酒店回复: Dear guest, I am sorry to hear about your disappointment. Could you kindly contact us so we can look into this further? Kind regards, James
5.0分
情侣出游
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Unexpectedly needed overnight accommodation near Ealing Common so plumped for the Hampton By Hilton. Couldn’t be more pleased. Easy to reach, Good value, big car park, warm welcome (thanks for the cookies) clean bijou room (a masterclass in fitting it all in), nicely busy, great breakfast served by warm and friendly team. This hotel is well run. Plain and simple. We would strongly recommend.
4.0分
其他
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Nice late minute booking , clean big room , nice area breakfast was good but not greatest selection of warm food no fried eggs , mushrooms etc . The tv was really big on the wall, bathroom was good with a decent shower. Shops and tube all very close by 2 minute walk .
5.0分
商务出差
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Cracking little place. Modern clean and tidy. Super friendly staff that just can’t help enough. Huge buffet breakfast offerings with something for everyone. Great location for access to london via tube, Uber or bus. Will be sure to use again.
1.0分
商务出差
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staff so arrogant and unpleasant. absolutely not helpful. very expensive stay £200 for the Night WITHOUT breakfast. I had really very busy day deling with difficult cases in hospital and needed to take some rest and sleep, but reception staff (female) called me just before midnight waking me up only to tell me that they confirm I will have no breakfast ! How vicious and bad behaviour ! Avoid this hotel. Never again I will go there. British staff needs to learn how to respect customers and their needs. mediocre claustrophobic room, poor wuality for the money I paid. Shame on you hotel’s staff
为 2022 年 8 月 20 日的 Coldplays 演唱会预订了这家酒店。我们提前在 ************ 以 164 英镑预订，今天却收到一封电子邮件，告诉我我们的预订已被酒店取消。客户服务非常差，酒店已经意识到这很便宜，而且可以赚更多钱
Unexpectedly needed overnight accommodation near Ealing Common so plumped for the Hampton By Hilton. Couldn’t be more pleased. Easy to reach, Good value, big car park, warm welcome (thanks for the cookies) clean bijou room (a masterclass in fitting it all in), nicely busy, great breakfast served by warm and friendly team. This hotel is well run. Plain and simple. We would strongly recommend.
Nice late minute booking , clean big room , nice area breakfast was good but not greatest selection of warm food no fried eggs , mushrooms etc . The tv was really big on the wall, bathroom was good with a decent shower. Shops and tube all very close by 2 minute walk .
Cracking little place. Modern clean and tidy. Super friendly staff that just can’t help enough. Huge buffet breakfast offerings with something for everyone. Great location for access to london via tube, Uber or bus. Will be sure to use again.
staff so arrogant and unpleasant. absolutely not helpful. very expensive stay £200 for the Night WITHOUT breakfast. I had really very busy day deling with difficult cases in hospital and needed to take some rest and sleep, but reception staff (female) called me just before midnight waking me up only to tell me that they confirm I will have no breakfast ! How vicious and bad behaviour ! Avoid this hotel. Never again I will go there. British staff needs to learn how to respect customers and their needs. mediocre claustrophobic room, poor wuality for the money I paid. Shame on you hotel’s staff