酒店回复: Thank you for staying with us while in Cuero. We appreciate your business and hope to serve you again in the future.
3.0分
情侣出游
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Desk staff gave conflicting answers to questions and seemed either confused or dishonest. Parking wasn’t great, but it didn’t feel unsafe. The AC in the lobby area was either broken or was set to 79 so it wasn’t pleasant and inviting but it wasn’t unbearable either. The vending machine in the lobby wasn’t very well stocked, but proved irrelevant when it stopped working after dispensing one item. Everywhere inside had a faint mildew scent. Room was mostly clean; bedding was fresh and unstained, though it only consisted of sheets and a light blanket (no comforter, duvet, or second blankets). Bed was firm and comfortable. Breakfast was surprisingly good. There was a decent selection and multiple options. The choices were fresh and the area was presentable.
For 50 bucks a night, it’s probably getting what you paid for and not bad. For 80 bucks a night, it’s probably a little disappointing.
2.0分
情侣出游
This place is a dump and the manager is delusional. You can smell the mildew and mold before you walk in the front door.
4.0分
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The staff was very polite. The bed was comfortable. The room was clean except for a couple of dead crickets and quiet. Free breakfast was fine. Did not receive housekeeping service but we were able to get the toilet paper and towels we needed.
5.0分
其他
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Friendly, personable service, great breakfast options, add't clean towels upon request, quick 5min drive to anywhere u need to go--what's there not to like? Lol...
3.0分
其他
It was ok breakfast was sub par. The lobby was hot and the room was stuffy but cold
1.0分
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I would not recommend this place to anyone. Parking lot was dirty, the musty smell hit as soon as the doors opened. Floors had caked mud. Room was uncleaned with door propped open well after the check in time. The manager told us he would approve a refund and when ******* called them they refused to refund. STAY WAY!
1.0分
其他
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I called and spoke to the friend desk that I was running late. They assured me it wasn’t a problem and at worst case they will charge me for 1 day. Well neither happened; I showed up and didn’t have a place to stay. Hotels in the area was price gouging because of the bike event in the area.
2.0分
其他
Room was not clean, smells terrible like water damage.
一进酒店，一股难闻的气味扑面而来。房间的味道和最初的味道不一样，但仍然令人不快。浴室里有死虫子，感觉很脏。
很脏，浴室里有两只死蟑螂，还有一股发霉的味道
Desk staff gave conflicting answers to questions and seemed either confused or dishonest. Parking wasn’t great, but it didn’t feel unsafe. The AC in the lobby area was either broken or was set to 79 so it wasn’t pleasant and inviting but it wasn’t unbearable either. The vending machine in the lobby wasn’t very well stocked, but proved irrelevant when it stopped working after dispensing one item. Everywhere inside had a faint mildew scent. Room was mostly clean; bedding was fresh and unstained, though it only consisted of sheets and a light blanket (no comforter, duvet, or second blankets). Bed was firm and comfortable. Breakfast was surprisingly good. There was a decent selection and multiple options. The choices were fresh and the area was presentable.
For 50 bucks a night, it’s probably getting what you paid for and not bad. For 80 bucks a night, it’s probably a little disappointing.
This place is a dump and the manager is delusional. You can smell the mildew and mold before you walk in the front door.
The staff was very polite. The bed was comfortable. The room was clean except for a couple of dead crickets and quiet. Free breakfast was fine. Did not receive housekeeping service but we were able to get the toilet paper and towels we needed.
Friendly, personable service, great breakfast options, add't clean towels upon request, quick 5min drive to anywhere u need to go--what's there not to like? Lol...
It was ok breakfast was sub par. The lobby was hot and the room was stuffy but cold
I would not recommend this place to anyone. Parking lot was dirty, the musty smell hit as soon as the doors opened. Floors had caked mud. Room was uncleaned with door propped open well after the check in time. The manager told us he would approve a refund and when ******* called them they refused to refund. STAY WAY!
I called and spoke to the friend desk that I was running late. They assured me it wasn’t a problem and at worst case they will charge me for 1 day. Well neither happened; I showed up and didn’t have a place to stay. Hotels in the area was price gouging because of the bike event in the area.
Room was not clean, smells terrible like water damage.