酒店回复: Thank you for staying with us! We appreciate you & hope to see you again soon!Sincerely,Amber
5.0分
家庭亲子
Located right off the exit with Gas stations close by. Just down the street are numerous good options for dining.
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酒店回复: David,Thank you for taking the time to fill out our survey online. We're so glad you enjoyed your stay with us & look forward to seeing you again!Sincerely,AmberGeneral Manager
3.0分
其他
Beds were comfortable but we killed two big spiders in our room. That doesn’t usually happen. Not sure how many more were hiding. Carpet and door looked worn
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酒店回复: Patty,Thank you for taking the time to fill out our survey online. I know that there have been more spiders around here lately & I apologize. I have spoke to our pest control & they have assured me that are doing everything possible to control this issue.Sincerely,Amber-GM
4.0分
其他
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Nice comfortable room. Typical breakfast as all was out of package. Friendly morning crew.
Couldn’t get one of the TVs to work, desk person said he was coming to fix it and he never showed up.
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酒店回复: Thank you for taking the time to fill out our survey online. I am so sorry the the desk clerk didn't follow through with coming to fix one of your TV's. I will speak to him immediately to ensure this doesn't happen again.Sincerely,AmberGeneral Manager
5.0分
其他
It was a good one night stay. Friendly staff, quick check in, clean room and a good complimentary breakfast.
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酒店回复: Ann, Thank you for staying with us! We're so glad you enjoyed your visit & look forward to seeing you again in the future.Sincerely,Amber
4.0分
其他
Staff was a bit gruff. Hollering at the phone that there were no more available rooms while it was still ringing.
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酒店回复: Dennis,I apologize for my staff. I will be coaching them on this issue immediately. It looks like everything else with your stay went well, so hopefully we will be seeing you again in the future. Kind Regards,Amber
5.0分
其他
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Convenient & pleasant stay
Great place to stop for the night. Convenient location. Check in was quick & easy, the staff was wonderful, the room was clean & our bed was comfortable. The breakfast selection was a little limited, but everything was fine.
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酒店回复: Philip,Thank you so much for staying with us! We appreciate all your feedback. We look forward to seeing you again in the future.Sincerely,Amber
2.0分
家庭亲子
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The shower was by far the worst part, dirty walls mold all over hair in the shower
I felt VERY dirty while trying to get clean! And my down comforter blanket had a stain all over.
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酒店回复: Melissa,Thank you for letting us know about the cleanliness of your room. This will be taken care of right away. I do apologize, on behalf of the entire hotel staff.Sincerely,Amber
2.0分
家庭亲子
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We've stayed at this Comfort Inn previously and don't remember it being as poor of an experience. Our rooms were dirty - think stains everywhere (on the sheets, chair, lampshade) - as well as the bathroom (none of us would use the tub/shower, and there were stains on the floor!). Also, in addition to having stains, a lampshade in the room was left in slight disarray, adding to the overall poor quality of the room.
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酒店回复: Allow me to apologize on behalf of my housekeeping staff. That is not how we do things around here. I will be coaching the staff immediately. Thank you for letting me know. This will be taken care of right away.Sincerely,Amber
5.0分
家庭亲子
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I liked that even though the kitchen was closed, we were offered milk so my son could go to sleep because it was late and everywhere was closed. My son usually travels well but days in the car started getting to him and once again Melissa(I hope that's her name) at the desk helped cheer him up.
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酒店回复: I am so happy that Melissa welcomed you all & helped to cheer up your little one!! I will be sure to pass along all the praises you have given her.
好的
Located right off the exit with Gas stations close by. Just down the street are numerous good options for dining.
Beds were comfortable but we killed two big spiders in our room. That doesn’t usually happen. Not sure how many more were hiding. Carpet and door looked worn
Nice comfortable room. Typical breakfast as all was out of package. Friendly morning crew.
Couldn’t get one of the TVs to work, desk person said he was coming to fix it and he never showed up.
It was a good one night stay. Friendly staff, quick check in, clean room and a good complimentary breakfast.
Staff was a bit gruff. Hollering at the phone that there were no more available rooms while it was still ringing.
Convenient & pleasant stay
Great place to stop for the night. Convenient location. Check in was quick & easy, the staff was wonderful, the room was clean & our bed was comfortable. The breakfast selection was a little limited, but everything was fine.
The shower was by far the worst part, dirty walls mold all over hair in the shower
I felt VERY dirty while trying to get clean! And my down comforter blanket had a stain all over.
We've stayed at this Comfort Inn previously and don't remember it being as poor of an experience. Our rooms were dirty - think stains everywhere (on the sheets, chair, lampshade) - as well as the bathroom (none of us would use the tub/shower, and there were stains on the floor!). Also, in addition to having stains, a lampshade in the room was left in slight disarray, adding to the overall poor quality of the room.
I liked that even though the kitchen was closed, we were offered milk so my son could go to sleep because it was late and everywhere was closed. My son usually travels well but days in the car started getting to him and once again Melissa(I hope that's her name) at the desk helped cheer him up.