我住在弗吉尼亚州坦普尔顿的 OYO 旅行者酒店 (Travelers Inn by OYO)，体验糟透了。酒店与官方照片完全不同。抵达后，停车场停满了破损和废弃的汽车。前台服务员赤脚迎接我们，房间里弥漫着浓重的霉味（来自空气清新球），积满灰尘，还有明显的蟑螂。他递给我们钥匙时，给了我们一个房间号，但却把我们带到了另一个房间。我们尝试用房卡上的号码开门，却意外地进入了别人的房间。令我们惊讶的是，同一把钥匙也打开了服务员提到的那间房间，这构成了严重的安全漏洞。
酒店回复: Hi, Laurie! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara
1.0分
家庭亲子
原文
翻译提供方：Google
恶心
令人作呕的气味充满了在墙上行走的昆虫和蟑螂
5.0分
商务出差
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My stay was absolutely delightful. From the check-in till check-out, everything was handled smoothly. The hotel provides a mix of comfort, cleanliness, and hospitality that makes you want to come back. I’ll definitely choose this property again on my next trip.
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酒店回复: Dear Guest,Thank you for sharing your delightful experience with us! We are thrilled to hear that you enjoyed a smooth check-in and check-out process, as well as the comfort, cleanliness, and hospitality provided by our team. Your intention to return on your next trip is the highest compliment we could receive. We look forward to welcoming you back soon!Warm regards, Team OYO
5.0分
其他
Great view , humble staff, cleaning facilities also the staff full of halping Nature and great experience.
1.0分
其他
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This place looks like it should be condemned
Construction on rooms broken cars and motorcycles in parking lot
Nasty smell from front desk area
And when we went to the room it wasn't cleaned or ready to be rented and there were hundreds of cockroaches on the floors, walls,beds both alive and dead the place is utterly disgusting. As soon as we saw the condition we returned the key and stated we could not stay in such a place they said they understood and that my money would be refunded im still waiting for my refund terrible place dont book it stay away!!!!!
5.0分
其他
Cozy ambiance, spotless rooms, scenic views, friendly staff, and thoughtful touches made the stay feel truly special.
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酒店回复: Dear Guest,Thank you for your review of Travelers Inn By OYO, Templeton VA. We’re delighted to hear that you enjoyed the cozy ambiance, scenic views, and friendly staff. We hope to welcome you back soon!Warm regards,EvaTravelers Inn By OYO, Templeton VA
5.0分
朋友出游
The property was great for the price. The staff was very helpful and cooperative. Had a good stay - will visit again!
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酒店回复: Dear Lucas,Thank you for sharing your feedback regarding Travelers Inn By OYO, Templeton VA. We’re pleased you had a satisfactory stay and appreciate your comments about the in-room telephone and breakfast. Your feedback helps us improve our guest experience.Warm regards,LisaTravelers Inn By OYO, Templeton VA
1.0分
其他
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I booked this property through *******. Planning to arrive at facility late evening. I sent email regarding stay and that I would be a late check in. They responded and assured me my room would be waiting for me. Only to arrive on check in date to find out they have been closed for renovations for the last 5 months! They would not agree to refund my money and ******* would not refund either. Very disappointed- I will not be back
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酒店回复: Dear Toni,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you experienced. We understand how upsetting it must have been to arrive and find the property closed, especially after receiving prior confirmation.Travelers Inn by OYO has been undergoing renovations, and we regret that this information was not clearly communicated through all channels. We are currently working closely with our partners, including *******, to ensure situations like this do not occur in the future.We truly value your feedback, and we’re sorry we didn’t meet your expectations. Should you consider giving us another chance in the future, we hope to welcome you back to an improved experience.Sincerely,DewiTravelers Inn by OYO – Templeton, VA
5.0分
商务出差
Good experience at the property well maintained everything and well behaved staff.
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酒店回复: Dear Bryan,Thank you for your review! We’re happy you enjoyed the property and appreciated our staff. We look forward to your next visit.Best regards,EvaTravelers Inn By OYO, Templeton VA
当然，以下是您在酒店发现的简要信息，字数限制在 1500 字左右：
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我住在弗吉尼亚州坦普尔顿的 OYO 旅行者酒店 (Travelers Inn by OYO)，体验糟透了。酒店与官方照片完全不同。抵达后，停车场停满了破损和废弃的汽车。前台服务员赤脚迎接我们，房间里弥漫着浓重的霉味（来自空气清新球），积满灰尘，还有明显的蟑螂。他递给我们钥匙时，给了我们一个房间号，但却把我们带到了另一个房间。我们尝试用房卡上的号码开门，却意外地进入了别人的房间。令我们惊讶的是，同一把钥匙也打开了服务员提到的那间房间，这构成了严重的安全漏洞。
房间是无烟房，但里面却弥漫着浓重的香烟味。床单垂到地上，地板上到处都是污渍和灰尘，浴室的清洁程度令人无法接受。我们甚至没在房间里待两分钟。我们拍了照片作为证据，然后立即退了钥匙。与网上宣传的相比，这次体验完全不安全、不卫生，而且具有误导性。
这个地方很可怕！肮脏、不干净、有问题的顾客以及网站上的照片根本不代表现实！避开了！！！！
恶心
令人作呕的气味充满了在墙上行走的昆虫和蟑螂
My stay was absolutely delightful. From the check-in till check-out, everything was handled smoothly. The hotel provides a mix of comfort, cleanliness, and hospitality that makes you want to come back. I’ll definitely choose this property again on my next trip.
Great view , humble staff, cleaning facilities also the staff full of halping Nature and great experience.
This place looks like it should be condemned
Construction on rooms broken cars and motorcycles in parking lot
Nasty smell from front desk area
And when we went to the room it wasn't cleaned or ready to be rented and there were hundreds of cockroaches on the floors, walls,beds both alive and dead the place is utterly disgusting. As soon as we saw the condition we returned the key and stated we could not stay in such a place they said they understood and that my money would be refunded im still waiting for my refund terrible place dont book it stay away!!!!!
Cozy ambiance, spotless rooms, scenic views, friendly staff, and thoughtful touches made the stay feel truly special.
The property was great for the price. The staff was very helpful and cooperative. Had a good stay - will visit again!
I booked this property through *******. Planning to arrive at facility late evening. I sent email regarding stay and that I would be a late check in. They responded and assured me my room would be waiting for me. Only to arrive on check in date to find out they have been closed for renovations for the last 5 months! They would not agree to refund my money and ******* would not refund either. Very disappointed- I will not be back
Good experience at the property well maintained everything and well behaved staff.