From staff to the room I would definitely stay here again. Everything was very clean and up to date. The staff were very friendly and helpful with any questions. The only complaint was the bedding had a strong odor of bleach (love that they smelled clean) but it was a little over powering. Over all this place was great.
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酒店回复: Hello Katelin,Thank you for sharing your feedback. We're thrilled to hear that you had a positive experience with our friendly staff and found everything to be clean and up to date. We appreciate your comments regarding the bedding and will take that into consideration for future improvements. Your overall satisfaction is important to us, and we hope to welcome you back for another enjoyable stay.
4.0分
朋友出游
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Room was clean & comfortable. we checked out a day early only because the basketball game we were in town for was at an earlier time than originally thought so we were able to return home. Last week a ******* employee said we would get reimbursed for the night we didn’t use. When will that be processed?
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酒店回复: Hello LaChelle,Thank you for sharing your experience regarding your stay. We're glad to hear that you found your room clean and comfortable. For inquiries related to reimbursements or bookings made through third-party sites like *******, we recommend reaching out to them directly for the most accurate information. We appreciate your understanding, and we hope you had a great time at the basketball game!
5.0分
商务出差
Clean. Very nice breakfast. Easy location and cool decor. Super having full kitchen in rooms. Awesome gym.
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酒店回复: Hello Stephanie,Thank you for your positive feedback! We're delighted to hear that you enjoyed the cleanliness of our hotel, the breakfast, and the convenient location. It’s great to know that you appreciated the full kitchen in your room and found our gym to be awesome. We hope you had a wonderful stay overall and look forward to welcoming you back on your next visit.
4.0分
其他
Room was spacious. Beds very comfortable. Cleanliness was not satisfactory but the shower was the best water pressure I’ve ever had.
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酒店回复: Hello Jeanette,Thank you for sharing your feedback. We're glad to hear you enjoyed the spacious room and comfortable beds, as well as the impressive shower water pressure. Cleanliness is a priority for us, and your comments will help us improve our services. We hope to welcome you back in the future and provide an even better experience overall.
5.0分
商务出差
Very nice property with a great staff. The rooms were very comfortable and clean. Property appears brand new. Staff were well trained and always available.
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酒店回复: Hello Leslie,Thank you for your feedback! We're delighted to hear that you enjoyed our well-maintained property and found our staff to be attentive and trained well. Your kind words about the comfort and cleanliness of the rooms are appreciated, and we strive to provide a great experience for all our guests. We hope to welcome you back soon for another enjoyable stay!
5.0分
情侣出游
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This is the second time my wife and I have stayed at the Home 2 Suites and loved both times. First time for my wife and she was estatic at the room and its decor. We will always look for this motel in our next travels and hope to find one when we travel.
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酒店回复: Hello william,Thank you for sharing your positive experience at Home 2 Suites! We are thrilled to hear that both you and your wife enjoyed your stays and appreciated the room decor. It’s wonderful to know that you’ll be seeking us out in your future travels. We look forward to welcoming you back for another memorable stay. Safe travels until then!
5.0分
其他
The young lady that checked us in was very kind, it was almost midnight and we were lost...she talked us in...she made a scary situation safe...thank you!
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酒店回复: Hello Ian,Thank you for your wonderful feedback about our check-in staff! We're thrilled to hear that she provided you with such helpful assistance during a stressful moment. Our team strives to create a welcoming atmosphere for all our guests, and it's heartwarming to know that her kindness made your arrival smoother. We hope to have the opportunity to welcome you back in the future!
3.0分
其他
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The hotel manager was incredibly rude due to error made by the concierge when checking us in. Treated us like we were doing something wrong and when I pointed it out to him he was very dismissive. Then he checked us out prior to checking out ourselves. We weren’t even done packing up our belongings. We were treated like we committed a crime and we didn’t do anything wrong. Instead of apologizing to us for their error he told us to leave.
I do not recommend this hotel at all.
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酒店回复: Hello Jenifer, Thank you for sharing your experience. We are sorry to hear that your interactions with our staff did not meet your expectations. Your feedback is essential for us, and we will certainly pass it along to management for their review. We appreciate your comments as they help us improve our guest experiences in the future. Thank you for your understanding.
5.0分
情侣出游
I believe this facility is new. Bed and pillows comfortable. Close to a Texas Roadhouse if you love good food.
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酒店回复: Hello Teresa,Thank you for sharing your experience with us. We are pleased to hear that you found our beds and pillows comfortable, and that our location near Texas Roadhouse enhanced your stay. We hope you enjoyed your time with us and had the chance to explore the local dining options. Your feedback is valuable as we continuously strive to provide our guests with a pleasant experience.
4.0分
其他
Comfortable bed. Hubby and I liked the updated breakfast options - egg rounds and yogurt. Waffles are always good.
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酒店回复: Hello David,Thank you for sharing your positive feedback about the comfortable bed and updated breakfast options! We're delighted to hear that you and your husband enjoyed the egg rounds, yogurt, and waffles. Your insights are valuable as we continue to enhance our guest experience. We hope you both will visit us again for another stay filled with comfort and great dining options.
From staff to the room I would definitely stay here again. Everything was very clean and up to date. The staff were very friendly and helpful with any questions. The only complaint was the bedding had a strong odor of bleach (love that they smelled clean) but it was a little over powering. Over all this place was great.
Room was clean & comfortable. we checked out a day early only because the basketball game we were in town for was at an earlier time than originally thought so we were able to return home. Last week a ******* employee said we would get reimbursed for the night we didn’t use. When will that be processed?
Clean. Very nice breakfast. Easy location and cool decor. Super having full kitchen in rooms. Awesome gym.
Room was spacious. Beds very comfortable. Cleanliness was not satisfactory but the shower was the best water pressure I’ve ever had.
Very nice property with a great staff. The rooms were very comfortable and clean. Property appears brand new. Staff were well trained and always available.
This is the second time my wife and I have stayed at the Home 2 Suites and loved both times. First time for my wife and she was estatic at the room and its decor. We will always look for this motel in our next travels and hope to find one when we travel.
The young lady that checked us in was very kind, it was almost midnight and we were lost...she talked us in...she made a scary situation safe...thank you!
The hotel manager was incredibly rude due to error made by the concierge when checking us in. Treated us like we were doing something wrong and when I pointed it out to him he was very dismissive. Then he checked us out prior to checking out ourselves. We weren’t even done packing up our belongings. We were treated like we committed a crime and we didn’t do anything wrong. Instead of apologizing to us for their error he told us to leave.
I do not recommend this hotel at all.
I believe this facility is new. Bed and pillows comfortable. Close to a Texas Roadhouse if you love good food.
Comfortable bed. Hubby and I liked the updated breakfast options - egg rounds and yogurt. Waffles are always good.