酒店回复: We're sorry to hear your stay wasn’t what you expected. We truly appreciate your feedback. Please come back and see us — we’re committed to making your next visit much better!
酒店回复: We're sorry to hear your stay wasn’t what you expected. We truly appreciate your feedback. Please come back and see us — we’re committed to making your next visit much better!
酒店回复: Thank you so much for the great review! I truly appreciate your kind words and support — it means a lot. Be sure to stop by and see us the next time you're in Columbus!
酒店回复: Thank you so much for your positive feedback! We're thrilled to hear you had a great time and that our staff was able to address any issues you encountered promptly. We truly appreciate your understanding regarding the noise from the club/bar on the 10th floor. We're glad you brought this up, as it helps future guests be aware of the vibrant atmosphere. We hope it didn't affect your stay too much, and we'd love to welcome you back for another visit in the future!
酒店回复: Thanks for leaving feedback about your stay! I'll pass your comments along to the rest of the Moxy crew so we can continue to deliver exceptional experiences for our future fun hunters!
酒店回复: Thank you for sharing your feedback, and we're truly sorry to hear about the issues you experienced with your reservation. We understand your frustration and apologize for the inconvenience caused by the extra fees. It's our goal to be as transparent as possible about all charges, and we regret that this was not communicated clearly during your booking process. Please feel free to reach out to us directly so we can look into this further and do our best to make things right. We truly value your feedback and hope to have the opportunity to restore your confidence in our services.
3.0分
商务出差
原文
翻译提供方:Google
房间里没有工作空间……除了床上,没有地方可以坐。
衣物存放空间非常有限。
感觉就像一间充满艺术气息的宿舍。
客房服务不稳定。
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酒店回复: Thank you for providing feedback about your stay, and I apologize that your Moxy experience was anything less than spectacular. I will pass along your comments to the rest of the Moxy crew so we can deliver better experiences to our future fun hunters.
很棒的酒店,服务周到,房间也很干净。但如果你来这儿是想好好睡觉的,那千万别订Moxy。我们住在六楼,楼顶酒吧的噪音太大了,窗户都被震得晃动。吵闹声一直持续到凌晨两点半到三点才安静下来。
工作人员乐于助人,彬彬有礼。房间很小,但还可以。有迷你冰箱,但没有咖啡或茶服务。
位置优越,酒店不错。可惜的是,酒吧的音乐太吵了,我们睡不着。一直吵到凌晨两点。我睡眠很沉,所以想必肯定还有其他问题。
早上和经理谈过,她说周五/周六这种情况很正常。除非你知道自己会很晚才来,否则不建议入住。
我房间的浴室很脏。马桶清洁得不太彻底,外面到处都是奇怪的棕色物质(是咖啡渣还是尿液,我分不清是哪一种)。我没有通知客房服务,因为我总是随身带着Clorox牌湿巾,我用它们擦了马桶。一进浴室就闻到一股非常明显的异味,我自己打扫了一下就没了。
一楼总是很脏,地上到处都是垃圾。除非他们真的开始打扫,否则我不会再住这里了。
这家酒店很现代,与其他酒店截然不同。环境非常适合周末度假。楼下的酒吧晚上挤满了大学生,有些人肯定是未成年饮酒,因为他们没有出示身份证。不过总的来说,工作人员很友好,地方也很干净。我们的房间很小,但只有我和我丈夫,所以很合适。
在Moxy酒店度过了愉快的时光。入住期间发生了一些小问题,但现场的优秀员工都立即解决了。
我唯一想说的是,我没有提前了解情况,没有意识到10楼有一个俱乐部/酒吧。我住在9楼,所以周四和周五晚上楼上传来了一些噪音。所以呢?要注意,它就在楼上。:)
虽然这栋楼位于哥伦布最繁华的街区之一的中心地带,但由于顶层和二楼都设有酒吧,所以直到凌晨两点左右,楼内仍然喧闹拥挤。如果你住在楼上,俱乐部的音乐会让你一直听到凌晨两点。
地理位置非常便利,员工超级友好,房间非常干净现代,设施虽然偏向于基本生活用品而非奢华。有一天晚上,隔壁有人把电视音量开到最大,把我吵醒了,不过其他晚上都很安静舒适。
我从来没有办理过入住,通过*******预订并付款,到了酒店,他们却要我支付我不知道的额外费用,从来没有入住过,损失了我的钱,非常沮丧
房间里没有工作空间……除了床上,没有地方可以坐。
衣物存放空间非常有限。
感觉就像一间充满艺术气息的宿舍。
客房服务不稳定。