Nice and clean rooms! Great location near a lot of things in Fishers such as IKEA, Fishers Event Center, and places to eat.
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酒店回复: Thank you so much for your perfect rating! We’re delighted you enjoyed the clean rooms and our convenient location near IKEA, the Fishers Event Center, and plenty of dining options. We truly appreciate your kind words and look forward to welcoming you back for another great stay.
2.0分
其他
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Area around property was very nice, no worries about safety. Breakfast was disappointing considering we read plenty of reviews stating how good it was. Food was not cold and the eggs had a hair in it. We stayed Saturday to Wednesday and our room was cleaned and fresh towels were only brought once. Shower drained slow and by the end of our stay we were standing in water when we showered.
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酒店回复: Thank you for your feedback. We’re sorry for the issues you experienced with breakfast, housekeeping, and the shower. Your comments will help us improve, and we hope to provide a better stay next time.
5.0分
其他
Breakfast was delicious and high quality food but was not served hot was just room temp.
Needed pastries as well, none available .
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酒店回复: Thank you for your perfect rating! We’re glad you enjoyed the breakfast and appreciate your feedback on improvements.
1.0分
其他
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Usually have no issues at this hotel but this was one of the worst stays I have experienced. Arrived late at night and made us wait 40mins in the lobby for our room
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酒店回复: Thank you for your feedback. We sincerely apologize for the 40-minute wait at check-in especially after a late arrival. This is not the experience we aim to provide, and we’re addressing the issue with our team to prevent it from happening again.We appreciate your past loyalty and hope to have the chance to provide a much better stay in the future.
5.0分
其他
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One of the nicest hotels I have stayed in. The room was very quiet even though there were alot of families and kids. The climate control was very comfortable and quiet. Breakfast was great. Good coffee and tea. Really nice bar and restaurant. Went to the brewery right next door and ate there and it was very good. Staying here on the way back, and looking forward to it
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酒店回复: Thank you so much for your wonderful review! We’re thrilled you enjoyed your stay from the quiet, comfortable room and breakfast to our bar and convenient location near the brewery. We can’t wait to welcome you back on your return trip!
5.0分
家庭亲子
Great area! Breakfast needs work, especially being an additional cost… but overall, great stay!
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酒店回复: Thank you for your perfect rating and kind words about your stay! We’re glad you enjoyed the area and overall experience. We appreciate your feedback about breakfast and will share it with our team as we look to make improvements. We hope to welcome you back again soon!
5.0分
其他
Quick overnight. Very clean, very quiet and great beds.
Hope to return to stay longer next time!
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酒店回复: Thank you so much for your wonderful review! We’re glad you enjoyed a quiet and comfortable stay with us. We look forward to welcoming you back for a longer visit next time!
5.0分
情侣出游
Very clean, modern hotel with great location. Very comfortable beds.
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酒店回复: Thank you so much for your perfect rating! We’re thrilled you enjoyed our clean, modern hotel, convenient location, and comfortable beds. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay.
3.0分
家庭亲子
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We had a good nights rest. We got in late and the lobby was full of people with hardly room to walk and found it hard to talk. In the morning, the breakfast was good especially the fresh fruit. The food selection was better than most hotel chains but the quality was good and not exceptional. My wife wondered if there were bugs in her bed maybe a flea or something else because she experienced a few bites on her arm and legs. We had a one night stay and the staff people were helpful getting into our room but at first the staff couldn't find our reservation we made through *******.
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酒店回复: Thank you for your feedback. We’re glad you had a good night’s rest and enjoyed our breakfast. We sincerely apologize for the lobby crowd, reservation issues, and any discomfort you experienced. We take this seriously and will address it with our team. We hope to have the chance to provide a flawless stay in the future.
3.0分
其他
Staff was friendly until the morning of checkout. Lady upfront was a bit rude.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you found most of our team friendly, but we’re truly sorry for the experience you had at checkout. That’s not the level of service we strive to provide. We’ll address this with our team to ensure every guest is treated with warmth and professionalism from arrival to departure. We appreciate your comments and hope you’ll consider giving us another opportunity to provide a better experience.
Nice and clean rooms! Great location near a lot of things in Fishers such as IKEA, Fishers Event Center, and places to eat.
Area around property was very nice, no worries about safety. Breakfast was disappointing considering we read plenty of reviews stating how good it was. Food was not cold and the eggs had a hair in it. We stayed Saturday to Wednesday and our room was cleaned and fresh towels were only brought once. Shower drained slow and by the end of our stay we were standing in water when we showered.
Breakfast was delicious and high quality food but was not served hot was just room temp.
Needed pastries as well, none available .
Usually have no issues at this hotel but this was one of the worst stays I have experienced. Arrived late at night and made us wait 40mins in the lobby for our room
One of the nicest hotels I have stayed in. The room was very quiet even though there were alot of families and kids. The climate control was very comfortable and quiet. Breakfast was great. Good coffee and tea. Really nice bar and restaurant. Went to the brewery right next door and ate there and it was very good. Staying here on the way back, and looking forward to it
Great area! Breakfast needs work, especially being an additional cost… but overall, great stay!
Quick overnight. Very clean, very quiet and great beds.
Hope to return to stay longer next time!
Very clean, modern hotel with great location. Very comfortable beds.
We had a good nights rest. We got in late and the lobby was full of people with hardly room to walk and found it hard to talk. In the morning, the breakfast was good especially the fresh fruit. The food selection was better than most hotel chains but the quality was good and not exceptional. My wife wondered if there were bugs in her bed maybe a flea or something else because she experienced a few bites on her arm and legs. We had a one night stay and the staff people were helpful getting into our room but at first the staff couldn't find our reservation we made through *******.
Staff was friendly until the morning of checkout. Lady upfront was a bit rude.