我住在弗吉尼亚州坦普尔顿的 OYO 旅行者酒店 (Travelers Inn by OYO)，体验糟透了。酒店与官方照片完全不同。抵达后，停车场停满了破损和废弃的汽车。前台服务员赤脚迎接我们，房间里弥漫着浓重的霉味（来自空气清新球），积满灰尘，还有明显的蟑螂。他递给我们钥匙时，给了我们一个房间号，但却把我们带到了另一个房间。我们尝试用房卡上的号码开门，却意外地进入了别人的房间。令我们惊讶的是，同一把钥匙也打开了服务员提到的那间房间，这构成了严重的安全漏洞。
酒店回复: Hi, Laurie! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara
1.0分
其他
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翻译提供方：Google
有动物的房间
1.0分
家庭亲子
原文
翻译提供方：Google
恶心
令人作呕的气味充满了在墙上行走的昆虫和蟑螂
5.0分
其他
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The place had a warm and comfortable vibe. Housekeeping kept the room spotless and organized. The staff was supportive and easy to talk to. It turned out to be a very good stay.
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酒店回复: Dear Guest,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the warm and comfortable vibe of our place and appreciated the spotless and organized room maintained by our housekeeping team. It's wonderful to know that our staff was supportive and easy to talk to, contributing to a very good stay for you.We value your feedback and look forward to welcoming you back for an even better experience in the future.Warm regards,Team OYO
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It was terrible stains on the sheets roaches and spiders every where I tried to get a refund they wouldn’t let me I tried through the app I don’t know what happen with your customer services but it’s was a terrible experience I was forced to sleep in a room with roaches spider and bed bugs I also have pictures of everything I do not recommend nobody goes there it is terrible
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酒店回复: Dear Guest,Thank you for bringing this to our attention. We are truly sorry to hear about your experience and the issues you faced during your stay. Your comfort and satisfaction are our top priorities, and we are committed to resolving this matter promptly.Please reach out to our dedicated customer service team at [specific contact method] for immediate assistance. We are actively working with the property management to address the cleanliness and pest issues you encountered. Your feedback is invaluable in helping us improve our services.We would like to follow up with you to ensure your concerns are fully resolved. Please feel free to contact us directly at [direct line for further communication].Thank you for your patience and understanding.Sincerely, Team OYO
5.0分
其他
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The property had a refreshing feel with clean décor. The room provided a relaxing environment. Staff behavior was consistently polite. It was a satisfying stay overall.
5.0分
其他
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Good arrangement and cleanliness made the stay comfortable. The room had enough space and proper lighting. Staff remained attentive. A highly positive experience.
5.0分
其他
A neatly kept hotel with a peaceful environment. The room was inviting and perfectly arranged. Staff behavior was very polite. Loved the stay.
5.0分
其他
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Pleasant surroundings outside the hotel created a calm start. The room appeared tidy and well-prepared. Lighting gave the space a warm and inviting feel. Staff handled everything with care and professionalism.
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酒店回复: Hi Henery,Thank you for your wonderful review! We’re glad you enjoyed the pleasant surroundings, tidy room, and professional service at Travelers Inn By OYO, Templeton VA. We look forward to welcoming you back soon!Best regards,RosyTravelers Inn By OYO, Templeton VA Team
当然，以下是您在酒店发现的简要信息，字数限制在 1500 字左右：
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我住在弗吉尼亚州坦普尔顿的 OYO 旅行者酒店 (Travelers Inn by OYO)，体验糟透了。酒店与官方照片完全不同。抵达后，停车场停满了破损和废弃的汽车。前台服务员赤脚迎接我们，房间里弥漫着浓重的霉味（来自空气清新球），积满灰尘，还有明显的蟑螂。他递给我们钥匙时，给了我们一个房间号，但却把我们带到了另一个房间。我们尝试用房卡上的号码开门，却意外地进入了别人的房间。令我们惊讶的是，同一把钥匙也打开了服务员提到的那间房间，这构成了严重的安全漏洞。
房间是无烟房，但里面却弥漫着浓重的香烟味。床单垂到地上，地板上到处都是污渍和灰尘，浴室的清洁程度令人无法接受。我们甚至没在房间里待两分钟。我们拍了照片作为证据，然后立即退了钥匙。与网上宣传的相比，这次体验完全不安全、不卫生，而且具有误导性。
这个地方很可怕！肮脏、不干净、有问题的顾客以及网站上的照片根本不代表现实！避开了！！！！
有动物的房间
恶心
令人作呕的气味充满了在墙上行走的昆虫和蟑螂
The place had a warm and comfortable vibe. Housekeeping kept the room spotless and organized. The staff was supportive and easy to talk to. It turned out to be a very good stay.
It was terrible stains on the sheets roaches and spiders every where I tried to get a refund they wouldn’t let me I tried through the app I don’t know what happen with your customer services but it’s was a terrible experience I was forced to sleep in a room with roaches spider and bed bugs I also have pictures of everything I do not recommend nobody goes there it is terrible
The property had a refreshing feel with clean décor. The room provided a relaxing environment. Staff behavior was consistently polite. It was a satisfying stay overall.
Good arrangement and cleanliness made the stay comfortable. The room had enough space and proper lighting. Staff remained attentive. A highly positive experience.
A neatly kept hotel with a peaceful environment. The room was inviting and perfectly arranged. Staff behavior was very polite. Loved the stay.
Pleasant surroundings outside the hotel created a calm start. The room appeared tidy and well-prepared. Lighting gave the space a warm and inviting feel. Staff handled everything with care and professionalism.