酒店回复: Dear Guest,Thank you so much for your wonderful review and for staying with us during your trip in Milan. We are absolutely delighted to hear that you enjoyed our prime location next to the Cathedral and found the surrounding scenery so breathtaking. Being in the heart of the city, with easy access to renowned restaurants, luxury boutiques, and unique concept stores, truly makes the experience unforgettable, especially during exciting times like Fashion Week and the Winter Olympics.It’s also fantastic to know that you appreciated our facilities, innovative design, and the level of service provided by our team. We truly appreciate your recommendation and look forward to welcoming you back for another exceptional visit in the near future!Warmest regardsSara Guest Relation Room Mate Giulia

酒店回复: Dear Kame123, Thank you very much for taking the time to share your experience with us.We’re delighted to hear that you enjoyed our central location, just steps away from the beautiful Milan Cathedral, and that you found it convenient for shopping and exploring the city. Being in the heart of Milan is something many of our guests truly appreciate, and we’re glad it made your stay even more enjoyable. We’re also pleased that you found the room spacious and the bed comfortable. We have shared your comments with our management as we wish to provide a wonderful service and are sure this is what you would experience if you gave us just another chance on your next visit to Milan.Kind regards,SaraGuest Relation Room Mate Giulia

酒店回复: Dear Guest, Thank you for choosing us during your stay in Milan, we sincerely appreciate your review on Ctrip rating us the top score which makes us smile and feel confident that our path is the one to follow and pursuit the excellence. We are also glad to read you did like the location as Room Mate Giulia is strategically located in the heart of Milan for its art and historical attractions and shopping district, few steps away from the “Quadrilatero della Moda”. Looking forward to welcome you soon again to your home in Milan we send our kindest regards. Un grande abbraccio da Giulia,Sara Guest Relation Room Mate Giulia

酒店回复: 尊敬的宾客： 非常感谢您对我们的好评。 我们非常荣幸地欢迎您入住本酒店，并且很高兴得知您在我们酒店度过了愉快的时光。 我们希望很快再次欢迎您来到米兰，并欢迎您入住世界各地的其他Room Mate酒店。 此致，祝您拥有美好的一天！ Claudia Orefice 酒店总监 Room Mate Giulia

酒店回复: Dear Calil,How pleasing was to read your review, it made our day and makes us strive to continue delivery high quality of service and passion!We are also glad to read you did like the location as Room Mate Giulia is strategically located in the heart of Milan for its art and historical attractions and shopping district, few steps away from the “Quadrilatero della Moda”. We hope Room Mate Giulia will be your home away from home in Milan and you will give us the pleasure to welcome you back again.Best Regards from all of us,SaraGuest Relation Room Mate Giulia

酒店回复: 尊敬的客人： 很高兴看到您的评价，这让我们感到很开心，也激励我们继续努力提供高品质的服务和热情的服务！ 我们希望Room Mate Giulia能成为您在米兰的家外之家，也希望您能再次光临。 我们全体同仁向您致以最诚挚的问候 Andrea

酒店回复: Dear Guest,Thank you so much for taking the time to share your thoughtful and detailed review. We're delighted to hear that you enjoyed your stay with us and appreciated the unique charm of our renovated historic building, as well as our prime location in the heart of Milan.Your kind words about the design and atmosphere of the hotel truly mean a lot to our team. We always strive to create a welcoming and refined environment for our guests, and it’s rewarding to know that this came through during your visit.We're especially grateful for your recognition of our staff’s efforts — particularly the lobby team member who returned your husband's backpack. It’s heartwarming to hear how this small act made a big impact. Rest assured, we’ve shared your compliments with him and the entire team. Moments like these are what hospitality is all about.We understand that luxury comes in different forms, and while we may not offer the expansive space of larger hotels, we’re proud to provide personal service and thoughtful touches.warm regardsAndrea Antonelli

酒店回复: Dear Guest,Thank you for choosing us during your stay in Milan, we sincerely appreciate your review rating us the top score which makes us smile and feel confident that our path is the one to follow and pursuit the excellence.Looking forward to welcome you soon again to your home in Milan we send our kindest regards. Un grande abbraccio da Giulia,Claudia OreficeHotel DirectorRoom Mate Giulia

酒店回复: Dear Yuyushujianwu,Thank you for sharing your feedback about your recent stay at Room Mate Giulia. I am pleased to read that you had a great stay with us and that you liked our rooms, leisure facilities and our breakfast. We will be happy to share your reveiw and your nice words of appreciation with Alessandro who assisted you in Chinese!We appreciate your review rating us on the top score and we look forward to having the pleasure to serve you again in the not-too-distant future.Kind regards,Claudia OreficeHotel DirectorRoom Mate Giulia

酒店回复: 尊敬的宾客： 感谢您在米兰期间选择我们，我们衷心感谢您在携程上给予我们最高评分的评价，这让我们感到欣慰，也让我们更加坚信我们将继续追求卓越。 我们已将您的赞美转达给Andrea，她非常高兴收到您的赞赏，我们非常感谢您的提及！ 期待很快再次欢迎您来到您在米兰的家，并向您致以最诚挚的问候。 Giulia，致以最诚挚的问候！ Sara 宾客关系 室友 Giulia