This Hotel was definitely TOP 3 for me in all of the hotels I have stayed at so far in life. The cleanliness, Location, Aura, & Vibe this place has to offer is indescribable. Definitely will be back SOON !
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酒店回复: Wow — thank you so much for the amazing feedback! We're truly honored to be in your top 3 and thrilled to hear that the cleanliness, location, and overall feel of the hotel stood out to you. Creating a memorable experience is what we strive for, and it means a lot to know we delivered. We can't wait to welcome you back soon!
5.0分
家庭亲子
Have stayed here a few times, always very clean & has a great pool area, the seating areas inside & outside are wonderful!
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酒店回复: Thanks so much for your kind words! We’re thrilled to hear you’ve enjoyed the cleanliness, pool, and seating areas on your visits. We look forward to welcoming you back again soon!
1.0分
其他
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NO PARKING DURING EVENTS
Event at hotel causing our family’s inability to park. Once we finally found a spot we had to be picked up and dropped off as we did not wish to park on the main road like everyone else. Also when we were checking out there was a car parked behind us not allowing us to leave. Very poorly managed event.
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酒店回复: Sorry that you didn't enjoy your stay and we are sorry that the event that was being held in the convention center was bigger than expected. Hopefully we get the chance to make it right for you on your next visit.
5.0分
其他
Very clean hotel, professional staff. Great location. Would definitely stay here again
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酒店回复: Thank you! We appreciate your business and look forward to seeing you in the near future.
1.0分
其他
Beds were terrible, new mattresses are needed, could not get a good nights sleep
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酒店回复: Thank you for doing the survey and we are looking to see if the bed needs to be changed. I am very sorry that it didn't work out for you.
1.0分
其他
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Worst Check-in Ever!
My room was booked and paid for online prior to check in. When I got there the reception had trouble booking my room. I waited around twenty minutes to check in. And the ended up downgraded the 1 bedroom suite I originally booked and paid for. I heard the reception talk under her breath and she could have easily upgraded me to a two bedroom suite but for whatever reason I was given a studio. Although I paid extra for a suite. This was the worst check on experience I have ever had.
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酒店回复: Good afternoon,I am sorry for the inconvenience that you encountered during your recent visit with us. Hopefully you can come back to receive a better experience in the near future.
5.0分
其他
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Family Friendly Extended Stay
A very family-friendly stay that was cozy and comfortable. I have a set of twins and our check-in and check-out was quick and efficient. The hotel had high chairs and a pack and play available. Some of our raves include daily buffet breakfast, dual thermostats in the suite, and the location of the hotel! We were near some really good restaurants.
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酒店回复: Thank you for taking the time to do the survey. We appreciate your business and look forward to seeing you in the near future. Happy New Years!
5.0分
其他
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Great Overall Hotel
Great hotel and very friendly staff. Rooms are spacious. Breakfast options are excellent. Have stayed here a couple of times and will continue to when we come to the area.
酒店回复: Thank you for your feedback and we hope you visit us again soon.
4.0分
其他
Upgrade the appliances
The tv in the room didn’t work for live tv there was annoying noises coming from the fridge.
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酒店回复: I'm sorry about your recent stay with us, I hope you will visit us again soon for us to make your stay better the next time.
5.0分
其他
The best!
Amazing hotel and service!! Don’t hesitate to stay here. Gladly would stay again!
酒店回复: Thank you for your feedback and we hope you visit us again soon.
5 STARS ACROSS THE BOARD
This Hotel was definitely TOP 3 for me in all of the hotels I have stayed at so far in life. The cleanliness, Location, Aura, & Vibe this place has to offer is indescribable. Definitely will be back SOON !
Have stayed here a few times, always very clean & has a great pool area, the seating areas inside & outside are wonderful!
NO PARKING DURING EVENTS
Event at hotel causing our family’s inability to park. Once we finally found a spot we had to be picked up and dropped off as we did not wish to park on the main road like everyone else. Also when we were checking out there was a car parked behind us not allowing us to leave. Very poorly managed event.
Very clean hotel, professional staff. Great location. Would definitely stay here again
Beds were terrible, new mattresses are needed, could not get a good nights sleep
Worst Check-in Ever!
My room was booked and paid for online prior to check in. When I got there the reception had trouble booking my room. I waited around twenty minutes to check in. And the ended up downgraded the 1 bedroom suite I originally booked and paid for. I heard the reception talk under her breath and she could have easily upgraded me to a two bedroom suite but for whatever reason I was given a studio. Although I paid extra for a suite. This was the worst check on experience I have ever had.
Family Friendly Extended Stay
A very family-friendly stay that was cozy and comfortable. I have a set of twins and our check-in and check-out was quick and efficient. The hotel had high chairs and a pack and play available. Some of our raves include daily buffet breakfast, dual thermostats in the suite, and the location of the hotel! We were near some really good restaurants.
Great Overall Hotel
Great hotel and very friendly staff. Rooms are spacious. Breakfast options are excellent. Have stayed here a couple of times and will continue to when we come to the area.
Upgrade the appliances
The tv in the room didn’t work for live tv there was annoying noises coming from the fridge.
The best!
Amazing hotel and service!! Don’t hesitate to stay here. Gladly would stay again!