酒店回复: Dear Guest,Thank you very much for your wonderful review and for taking the time to share your experience with us! We are delighted to hear that you enjoyed your Superior Skyline Room, the view of the ocean, and the breakfast with local specialties.It’s great to know that our location, check-in process, and overall service contributed positively to your stay. Your kind words mean a lot to our team and motivate us to continue delivering excellent experiences to our guests.We look forward to welcoming you back on your next visit to Casablanca!Warm regards,Madiha OuhjoubGuest Relations ManagerRadisson Blu Hotel Casablanca City Center

酒店回复: Dear Lilisisi,Thank you for taking the time to share your detailed feedback following your stay with us.We are truly sorry to learn about the difficulties you experienced, particularly regarding your room allocation. We fully understand how important a quiet room is for a comfortable stay, and we regret that your request, despite being made and confirmed in advance, was not handled to your satisfaction. This is certainly not the experience we wish to offer our guests.We are also concerned to read about your experience at the lobby bar. Please accept our sincere apologies for the delay in returning your change. This does not reflect our service standards, and your comments have been shared with the relevant teams to ensure greater attentiveness and transparency moving forward.Guest feedback such as yours is extremely valuable to us, as it helps us identify areas that require improvement. We regret that your stay fell short of expectations and hope you might consider giving us another opportunity in the future to provide you with the level of service we strive to deliver.Kind regards,Madiha OuhjoubGuest Relations ManagerRadisson Blu Hotel Casablanca City Center

酒店回复: 尊敬的 OMOKHODION， 感谢您抽出时间分享您在卡萨布兰卡市中心丽笙酒店的体验。 我们很高兴得知酒店的一切都符合您的期望，您的入住体验令人满意。您的推荐对我们意义重大。 期待再次欢迎您的光临！ 此致， Taha Harroud El Majdoubi 宾客关系经理 卡萨布兰卡市中心丽笙酒店

酒店回复: Dear Kevin We are sincerely sorry to hear that your stay was not up to your expectations. We take your feedback very seriously. We will immediately investigate this situation and take the necessary steps to resolve this issue. We will also review these aspects to ensure a better experience for our future guests. thank you for taking the time to share your feedback with us and hope that you will give us another chance in the future

酒店回复: Dear Xiaoyaohu XIE,Thank you very much for your wonderful feedback and for your trust in Radisson Blu. We are delighted to hear that you enjoyed your stay in our Superior Room – Skyline and appreciated our service and facilities.It was a pleasure having you as our guest, and we look forward to welcoming you again at Radisson Blu, wherever your travels may take you.Warm regards,Madiha OuhjoubGuest Relations ManagerRadisson Blu Hotel, Casablanca City Center

酒店回复: 尊敬的宾客 我们衷心感谢您在卡萨布兰卡市中心丽笙酒店 (Radisson Blu Casablanca City Center) 的入住体验并给予积极反馈。 我们很高兴得知您对客房的整洁、优质的服务以及我们团队的热情友好表示赞赏。 您的满意是我们最大的奖励，我们期待您再次光临，享受同样愉快的住宿体验。 此致， Taha Harroud El Majdoubi 宾客关系经理 卡萨布兰卡市中心丽笙酒店

酒店回复: Dear Zhangah,Thank you very much for sharing your feedback and for awarding us such an excellent rating.We are delighted to know that you appreciated the amenities, cleanliness, surroundings, and service during your stay. At the same time, we sincerely thank you for your comments regarding the lobby and entrance. Your observations are valuable to us and have been shared with the concerned teams as part of our continuous improvement efforts.We truly appreciate your stay with us and hope to have the pleasure of welcoming you again to Radisson Blu Hotel Casablanca City Center in the near future.Kind regards,Madiha OuhjoubGuest Relations ManagerRadisson Blu Hotel Casablanca City Center

酒店回复: Dear Guest,Thank you very much for your excellent rating and for taking the time to share your feedback.We are pleased to know that you appreciated our facilities, cleanliness, and overall surroundings. We also take note of your comment regarding the service, which has been shared with our team as part of our ongoing commitment to continuous improvement.It was a pleasure having you with us, and we look forward to welcoming you again to Radisson Blu Hotel Casablanca City Center.Kind regards,Madiha OuhjoubGuest Relations ManagerRadisson Blu Hotel Casablanca City Center

酒店回复: Dear Patrick,Thank you very much for your kind review and for choosing the Radisson Blu Hotel Casablanca City Center.We are delighted to hear that you enjoyed our central location and the convenience of exploring the city by car, as well as the surrounding environment. Your positive feedback about our service and amenities is greatly appreciated.We look forward to welcoming you back soon for another enjoyable stay.Warm regards,Madiha OuhjoubGuest Relations ManagerRadisson Blu Hotel Casablanca City Center

酒店回复: 我们非常抱歉得知您的入住体验未能达到您的期望。我们非常重视您的反馈。我们将立即调查此情况并采取必要措施解决此问题。我们还将审查这些方面，以确保我们未来的客人获得更好的体验。感谢您抽出时间与我们分享您的反馈，希望您以后能再给我们一次机会