酒店回复: Thank you for your feedback! We’re glad you enjoyed the apartment and our staff. We apologize for the odor issue and will check it. We look forward to welcoming you again in Barcelona! Best regards, Cata - Be Mate
酒店回复: Dear guest,Thank you very much for sharing your feedback. We’re glad to hear that you enjoyed our location and that you found the room comfortable. We hope to welcome you again in the future! Best regards, Cata - Be Mate
酒店回复: Dear Edward, Thank you for taking the time to share your feedback.We are pleased to hear that you appreciated the apartment’s location and amenities!We would like to inform you that laundry detergent is indeed provided and can be collected upon request at reception. All apartments are equipped with a cleaning kit, which includes the necessary items for doing laundry and maintaining the space during your stay.Regarding cleaning service, for reservations of five nights or more, one complimentary cleaning service is included. For shorter stays, additional cleaning services can be arranged upon request for an additional fee.We greatly value your comments and hope to have the opportunity to welcome you again in the future.Best regards, Melisa R. - Rooms Division Manager
酒店回复: Dear guest,Thank you for your feedback! We're happy to hear you enjoyed the location and the friendly service from our front desk team. We're sorry for the inconveniences you experienced — we truly appreciate your comments and will use them to keep improving. The construction is unfortunately out of our hands, but we understand it can be a hassle. Thanks again for staying with us!Best regards,Be Mate
酒店回复: Thank you so much for sharing your experience! We’re thrilled to hear that you enjoyed the location, the comfort of the room, and even had the chance to cook your own delicious seafood feast. 😊 We’re also glad the parking info and facilities were helpful. We’d love to welcome you back on your next trip to Barcelona! Cata - Be Mate Paseo de Gracia
酒店回复: Dear guest,Thank you so much for your wonderful review! We're delighted to hear that the room exceeded your expectations and that you found it clean and well-equipped. It's great to know that the sleeping arrangements worked well for your group, and that you enjoyed the convenient location close to so many of Barcelona’s highlights. We truly appreciate your kind words and hope to welcome you again in the future!Regards,Catarina - Be Mate Paseo de Gracia
1人觉得有用
5.0分
阳台
情侣出游
非常好的入住体验,卫生干净整洁环境距离景点都很近楼下有超市购物方便服务前台热情
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酒店回复: Dear Frankie, We would like to thank you for your review. We are glad to know that you enjoyed our location, cleanliness and service. We hope to see you soon!Best regards, Melisa R. - Front Desk
酒店回复: Dear guest,thank you so much for taking your time to write a review of your stay. We are delighted to see that you had a wonderful time staying with us in Barcelona. For us, your opinion is very important to keep improving our services day by day. We really hope to see you again in the future for some more new adventures in our sunny city.Best regards,Ramon Bielsa - Rooms Division Manager
真是非常非常棒!在巴塞罗那住这里真的太舒服了!房间比较大,客厅也非常棒!有微波炉、洗碗机,还很贴心的配了一次性的清洗工具🧽,可以自己做一点点想吃的东西,睡觉前可以热一杯牛奶🥛,非常棒!
但是有一个缺点,我看见有别的评论提到过,房间里会有异味,这个我和同伴也注意到了,不是卫生间也不是厨房,也不是下水管道里传出来的,我在这里住了三晚,确切的说是从空调的管道里传出来的臭味,是那种地下水沟的臭味,以至于我们第一晚没有开空调,但是整间房间都很臭,第二晚和第三晚一直开着空调,情况可以好一些,并不是一直发出这个味道,而是间歇性的有这个臭味,可能需要管理方检查一下空调管道,是否没有安装阻隔味道的设备。
除了房间异味问题以外,一切都很棒!!
前台经理女士非常非常nice!!因为一楼大门的问题麻烦她帮忙解决了,真的非常感谢,以及电话客服中心的某位男士,电话里既绅士又非常耐心帮我解决大门的问题,再次感谢🙏,如果有机会,下次来巴塞罗那还会选择这里!
还要补充一点,位置也很好,去米拉之家,圣家堂都可以步行,非常棒
酒店下午6:00就下班了,钥匙会放在一楼的密码箱里面,密码会在邮箱里面服务还是挺好的,只是晚上没有钱,不是很方便去主要的景点全部步行就可以,离地铁站也非常近,百米,过个马路就到了附近吃的也比较多,房间内部也确实还可以
位置非常好,离米拉之家步行5分钟,巴特罗15分钟,地铁5分钟,机场1小时,公交很多,可以说非常的方便。周边环境很好,很有格调,套房可以做饭(餐具、厨具、胶囊咖啡机、食用油都有)洗衣服(没有洗衣液)。不足:不包含room services 这个要注意确认。18点前台下班,他们会把房卡放在门口图5的密码柜,就在电梯口,不必担心。
房间没有想象的大,两个卧室和两个人洗手间,但布局不合理,不如普通两卧室房,露台的左右不大,上面的沙发躺椅也太脏。厨具和洗衣等设备用品完善。位置好,周围餐厅超市很多,步行到不少景点,地铁站也很近。朝向南侧的一面路面安静,景观也不错。楼下前台服务人员很不错,咖啡也充足!
公寓正门在修路,白天会有噪音,打车上下车的位置会比较远。楼下有地铁通过,短暂轰鸣声比较明显,好在晚11-早6间不会有影响。床垫过于软,承托力不够。房间用品的品种一般,第一天吹风机就爆了,整个房间跳闸,因为是晚上没有工作人员,只能自己抹黑找到隐蔽的电闸……
最大的问题:酒店会从我支付城市税的信用卡(并未收取定金或做预授权)直接扣费,经过交涉才几天后返还。
补几张露台的照片,景观不错,就是椅子脏了些
酒店地理位置优越,靠近一些主要旅游景点。附近有各种餐厅和商店。环境看起来非常安全和安静!
位置很棒,楼下就是感恩大道!!设施很棒!房间的装饰很有审美,而且沙发和床也非常舒服,旅行当中能够舒服的安睡是最爽的事了!这里绝对是巴塞罗那很好的落脚点,附近超市也方便,烤箱,厨具齐全,诱惑着我们做了一次在西班牙唯一一次丰盛的海鲜大餐!前台10-18点有人,停车需要停在附近的地下停车场,停车票在酒店前台盖章后每天可以优惠6欧
房间超预期,干净,配有洗衣机,还有厨房用品全都齐全,配有一次用的油,调料🧂,厨具清洁用品包里还有洗衣粉,很贴心!说是一张大床,外面还有一个1.6米大沙发床,完全够4大人用,地理位置优越,去桂儿公园走路40分到,米拉几分钟,巴特罗10分钟,圣家堂走路35分到,加特罗尼亚广场,市场,码头,走路30分钟到,不晒人,逛着逛着就到了!吃饭,逛街,太方便,
非常好的入住体验,卫生干净整洁环境距离景点都很近楼下有超市购物方便服务前台热情
这家属于公寓式酒店,也有爱彼迎预订入住的旅客。相比酒店比较简陋,但总体服务和设施都挺好。性价比还可以。位置非常好,逛街吃饭都方便。
很棒的公寓,有两个阳台,位置也很好。下次还会再来。