酒店回复: Hello, Rubens! Thanks for sharing your feedback! Our apartments are designed as modern, self-contained spaces with sleek minimalism in mind, which can sometimes feel different compared to traditional setups. For larger groups, we offer multiple adjacent units rather than a single large apartment to ensure everyone has enough space and privacy—this is noted in our listing. Still, we’ll double-check to make sure it’s clear. The floor-to-ceiling windows are meant to showcase city views, but we get that more light can sneak in; we’re exploring options for upgraded blackout solutions. As for the pool, it’s a cozy spot meant for a quick dip rather than a resort-style setup. Appreciate your thoughts—it helps us keep leveling up!

酒店回复: Hi, Marisa! Thanks for sharing your thoughts! We’re stoked you loved the spacious and clean apartment. The shower pressure can sometimes feel lighter depending on city water regulations, but we’ll double-check it to keep things on point. As for the natural light, we’ve gone for a bright, airy vibe, but we’re looking into solutions for guests who prefer a darker space. Appreciate the feedback—it helps us level up!

酒店回复: Hi, Ju! We appreciate the thoughtful feedback and love that you enjoyed the location and setup overall! On the cleaning note, we definitely hold our team to high standards, so we’ll follow up with them to make sure everything’s up to par. If anything ever feels off during a stay, guests can always reach out — we’ve got a local team ready to jump in and make things right.As for the beach chairs — hear you! While we don’t stock them in the unit to keep things streamlined for all guests, we’ll pass that suggestion along to the team. Thanks again for the recommendation and for choosing Roami!

酒店回复: Hi, Laure! Thanks so much for sharing your experience! We’re stoked to hear that the quiet atmosphere, location, and fully stocked kitchen hit your mark. While we don’t have staff on-site, we’ve got a 24/7 team ready to jump in whenever needed, so it’s great to know we could assist quickly via email. We’re all about making your stay as smooth as possible! Hope to host you again soon!

酒店回复: Hi, Sandra!Thanks for your feedback, and we're sorry to hear about the smell you encountered. We wish we’d known about this during your stay so we could’ve addressed it immediately. We take cleanliness seriously and will ensure the issue is considered for future stays. We appreciate you bringing it to our attention!