The staff were friendly and welcoming. The breakfast was great! The rooms and facilities were clean. The pool area was warm and pleasant when exiting the pool! I will stay there again!!
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酒店回复: Thank you so much for your feedback. We can't wait for you to visit us again.
4.0分
其他
We enjoyed our night stay. Room was nice and beds comfortable. Breakfast buffet and good. Staff very helpful. Would stay there again.
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酒店回复: Thank you so much for your feedback. We can't wait for you to visit us again.
3.0分
其他
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Overall it served its purpose to allow us some sleep on our big road trip. Room was decent except the bathroom was pretty dirty. Hairs all over and eyes of things hadn’t been touched. A lot of stains of stuff. Front desk was super friendly and helpful. Need a little extra help in the housekeeping department.
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酒店回复: Thank you for your feedback. We are sorry you were not satisfied with your stay. Hopefully you will come back and let us show you why we are the best of the best. Have a blessed rest of your week.
4.0分
其他
The pool was closed for repairs. Tracy helped us find another hotel with a pool and very clean rooms.
Thank you, Tracy!
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酒店回复: Thank you for the feedback. Sorry for the inconvenience of the pool being down, but I'm glad my front desk staff was able to accommodate you as much as possible. The pool is back working and we hope you come back to see us again.
5.0分
其他
The room was cleaned well and staff was very friendly. The breakfast preparation was excellent. It was a winner for us while in town for a wedding.
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酒店回复: Thank you so much for the feedback. Hope to host you again soon. Have a blessed rest of your weekend!
3.0分
其他
Had to be reassigned rooms due to security issue (door open). Issues with room/bathroom being dirty.
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酒店回复: So sorry for the inconvenience you had staying, but I'm glad we were able to move you rooms for the rest of your stay. Hope you come back to visit soon. Have a great rest of your weekend
5.0分
情侣出游
The property was very clean, the breakfast was excellent but most of all, the staff was very friendly and concerned for our comfort.
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酒店回复: Thank you so much for your feedback and we hope to host you again. Have a blessed rest of your week.
3.0分
商务出差
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Breakfast wasn't until 7:30, which eliminates that as an option for many travelers. The walls/floors must not be insulated b/c you can hear everything at all hours. I thought the room above was having a party but nope, was just walking around the room sounding like the T-rex intro scene from Jurassic Park.
The business center, apparently, doesn't utilize sessions and instead has multipe user(s) saved information instead of clearing information after every use. Decided to not use it.
How in the world are there no coffee makers in room?
Would be fine for most. Not ideal for a routine traveler that wants simple things like 6-630 breakfast, coffee, etc.
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酒店回复: Thank you for your response. Breakfast is later on the weekends as a courtesy for our weekend travelers. Gives them time to sleep in a little, As far as the coffee pots in the room it is a new thing for IHG going green. We have 2 beautiful brand new bean to cup machines in our lobby 24 hours. Also we do keep a couple room machines behind the front desk to accommodate guests who have to have them in the room. Hopefully this cleared up some miscommunication. Have a wonderful rest of your week!! Thank you again for choosing Holiday Inn Express
3.0分
商务出差
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Mildew smell in hallway. Front desk employee kinda rude, acted like it was inconvenience to check me in, didnt say anything about when breakfast was or where elevator located.
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酒店回复: We do apologize for the inconvenience. Hopefully you will give another chance to host you. Have a great rest of your week.
5.0分
其他
Recommend
Clean hotel very comfortable beds. Excellent service from front desk to breakfast staff
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酒店回复: Thank you so much for your feedback. Have a great rest of your week and make sure to come back and see us!
The staff were friendly and welcoming. The breakfast was great! The rooms and facilities were clean. The pool area was warm and pleasant when exiting the pool! I will stay there again!!
We enjoyed our night stay. Room was nice and beds comfortable. Breakfast buffet and good. Staff very helpful. Would stay there again.
Overall it served its purpose to allow us some sleep on our big road trip. Room was decent except the bathroom was pretty dirty. Hairs all over and eyes of things hadn’t been touched. A lot of stains of stuff. Front desk was super friendly and helpful. Need a little extra help in the housekeeping department.
The pool was closed for repairs. Tracy helped us find another hotel with a pool and very clean rooms.
Thank you, Tracy!
The room was cleaned well and staff was very friendly. The breakfast preparation was excellent. It was a winner for us while in town for a wedding.
Had to be reassigned rooms due to security issue (door open). Issues with room/bathroom being dirty.
The property was very clean, the breakfast was excellent but most of all, the staff was very friendly and concerned for our comfort.
Breakfast wasn't until 7:30, which eliminates that as an option for many travelers. The walls/floors must not be insulated b/c you can hear everything at all hours. I thought the room above was having a party but nope, was just walking around the room sounding like the T-rex intro scene from Jurassic Park.
The business center, apparently, doesn't utilize sessions and instead has multipe user(s) saved information instead of clearing information after every use. Decided to not use it.
How in the world are there no coffee makers in room?
Would be fine for most. Not ideal for a routine traveler that wants simple things like 6-630 breakfast, coffee, etc.
Mildew smell in hallway. Front desk employee kinda rude, acted like it was inconvenience to check me in, didnt say anything about when breakfast was or where elevator located.
Recommend
Clean hotel very comfortable beds. Excellent service from front desk to breakfast staff