Very clean room and the bed was very comfy! Shower wasn’t super great because of the shower head being for an accessible room but we adapted. Surrounding area was very nice as well. We were very pleased!
5.0分
商务出差
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This is a great property for those either traveling for business or visiting Braselton. The hotel is very very clean and modern. The staff is really friendly. Please see Joe the cook when you’re there. He makes the BEST breakfast and adds amazing positive energy to your day!
Thanks Joe and staff!
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酒店回复: Martha, thank you so much for the glowing review! We're thrilled to hear that our clean, modern property and friendly staff made your stay enjoyable — and we absolutely agree, Joe is a gem! His energy and breakfast skills brighten everyone's morning, and we'll be sure to pass along your kind words. Whether you're here for business or leisure, we're grateful to be your go-to spot in Braselton. Looking forward to welcoming you back soon!
5.0分
商务出差
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Just beyond perfect.
I have stayed at several Four Seasons, Ritz Carltons, Westins, etc. etc. and this is my favorite hotel by far. Service is always wonderful, the rooms are beyond spotless, and the staff goes out of their way to be polite and accommodating. I work in motorsport and come up to Braselton often and always stay here when it's available.
4.0分
商务出差
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This property has a wonderful staff. The breakfast guy goes around making sure everyone is satisfied. The rooms are super clean, and I got there when they had just finished the A/C cleaning.
There is only one thing that avoids this property to the excellent. The pressure of the water on the shower is not strong as I wish. All the rest makes the stay a great experience.
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酒店回复: Thank you so much for your thoughtful review! We're thrilled to hear that our staff made a great impression and that you enjoyed the clean rooms and attentive breakfast service — we’ll be sure to pass your compliments along. We also appreciate your feedback about the shower water pressure; it’s helpful to know where we can improve. We're glad the rest of your stay was a great experience, and we hope to welcome you back again soon!
4.0分
其他
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I had requested lowest floor possible as my wife was having trouble walking and is scared of elevators. When I notices we had been given a room on the 4th floor (highest possible) I asked the clerk for a lower floor room. She said there were none--and them proceded to assign the next two couples to lower floors even before we left the lobby. Once in the room, the Wifi was not working. I went down to the desk and spoke with the Manager who said it had not been working since the day before. When asked when it would be fixed he said they were not going to call in the repair person until the next day. I could not believe that a few bucks to call in someone to fix the wifi was more important that client service for two days. After my complaint, the wifi was fixed later that day but should not have to complain to get an advertised service repaire in less than 48 hours.
3.0分
其他
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Room
The room was small and dark. We stayed on 4th floor and couldn’t see parking lot because of bad design on outside building.
Breakfast was wonderful. Staff very nice and friendly. Not worth the price room looked very cheap.
5.0分
其他
Entire staff was extremely nice and helpful. Rooms were clean and nice. Great location for places too eat and the interstate.
5.0分
商务出差
Very friendly stuff during check-in. Breakfast attendant was incredibly helpful and friendly and the breakfast product was great
房间干净宽敞，员工友善，早餐也非常好。
房间配有舒适的床、实用的家具以及免费的无线网络（Wi-Fi）。大部分房间还会有微波炉、冰箱以及电视，让客人能够享受舒适的住宿体验。提供免费的早餐，糕点、咖啡、果汁以及其他简单的早餐选择，让你在开始新的一天之前能够快速用餐。友好的服务 友好的客服和高效的办理入住及退房手续。工作人员会尽力让你的住宿体验愉快舒适。位置有些偏僻,离市区很远, 但是离拜访客人的地点很近。
Very clean room and the bed was very comfy! Shower wasn’t super great because of the shower head being for an accessible room but we adapted. Surrounding area was very nice as well. We were very pleased!
This is a great property for those either traveling for business or visiting Braselton. The hotel is very very clean and modern. The staff is really friendly. Please see Joe the cook when you’re there. He makes the BEST breakfast and adds amazing positive energy to your day!
Thanks Joe and staff!
Just beyond perfect.
I have stayed at several Four Seasons, Ritz Carltons, Westins, etc. etc. and this is my favorite hotel by far. Service is always wonderful, the rooms are beyond spotless, and the staff goes out of their way to be polite and accommodating. I work in motorsport and come up to Braselton often and always stay here when it's available.
This property has a wonderful staff. The breakfast guy goes around making sure everyone is satisfied. The rooms are super clean, and I got there when they had just finished the A/C cleaning.
There is only one thing that avoids this property to the excellent. The pressure of the water on the shower is not strong as I wish. All the rest makes the stay a great experience.
I had requested lowest floor possible as my wife was having trouble walking and is scared of elevators. When I notices we had been given a room on the 4th floor (highest possible) I asked the clerk for a lower floor room. She said there were none--and them proceded to assign the next two couples to lower floors even before we left the lobby. Once in the room, the Wifi was not working. I went down to the desk and spoke with the Manager who said it had not been working since the day before. When asked when it would be fixed he said they were not going to call in the repair person until the next day. I could not believe that a few bucks to call in someone to fix the wifi was more important that client service for two days. After my complaint, the wifi was fixed later that day but should not have to complain to get an advertised service repaire in less than 48 hours.
Room
The room was small and dark. We stayed on 4th floor and couldn’t see parking lot because of bad design on outside building.
Breakfast was wonderful. Staff very nice and friendly. Not worth the price room looked very cheap.
Entire staff was extremely nice and helpful. Rooms were clean and nice. Great location for places too eat and the interstate.
Very friendly stuff during check-in. Breakfast attendant was incredibly helpful and friendly and the breakfast product was great