酒店回复: Dear valued guest, Thank you for sharing such a detailed review!We’re delighted to hear that your stay with us exceeded your expectations and that you and your husband enjoyed the hotel facilities and activities for children. While the beach may have been average, it’s wonderful that you still found value in your overall experience, especially with the added benefit of your Ctrip group-buying coupon.We truly appreciate your thoughtful feedback and hope to welcome you both back for another enjoyable and memorable stayWith warm regards, Trinh Nguyen Assistant Front Office Manager
酒店回复: Dear Valued guest, Thank you for taking the time to share your detailed feedback about your stay.We’re very pleased to hear that you were satisfied overall and that you enjoyed our facilities, convenient airport shuttle, buggy service, and the complimentary Chocolate Hour. It’s also great to know that you found the K10 restaurant recommendation and nearby services helpful during your visit.That said, we are truly sorry to learn that some of our team members did not provide the warm and courteous service you expected. Please accept our sincere apologies. Friendly and professional hospitality is something we take very seriously, and your comments will be shared with the relevant departments to ensure immediate improvement. We’re also sorry that the breakfast selection did not meet your expectations; your feedback regarding variety has been noted for review.We genuinely appreciate your balanced comments and are grateful that, despite the service concerns, you left feeling satisfied overall. We hope to have the opportunity to welcome you back and provide a much more consistently positive experience next time.With warm regards, Trinh NguyenAssistant Front Office Manager
酒店回复: Dear valued guest, Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you and your family enjoyed your stay and found our hotel convenient, peaceful, and family-friendly.It warms our hearts to know that our team could assist your child and provide comfort during your trip – ensuring our youngest guests are well cared for is always a top priority for us. We are also glad you appreciated the room upgrade and our family-oriented activities.Your kind words about our service mean a lot, and we are delighted to have earned your trust and recommendation. We look forward to welcoming you and your family back to Nha Trang on your next visit!Warm regards,Trinh NguyenAssistant Front Office Manager
酒店回复: Dear Dingxiaome, Thank you for taking the time to share your detailed feedback. We are glad to hear that you appreciated the spacious rooms, beautiful beach, and family-friendly atmosphere, as well as our activities like chocolate time.We sincerely apologize for the housekeeping oversight during your stay. Your comments about the cleaning service and room decor have been noted, and we will work to improve these areas to ensure a more comfortable experience for our guests.We truly value your feedback and hope to welcome you back for an even better stay in the future.Warm regards,Trinh NguyenAssistant Front Office Manager
酒店回复: Dear 206328****Thank you very much for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your stay in Cam Ranh and that the hotel’s convenient location and excellent service made your trip more comfortable. It’s wonderful to know that the concierge team took such good care of you and that the Chinese-speaking staff member was especially helpful.We’re also glad the children enjoyed the play areas and swimming pool, and that the daily activities kept them entertained. It sounds like the breakfast selection and the well-stocked minibar added to the overall experience as well.Regarding the à la carte pricing, we appreciate your understanding, as it is indeed in line with most five-star properties.Thank you again for your detailed feedback. We’re happy to hear that you had such a pleasant stay, and we hope to welcome you and your family back again in the future.Warm regards,Trinh Nguyen Assistant Front Office Manager
酒店回复: Dear Yuelaiyuelei,Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed the beautiful scenery and found our private beach clean and well maintained. It’s also wonderful to know that you appreciated the variety offered at our breakfast buffet.We regret to hear that the lunch and dinner options did not fully suit your preferences. Your feedback regarding dining variety is very important to us, and we will certainly share it with our culinary team as we continue to enhance our menus and better cater to diverse tastes.Thank you again for your valuable comments. We truly hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Warm regards,Trinh NguyenAssistant Front Office Manager
4.6分
海景单间公寓
家庭亲子
每次住宿免费享用一轮迷你吧 每天下午巧克力派对很喜欢
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酒店回复: Dear Abuduleliang, Thank you so much for your wonderful review!We’re delighted to hear you enjoyed the complimentary minibar — it’s one of the little touches we love offering to make each stay extra special. And we couldn’t agree more about the daily afternoon chocolate party… it’s always a sweet highlight of the day!We truly appreciate you taking the time to share your experience, and we can’t wait to welcome you back for more treats and memorable moments.With warm regards, Trinh NguyenAssistant Front Office Manager
酒店回复: Dear Guest,Thank you for your feedback regarding your recent stay. I regret to hear that our check-in policy and the surrounding area did not meet your expectations. Your comments regarding the room type and breakfast experience will be noted for our ongoing improvements.Best regards,DangFront Office Manager
酒店回复: Dear Guest,Thank you for your positive feedback regarding our beautiful beachfront and family-friendly amenities. We appreciate your comments about the breakfast variety. We acknowledge your concerns about the air conditioning and power interruptions, and we will take your feedback into consideration for future improvements.Best regards,DangFront Office Manager
看评论有说有点旧，但是我跟我老公都觉得比我们预期中好。沙滩确实一般般，但是酒店的配套还是挺好的，儿童活动很丰富。加上用了携程的团购券，就更加划算了。
住了瑞享和旁边的丽笙，硬件来说瑞享更好一点，但服务没有丽笙好。除了前台，其他人都不热情不礼貌甚至黑脸🌚。
可以让前台打电话让k10餐厅过来接送，价钱算公道，分量大，味道不错。机场附近也有几家包接送的马杀鸡。酒店有免费机场班车，提前预约即可。早餐不好吃，种类少。buggy比丽笙多，等候时间短一点。下午3-4点有免费巧克力时间，但在另一个区域要坐车去。
全程除了一些服务员态度不好，早餐一般外，其余满意。
这次9天旅程分别选择了体验这个酒店、洲际 、芽庄温佩奢华，最后几天还是决定继续返回入住这里。离机场近 出去市区打车也很方便，关键市区太吵杂，带孩子入住的话还是喜欢安静一点。酒店的亲子活动内容多 ，还给我们免费升级了房型，最关键的是这几天风大小朋友吹了海风有点流鼻涕 酒店竟然配有专业人员来给小朋友检查，服用感冒药 太满意了～这是许多国家入住酒店都没有体验到的细致亲子服务，强烈推荐这家酒店，只要再去芽庄 我们一定还会再次选择这家酒店！
可以对标国内的三亚天域酒店。酒店有点老了，房间很大，海滩也很美，就是感觉装修不到位了。打扫服务忘记挂打扫牌，一天没打扫，要求前台派人来打扫，三个人十分钟就打扫完成，有点敷衍。整个酒店都是小孩子，很亲子的酒店。玩乐很多，下午有巧克力时间，春节溢价也不多
到金兰订的第一家酒店，离机场很近，开车就10分钟左右，酒店服务很好，礼宾员特别好，会中文，给了一点小费后还给我们送来了饮料🥤，孩子玩耍的地方很多，每天都有不同的娱乐项目，早餐也很丰盛，餐厅点餐略贵，不过五星酒店都这样吧，迷你吧每日更新，送的饮料很多，够喝了。儿童游泳池小孩特别喜欢，玩的不肯走
房间价格还算公允，景色不错，金兰这地方离机场近但是离市区远。房间到海滩大概8分钟，一路上会穿过各种泳池。
每次住宿免费享用一轮迷你吧 每天下午巧克力派对很喜欢
本来想着芽庄的最后一晚换个离机场近的酒店会比较方便，但是这个决定太错误了，酒店三点入住的规定就非常无聊，周边也没有什么可以玩的地方，水都没一杯只能干等，然后房间房型很差，早餐很拉垮，芽庄不大机场也不大，最后一个酒店连住2-3晚就好，不要换酒店，真是个**烦
酒店海边很漂亮、酒店泳池有孩子玩的滑梯 还有专门小朋友玩的水上乐园 小型的 早餐也还好有越南特色的牛肉粉跟法棍 还有韩国拌饭 因为韩国人多一些 唯一缺点 空调不冷 酒店还停电两次估计入住人太多了 早餐三个地方都爆满的 总体都不错的
酒店很老旧，曾经可能很豪华！也许有翻新过的房间，但我们住的房间明显有些陈旧。大床房的床是两张床垫拼成的，中间有条缝。床单磨损严重，枕头也早就变形了。看到这些真是让人沮丧，幸好我们只是在航班起飞前住一晚。水压也有问题，水流很小。不过，酒店的园林很漂亮，餐食我们也挺满意，有很多海鲜和鱼，我们很喜欢。离机场很近。但说实话，酒店确实需要翻修了，不然就应该降低星级。现在的价格和质量不符。就酒店目前的情况，我不会推荐。