we arrived to the time we checked out , the tension between the staff and even customer’s and the manager, Sam, is very visible. We were greeted with a very rude reception by Sam at the desk as he backed up customers checking in while training what appeared to be a new employee. Instead of helping the backlog of people arriving, he did not assist the employees by rolling up his sleeves to help the employees with the backlog. If you’re selecting this hotel for the shuttle. Look elsewhere. Even with a reservation our shuttle from the airport was cancelled one day after the hotel was confirmed as a no refund. Reason cited was for vehicle maintenance, but it was in full service the next morning at 9 AM. We tried to get an early pickup from Universal Studios. Called 3 times with NO answer after 29 rings. Final result. We can pick you up on 90 minutes, so we took a Uber back only to see the pickup van parked in front of the hotel. Same thing happened with the Warner Brother trip the next day. Not the drivers fault. The hotel management just does not staff the shuttle hours appropriately for mid day trips. Hotel is wonderful as is the staff, just check to see who the manager is before booking.
伯班克一家价格合理、干净宽敞的酒店。靠近工作室,步行即可到达几家餐厅。酒店内设有一间小酒吧和一间餐厅。停车位充足,您可以使用Safari和隔壁的泳池。我强烈推荐这家酒店。
The Best Upscale Hotel in Burbank. The coast burbank is a phenomenal exceptionally clean four star Hotel. The shuttle service that is complementary to and from Warner Bros and Universal Studios and Burbank Airport was amazing. It saved us a lot of cost Ubering within the area. Additionally, the rooms are phenomenally large with amazing upscale showers with rainfall and luxury amenities. This is truly like a five star hotel, but for an affordable price the STAFF you are amazing and well taken care of. kudos to the management team. Also the restaurant all those bistro had amazing breakfast and the bartender Dennis went above and beyond and served us amazing appetizers and dinner. It was definitely worth the price and the atmosphere was very nice. This hotel has a very nice atrium style Italian medieval times look.
Hotel and the staff are wonderful. There is a very visible lack of leadership at the hotel. From the time we arrived to the time we checked out , the tension between the staff and even customer’s and the manager, Sam, is very visible. We were greeted with a very rude reception by Sam at the desk as he backed up customers checking in while training what appeared to be a new employee. Instead of helping the backlog of people arriving, he did not assist the employees by rolling up his sleeves to help the employees with the backlog. If you’re selecting this hotel for the shuttle. Look elsewhere. Even with a reservation our shuttle from the airport was cancelled one day after the hotel was confirmed as a no refund. Reason cited was for vehicle maintenance, but it was in full service the next morning at 9 AM. We tried to get an early pickup from Universal Studios. Called 3 times with NO answer after 29 rings. Final result. We can pick you up on 90 minutes, so we took a Uber back only to see the pickup van parked in front of the hotel. Same thing happened with the Warner Brother trip the next day. Not the drivers fault. The hotel management just does not staff the shuttle hours appropriately for mid day trips. Hotel is wonderful as is the staff, just check to see who the manager is before booking.