My wife, her two sisters and a niece were traveling to Montana. Their trip was interrupted by bad weather. I made a reservation at the OYO hotel in Holly Springs, Mississippi for them. When they arrived, they were informed that there were no rooms available. The clerk had no explanation why I was rented a room at all and that I was due a refund. (Perhaps because OYO’s reservation center is in New York, and there is poor communication with them and their properties.) Worst of all, my family was told they could not stay and was send out into possibly the worst ice and snow storms in US history. Their accommodations for the night was the cab of a U-haul truck. If it weren’t for a Good Samaritan they could frozen to death. DO NOT STAY AT a OYO property!! They are not to be relied upon.
3.0分
家庭亲子
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The actual place is in very rough shape and you definitely want to lock your door at night (although there’s no deadbolt) hot water didn’t work and outlet was not covered BUT the manager Raj is very welcoming and makes it bearable. If you’re not looking for luxury this place does have a bed for you and conversation to be had in Raj’s little garden. Don’t expect a lot from the place but if you need a friend for the night Raj will be there for you.
3.0分
商务出差
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You get what you pay for
I knew what I was getting into when staying in this town. Holly Springs, MS has had a rough go of you know the history. This was a hotel we could afford on the trip and I wasn’t overall surprised. The hotel attendant/manager wasn’t on site when we arrived. The office was locked and it had a number to call but that phone was apparently handed off to another guest who then had to call the manager to come in. The room wasn’t ready at all when we arrived after 7pm, so we went to dinner. We came back and the room door was left open, not closed or locked even though we had the key. Once inside, yes…it needs a full renovation. But, it just doesn’t seem to be economically feasible for them. Probably won’t stay there again.
1.0分
朋友出游
Cheap motel but poor condition, inconvenient location, low occupancy with only a few cars behind making it look like a deserted building.
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酒店回复: Hi Guangyan,Thank you for sharing your feedback. We’re sorry to hear that your experience at OYO Hotel Holly Springs MS did not meet your expectations. We understand your concerns about the condition and location and are continuously working on improvements to enhance our guests’ experience. We appreciate your honesty and hope to have the chance to serve you better in the future.Best regards,RosyThe OYO Hotel Holly Springs Team
1.0分
商务出差
This place is Garbage nasty unhealthy and uncleaniness
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酒店回复: Hi Lucretia,We’re very sorry to hear about your experience. Guest cleanliness and comfort are top priorities for us. Please contact our management team directly so we can address your concerns.Best regards,RosyOYO Hotel Holly Springs MS Team
4.0分
商务出差
Its an affordable nights rest. Bed was clean and comfortable
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酒店回复: Dear Steven,Thank you for sharing your feedback. We’re glad you found your stay comfortable and the bed clean. We hope to welcome you back to OYO Hotel Holly Springs MS for another great experience.Warm regards,LisaOYO Hotel Holly Springs MS
5.0分
其他
Everything was great, people also
1.0分
其他
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I got my key to the room. He said wait I will get you a towel to take to your room? Check-in area 10 x 12 was cluttered with junk, dirty and had 3 can of Vienna sausages for sell. Junk may of been bartered for stay. 4 cars at a 44 room motel away from other businesses. 3 parked in front of my room, 2 of them being worked on by a group of young men, very dim lighting needed flashlight or headlights to find room. Drove off hoping they would finish and leave. After 15 minutes I thought no way I can rest in this dive found the attendant up by the road and gave him the key back. Listed as pet friendly on internet but dog charge is $50. 2 people was 68(34 each plus taxes and fees. Never made it in the room. No security on premise. SeveralPeople hanging out around the motel. The exit to motel was hidden trash road. Appropriate to me.
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酒店回复: We are sorry for the inconvenience, Michael! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Eva
1.0分
其他
Terrible stay!
Dirty floor, bathroom, toilet....loud air-conditioner....couldn't sleep.... smell was terrible.... supposed to be non-smoking room
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酒店回复: We are sorry for the inconvenience caused to you, Merlita! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Eva
1.0分
其他
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OYO Holly Springs GA
Front door no deadbolt. Chairs torn. Bathroom stains all over. Parking lot torn up and trash everywhere. Front office looked like a storeroom with a freezer in in it and a screen door bolt lock on the office front door. A/C held together with electrical tape. Form will not let me upload photos.
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酒店回复: Sincere apologies, Ronald! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Eva
My wife, her two sisters and a niece were traveling to Montana. Their trip was interrupted by bad weather. I made a reservation at the OYO hotel in Holly Springs, Mississippi for them. When they arrived, they were informed that there were no rooms available. The clerk had no explanation why I was rented a room at all and that I was due a refund. (Perhaps because OYO’s reservation center is in New York, and there is poor communication with them and their properties.) Worst of all, my family was told they could not stay and was send out into possibly the worst ice and snow storms in US history. Their accommodations for the night was the cab of a U-haul truck. If it weren’t for a Good Samaritan they could frozen to death. DO NOT STAY AT a OYO property!! They are not to be relied upon.
The actual place is in very rough shape and you definitely want to lock your door at night (although there’s no deadbolt) hot water didn’t work and outlet was not covered BUT the manager Raj is very welcoming and makes it bearable. If you’re not looking for luxury this place does have a bed for you and conversation to be had in Raj’s little garden. Don’t expect a lot from the place but if you need a friend for the night Raj will be there for you.
You get what you pay for
I knew what I was getting into when staying in this town. Holly Springs, MS has had a rough go of you know the history. This was a hotel we could afford on the trip and I wasn’t overall surprised. The hotel attendant/manager wasn’t on site when we arrived. The office was locked and it had a number to call but that phone was apparently handed off to another guest who then had to call the manager to come in. The room wasn’t ready at all when we arrived after 7pm, so we went to dinner. We came back and the room door was left open, not closed or locked even though we had the key. Once inside, yes…it needs a full renovation. But, it just doesn’t seem to be economically feasible for them. Probably won’t stay there again.
Cheap motel but poor condition, inconvenient location, low occupancy with only a few cars behind making it look like a deserted building.
This place is Garbage nasty unhealthy and uncleaniness
Its an affordable nights rest. Bed was clean and comfortable
Everything was great, people also
I got my key to the room. He said wait I will get you a towel to take to your room? Check-in area 10 x 12 was cluttered with junk, dirty and had 3 can of Vienna sausages for sell. Junk may of been bartered for stay. 4 cars at a 44 room motel away from other businesses. 3 parked in front of my room, 2 of them being worked on by a group of young men, very dim lighting needed flashlight or headlights to find room. Drove off hoping they would finish and leave. After 15 minutes I thought no way I can rest in this dive found the attendant up by the road and gave him the key back. Listed as pet friendly on internet but dog charge is $50. 2 people was 68(34 each plus taxes and fees. Never made it in the room. No security on premise. SeveralPeople hanging out around the motel. The exit to motel was hidden trash road. Appropriate to me.
Terrible stay!
Dirty floor, bathroom, toilet....loud air-conditioner....couldn't sleep.... smell was terrible.... supposed to be non-smoking room
OYO Holly Springs GA
Front door no deadbolt. Chairs torn. Bathroom stains all over. Parking lot torn up and trash everywhere. Front office looked like a storeroom with a freezer in in it and a screen door bolt lock on the office front door. A/C held together with electrical tape. Form will not let me upload photos.