The staff is amazing! Everyone was so nice and helpful! The food there was great! Also had a nice sundown special every night on certain food. Will definitely recommend and will be back some day
4.0分
家庭亲子
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Very friendly, hospitable and attentive staff. The hotel is somewhat outdated and as it's a beach hotel, may be challenging to keep completely clean (sand). However, details could be better addressed. That said, the bed was very comfortable (though the cot provided for our third person was not really acceptable - it was truly a cot, not a rollaway bed). The staff was very nice, can't emphasize that enough.
2.0分
家庭亲子
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The property definitely is the place to be for the beach and drinks. breakfast was delicious but lunch/dinner not worth it. room was dirty/poorly maintained for the price.
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酒店回复: Thank you for sharing your feedback with us. I'm truly glad to hear that you enjoyed the breakfast — it's wonderful to know we started your day on a positive note.I'm very sorry, however, that your experience with lunch/dinner and your room did not meet expectations. We take cleanliness and value very seriously, and I apologize that we fell short in those areas during your stay. I’ve shared your comments with our housekeeping and kitchen teams to ensure we investigate and address the concerns you’ve raised.Your feedback is extremely valuable as it helps us improve, and we’d like the opportunity to make this right. We hope you’ll consider giving us another chance to provide the high standard of service we aim for.Thank you.
5.0分
其他
We had a terrific stay. Staff was wonderful & attentive. Had the pleasure of watching Timmy Maia Band 2 days in a row. So good! Fantastic beach & service.
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酒店回复: Hello Patricia. We thank you for the great review and we are glad you had a terrific stay and time listening to the Timmy Maia's band. We hope to see you again.
4.0分
其他
Enjoyed our stay. Staying in the hotel you should be given a discount on beach chairs.
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酒店回复: Hello Tricia. We are glad that you enjoyed your stay with us. Our beach rental operates on fixed pricing though we will bring up your suggestion to higher management. Thank you.
5.0分
家庭亲子
Right on the beach, clean large rooms and great lobster rolls for lunch
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酒店回复: Hello Robert. Thank you for the great review. This inspires us to do even better. Hope to see you again at Ballard's!
5.0分
情侣出游
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AMAZING AND FRIENDLY SAFF. very highly satisfied for our two night stay. Beautiful beach with beautiful sun rise. Quiet. Clean. Will definitely be coming back!!! Honestly hands down the best place I’ve stayed
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酒店回复: Thank you so much, Jessica, for taking time to write your review for your stay at Ballard's. Reviews like this inspire us to do even better for our guests. We hope to see you again in the near future.
5.0分
情侣出游
The girl at front desk checked us in and out was very accommodating excellent
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酒店回复: Thank you for the great rating. We are truly inspired to do even better.
5.0分
情侣出游
The cabanas are a must. Staff always ready to make us welcome
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酒店回复: Hello Christopher. We are humbled by your great review for Ballard's. It was a pleasure to have you. We hope we will see you in the near future. Thank you.
5.0分
家庭亲子
Great place to stay everything you need in one location
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酒店回复: Hello Mr. Michael. Thank you for the great review. We hope to see you again in the near future!
The staff is amazing! Everyone was so nice and helpful! The food there was great! Also had a nice sundown special every night on certain food. Will definitely recommend and will be back some day
Very friendly, hospitable and attentive staff. The hotel is somewhat outdated and as it's a beach hotel, may be challenging to keep completely clean (sand). However, details could be better addressed. That said, the bed was very comfortable (though the cot provided for our third person was not really acceptable - it was truly a cot, not a rollaway bed). The staff was very nice, can't emphasize that enough.
The property definitely is the place to be for the beach and drinks. breakfast was delicious but lunch/dinner not worth it. room was dirty/poorly maintained for the price.
We had a terrific stay. Staff was wonderful & attentive. Had the pleasure of watching Timmy Maia Band 2 days in a row. So good! Fantastic beach & service.
Enjoyed our stay. Staying in the hotel you should be given a discount on beach chairs.
Right on the beach, clean large rooms and great lobster rolls for lunch
AMAZING AND FRIENDLY SAFF. very highly satisfied for our two night stay. Beautiful beach with beautiful sun rise. Quiet. Clean. Will definitely be coming back!!! Honestly hands down the best place I’ve stayed
The girl at front desk checked us in and out was very accommodating excellent
The cabanas are a must. Staff always ready to make us welcome
Great place to stay everything you need in one location