酒店回复: Dear Cristina,Thank you for your review. We regret to hear about the cleanliness and maintenance issues you encountered, including the shower, air conditioning vents, and door. Your feedback is important and will be shared with our team to address these concerns and ensure a more comfortable and reliable experience for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
4.0分
情侣出游
原文
翻译提供方:Google
我一定会再次入住这里。地理位置优越,步行10分钟即可到达海滩。
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酒店回复: Dear Jose,Thank you for your kind review. We are glad you enjoyed the central location and the short walk to the beach. It is wonderful to know you would choose to stay with us again, and we look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager
5.0分
家庭亲子
原文
翻译提供方:Google
一切都很好,服务很棒,早餐很好,附近有商店
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酒店回复: Dear Luis,Thank you for your wonderful review! We are delighted to hear you enjoyed excellent service, a very good breakfast, and the convenience of a nearby store. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方:Google
一切都和照片一样,我们的房间很干净。
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酒店回复: Dear Paola,Thank you for your review. We are pleased to know the room matched the photos and was clean and comfortable for your stay. It is wonderful to hear that your experience met expectations, and we look forward to welcoming you again for another pleasant visit.Sincerely, Hotel Manager
2.0分
家庭亲子
原文
翻译提供方:Google
服务不好,早餐难吃
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酒店回复: Dear Gonzalo,Thank you for sharing your feedback. Your comments regarding service and breakfast are important and will be reviewed with our team. We are focused on making improvements to enhance both hospitality and the quality of our offerings for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
5.0分
情侣出游
原文
翻译提供方:Google
房间超级舒适。
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酒店回复: Dear Diana,Thank you for your review! We are delighted to hear that you found the room super comfortable. We strive to provide the best possible service for our guests, and it is great to hear that we exceeded your expectations. We look forward to welcoming you back for another relaxing stay.Sincerely, Hotel Manager
5.0分
家庭亲子
原文
翻译提供方:Google
非常好的地方
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酒店回复: Dear Selika,Thank you for your feedback. We are glad you enjoyed your stay and found the property very good. We look forward to welcoming you back for another great experience.Sincerely, Hotel Manager
5.0分
商务出差
Clean room. The hallway was dirty. The coffee bar was limited. It only had powdered creamer and one day they ran out of coffee.
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酒店回复: Dear Guest,Thank you for your feedback. We are glad you found the room clean and comfortable. We regret the concern about the hallway and limited coffee bar options and will review these details with our housekeeping and breakfast teams to ensure a more consistent and satisfying experience for future guests. We look forward to welcoming you back. Sincerely, Hotel Manager
2.0分
其他
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Cleanliness and service
Our room was not clean, floor was dirty, bugs was in the room , ironing board was broke . Reported it to housekeeper about room and ironing board and front desk. Was told one would be sent up, never was, we went out to buy us a small ironing board. It was our anniversary and the stay was not the best and I wouldn’t stay again.
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酒店回复: Dear Guest,We regret the inconvenience caused during your anniversary stay. Your comments regarding cleanliness, maintenance, and service have been noted and shared with our housekeeping and front desk teams for immediate attention. We value your feedback and will work diligently to improve our standards to provide a better experience for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
酒店很干净,床也很舒服。房间没什么可抱怨的。泳池很不错,不过最深的地方只有5英尺(约1.5米),大部分区域只有3英尺(约0.9米),所以更适合孩子们玩。员工很友好,唯一的缺点是电梯。只有一个能用,而且速度非常慢。但我还是会再次入住的。
房间不干净!淋浴堵塞了,关不掉,空调通风口满是灰尘,床头柜也是。门总是卡住,我们进不去。
我一定会再次入住这里。地理位置优越,步行10分钟即可到达海滩。
一切都很好,服务很棒,早餐很好,附近有商店
一切都和照片一样,我们的房间很干净。
服务不好,早餐难吃
房间超级舒适。
非常好的地方
Clean room. The hallway was dirty. The coffee bar was limited. It only had powdered creamer and one day they ran out of coffee.
Cleanliness and service
Our room was not clean, floor was dirty, bugs was in the room , ironing board was broke . Reported it to housekeeper about room and ironing board and front desk. Was told one would be sent up, never was, we went out to buy us a small ironing board. It was our anniversary and the stay was not the best and I wouldn’t stay again.