酒店回复: Dear Guest, Thank you for taking the time to complete our guest satisfaction survey on trip.com and for your most recent stay at the Aurea Central Hotel Phnom Penh. We are glad that our facilities and services met your expectations and that you had an enjoyable stay with us. We will continue to strive to provide highly personalized service and create unique experience to exceed guest expectations in all aspects of the hotel experience. We look forward to welcoming and serving you again at the Aurea Central Hotel Phnom Penh.
I booked this for a friend visiting Phnom Penh. The location is quite good—near BKK, so it’s convenient to get anywhere. But the experience was terrible. I wanted to take a nap, only to touch some unidentified liquid on the bed. It absolutely disgusted me. There were even body hairs from the previous guest nearby. I have good reason to suspect the sheets weren’t changed at all. And these slippers—do I have two left feet or do you have two left eyes? Not to mention that ancient towel, which looked like it had been used countless times. I’d be afraid it would tear even if I used it to wipe. You should improve your service quality. Instead of having so many staff cleaning the elevator every day—just for show—why not do a better job with room hygiene? The front desk was also dismissive. There were clearly many vacant rooms, yet they insisted there were none and refused to let me switch. Isn’t that just asking for a bad review? I hope the owner does some soul-searching and asks whether this place is worth the price. There are so many hotels around—I honestly suggest choosing literally any other one over this.
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酒店回复: Dear Guest, Thank you for taking the time to complete our guest satisfaction survey on trip.com and for your most recent stay at the Aurea Central Hotel Phnom Penh. We are glad that our facilities and services met your expectations and that you had an enjoyable stay with us. We will continue to strive to provide highly personalized service and create unique experience to exceed guest expectations in all aspects of the hotel experience. We look forward to welcoming and serving you again at the Aurea Central Hotel Phnom Penh.
酒店回复: Dear Guest, Thank you for taking the time to complete our guest satisfaction survey on trip.com and for your most recent stay at the Aurea Central Hotel Phnom Penh. We are glad that our facilities and services met your expectations and that you had an enjoyable stay with us. We will continue to strive to provide highly personalized service and create unique experience to exceed guest expectations in all aspects of the hotel experience. We look forward to welcoming and serving you again at the Aurea Central Hotel Phnom Penh.
酒店回复: Dear Guest, Thank you for taking the time to complete our guest satisfaction survey on trip.com and for your most recent stay at the Aurea Central Hotel Phnom Penh. We are glad that our facilities and services met your expectations and that you had an enjoyable stay with us. We will continue to strive to provide highly personalized service and create unique experience to exceed guest expectations in all aspects of the hotel experience. We look forward to welcoming and serving you again at the Aurea Central Hotel Phnom Penh.
酒店回复: Dear Guest, Thank you for taking the time to complete our guest satisfaction survey on trip.com and for your most recent stay at the Aurea Central Hotel Phnom Penh. We are glad that our facilities and services met your expectations and that you had an enjoyable stay with us. We will continue to strive to provide highly personalized service and create unique experience to exceed guest expectations in all aspects of the hotel experience. We look forward to welcoming and serving you again at the Aurea Central Hotel Phnom Penh.
5.0分
高级特大床房
商务出差
交通方便，附近就是中央市场
惊喜是还有夜宵，很赞的酒店
早餐也不错，牛角包很棒👍
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酒店回复: Dear Guest, Thank you for taking the time to complete our guest satisfaction survey on trip.com and for your most recent stay at the Aurea Central Hotel Phnom Penh. We are glad that our facilities and services met your expectations and that you had an enjoyable stay with us. We will continue to strive to provide highly personalized service and create unique experience to exceed guest expectations in all aspects of the hotel experience. We look forward to welcoming and serving you again at the Aurea Central Hotel Phnom Penh.
3.7分
高级特大床房
朋友出游
来住好几次了，就是沟通很麻烦，手机上续房了还一直打电话📲因为听不懂
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酒店回复: Dear Guest, Thank you for taking the time to complete our guest satisfaction survey on trip.com and for your most recent stay at the Aurea Central Hotel Phnom Penh. We are glad that our facilities and services met your expectations and that you had an enjoyable stay with us. We will continue to strive to provide highly personalized service and create unique experience to exceed guest expectations in all aspects of the hotel experience. We look forward to welcoming and serving you again at the Aurea Central Hotel Phnom Penh.
酒店回复: Dear Guest, Thank you for taking the time to complete our guest satisfaction survey on trip.com and for your most recent stay at the Aurea Central Hotel Phnom Penh. We are glad that our facilities and services met your expectations and that you had an enjoyable stay with us. We will continue to strive to provide highly personalized service and create unique experience to exceed guest expectations in all aspects of the hotel experience. We look forward to welcoming and serving you again at the Aurea Central Hotel Phnom Penh.
酒店回复: Dear Guest, Thank you for taking the time to complete our guest satisfaction survey on trip.com and for your most recent stay at the Aurea Central Hotel Phnom Penh. We are glad that our facilities and services met your expectations and that you had an enjoyable stay with us. We will continue to strive to provide highly personalized service and create unique experience to exceed guest expectations in all aspects of the hotel experience. We look forward to welcoming and serving you again at the Aurea Central Hotel Phnom Penh.
这家酒店是我在柬埔寨这几天住到设施最新的酒店，前台也会中文，这个位置十分好，周围很多好吃的，包括中餐厅，免费洗衣机这个是最棒的，这几天天天洗衣服都是3.5USD
朋友来金边玩给他定的，位置挺不错的，在bkk旁边去哪里都近，但是体验实在是太差了，本来想睡个午觉，摸到一块不明液体，真的是给我恶心坏了，旁边还有位置人士的体毛，合理怀疑是根本没有换床单，然后这个拖鞋，我是长了两条左腿还是你们长了两只左眼，就不说这个不知道用了多少的陈年老毛巾了，拿来擦屁股我都怕他破。改改服务质量吧，与其每天那么多人搞擦电梯这种面子工程，把房间的内务做好一点不行吗，前台也是敷衍，明明那么多空房间，非要跟我说没房不给我换，这不是主动找我要差评吗。希望你们老板扪心自问一下对得起这个价格吗，附近那么多酒店，真的建议大家随便找一家都别住这一家。
I booked this for a friend visiting Phnom Penh. The location is quite good—near BKK, so it’s convenient to get anywhere. But the experience was terrible. I wanted to take a nap, only to touch some unidentified liquid on the bed. It absolutely disgusted me. There were even body hairs from the previous guest nearby. I have good reason to suspect the sheets weren’t changed at all. And these slippers—do I have two left feet or do you have two left eyes? Not to mention that ancient towel, which looked like it had been used countless times. I’d be afraid it would tear even if I used it to wipe. You should improve your service quality. Instead of having so many staff cleaning the elevator every day—just for show—why not do a better job with room hygiene? The front desk was also dismissive. There were clearly many vacant rooms, yet they insisted there were none and refused to let me switch. Isn’t that just asking for a bad review? I hope the owner does some soul-searching and asks whether this place is worth the price. There are so many hotels around—I honestly suggest choosing literally any other one over this.
办事的地方走路5分钟，所以就订在了这里。
挺中式的一个商务酒店，前台会说中文，餐点基本都是中餐，房间布置跟全季一样。有洗衣，有夜宵，大部分都是中国住客。
地理位置绝佳，步行到中央市场和加华大厦都只有5分钟，妥妥的市中心。
可惜，隔壁一栋楼在装修，所以电钻声音挺大。而且这个酒店靠街，交通噪音还是有一点的，睡眠浅的慎选。
设施：好。。……………………………………………………………………………………………………………………
卫生：好
环境：好
服务：好
酒店房间非常干净，设施也很棒。家具和床几乎都是全新的，这点让我非常满意。早餐和大多数酒店差不多，但面条很好吃。房间相对于空间来说很大，让我感到很满意。附近有夜市、中央市场和皇宫，乘坐嘟嘟车不到5分钟就能到。
酒店环境优雅，房间干净整洁，服务人员热情周到，早餐丰富多样，地理位置便利，出行非常方便，下次还会选择入住，值得推荐！
交通方便，附近就是中央市场
惊喜是还有夜宵，很赞的酒店
早餐也不错，牛角包很棒👍
来住好几次了，就是沟通很麻烦，手机上续房了还一直打电话📲因为听不懂
设施有点老旧了，镜前窗的框都剥离了，然后毛巾都已经发毛了，布草比较老旧，床单上有不干净的印渍，多块。然后避雷酒店旁边的兰州拉面非常贵，非常难吃。
优点是房间还蛮大的。
还可以，周转一下，就是位置好像不准，转了两圈才找到，景色不错，位置也还好，环境很干净，附近很多吃的，