酒店回复: Hi Amber, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding. Natalie #Team6
1.0分
商务出差
原文
翻译提供方：Google
没人想住在乔的公寓里
这些虫子……为了这世上所有美好的事物，把这里关闭，然后熏蒸！
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酒店回复: Hi Crystal, Thank you for your feedback. We regret that your experience fell short of your expectations. Your satisfaction is important to us, and we would love to learn more about your stay to ensure we can improve. Please do not hesitate to contact us with any further comments or concerns. Natalie #team6
2.0分
情侣出游
原文
翻译提供方：Google
房间很脏。浴室地板上有水。有蟑螂。
1.0分
商务出差
原文
翻译提供方：Google
太糟糕了，工作人员为你服务很糟糕
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酒店回复: Hi Yoseni, Thank you for sharing your feedback with us. We strive to provide excellent service to all our guests, and we apologize if we fell short of your expectations. We will use your comments to help us improve our guest experience. Natalie #team6
5.0分
情侣出游
原文
翻译提供方：Google
非常好的选择
3.0分
其他
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Floors in the room were really dirty. Staff said they would mop floors but never did. Most of the towels and washcloths were stained (questionable whether they were clean or not) Bed was clean and comfortable. One staff member of three was helpful (Phillip was helpful). You get what you pay for. Overall I would stay here again if I had my own towels and wore shoes in my room the entire time (or mopped the floors first).
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酒店回复: Hi Monica,Thank you for sharing your feedback. We’re glad to hear that Phillip was helpful and that you found the bed comfortable. We apologize for the cleanliness issues you experienced and appreciate your understanding that improvements are needed. Your comments will help us address these concerns and provide a better experience for future guests.Jeremy Ward #Team6
3.0分
其他
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Room not super clean, floors a little sticky don’t know if that was just the material. Some gum on bathroom floor, mattress had some stains. Overall reasonable for the price, but should be cleaner given other motel 6 experiences.
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酒店回复: Hi Olin,Thank you for your feedback. We apologize for the cleanliness issues you encountered, including the sticky floors, gum, and mattress stains. Your comments have been shared with our housekeeping team to help improve the experience for future guests. We’re glad you found the stay reasonable for the price and appreciate you bringing these matters to our attention.Jeremy Ward #Team6
5.0分
情侣出游
The young man Phillip, I call him Bubba is awesome! He helps anyway he can. Job well done Bubba
2.0分
其他
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What a dive. Treats guests like criminals
This motel has an extra $50 “deposit” which isn’t shown on the booking but is hidden in the fees. The check in process took a long time because there was a woman being trained and two other guests ahead of me. Instead of assisting to split the guests between the trainee and the trainer, the trainer was just standing there making conversation with the guests. So it took forever to check in. The trainer then told me someone is getting trained and that’s why it’s taking so long and asked me if I could guess who the trainee was. This was awkward and unprofessional. Then he looked at the photo on my ID and pulled a shocked face and said “this can’t be you!!” Well I explained the photo was taken many years previously and I had since stopped coloring my hair (it has grey streaks now) and he continued to look at the photo and shake his head in disbelief. This was unacceptable and quite rude to make a guest feel uncomfortable. The room itself wasn’t great. The bathroom door wouldn’t close, there was no iron or hairdryer and only a very thin worn blanket on the bed. The sheets were white but had discolored areas on them (gross). When I went to check out, a different person asked the trainee to “go check the room” right in front of me, which blew my mind. Did he think I had trashed their room?? How insulting. This hotel treats their guests like criminals. Maybe they do get guests who trash their rooms, but seriously…it’s not a five star hotel. Would not stay there again
5.0分
其他
Good service fairly clean good price close to our places of interest friendly
就是。没有。
没有热水，房间很脏，而且最近刚刷过漆，气味很重。毛巾很脏，所有电器也很脏，我不想用它们。“厨房”区域的橱柜用螺丝拧紧了，还留着拧紧时留下的木屑。
没人想住在乔的公寓里
这些虫子……为了这世上所有美好的事物，把这里关闭，然后熏蒸！
房间很脏。浴室地板上有水。有蟑螂。
太糟糕了，工作人员为你服务很糟糕
非常好的选择
Floors in the room were really dirty. Staff said they would mop floors but never did. Most of the towels and washcloths were stained (questionable whether they were clean or not) Bed was clean and comfortable. One staff member of three was helpful (Phillip was helpful). You get what you pay for. Overall I would stay here again if I had my own towels and wore shoes in my room the entire time (or mopped the floors first).
Room not super clean, floors a little sticky don’t know if that was just the material. Some gum on bathroom floor, mattress had some stains. Overall reasonable for the price, but should be cleaner given other motel 6 experiences.
The young man Phillip, I call him Bubba is awesome! He helps anyway he can. Job well done Bubba
What a dive. Treats guests like criminals
This motel has an extra $50 “deposit” which isn’t shown on the booking but is hidden in the fees. The check in process took a long time because there was a woman being trained and two other guests ahead of me. Instead of assisting to split the guests between the trainee and the trainer, the trainer was just standing there making conversation with the guests. So it took forever to check in. The trainer then told me someone is getting trained and that’s why it’s taking so long and asked me if I could guess who the trainee was. This was awkward and unprofessional. Then he looked at the photo on my ID and pulled a shocked face and said “this can’t be you!!” Well I explained the photo was taken many years previously and I had since stopped coloring my hair (it has grey streaks now) and he continued to look at the photo and shake his head in disbelief. This was unacceptable and quite rude to make a guest feel uncomfortable. The room itself wasn’t great. The bathroom door wouldn’t close, there was no iron or hairdryer and only a very thin worn blanket on the bed. The sheets were white but had discolored areas on them (gross). When I went to check out, a different person asked the trainee to “go check the room” right in front of me, which blew my mind. Did he think I had trashed their room?? How insulting. This hotel treats their guests like criminals. Maybe they do get guests who trash their rooms, but seriously…it’s not a five star hotel. Would not stay there again
Good service fairly clean good price close to our places of interest friendly