酒店回复: Xin chào,Greetings from Radisson Blu Resort Cam Ranh.I am reaching out to you personally to sincerely thank you for taking the time to share such a detailed and heartwarming review of your stay with us. It is truly rewarding to learn that you enjoyed our comprehensive facilities, including the swimming pool, private beach, sports and recreational amenities, cinema, billiards room, bicycles, and sauna. We are also delighted to know that our cleanliness standards and the peaceful, beautiful environment of the resort met your expectations.Most importantly, we are deeply touched by your kind words regarding our team’s service. It brings us great joy to know that our colleagues were able to assist in decorating the room for your parents’ wedding anniversary and contribute to such a meaningful celebration. Your appreciation will certainly be shared with the entire team, as it serves as a great motivation for us to continue delivering heartfelt service.We are also pleased that you enjoyed the airport shuttle service, as well as the Executive Lounge afternoon tea and cocktail hour, especially during the beautiful sunset moments. Creating memorable experiences for our guests is always our top priority.Thank you once again for your trust and kind support. We truly value your patronage and are delighted to hear that you plan to return. We very much look forward to welcoming you back to Radisson Blu Resort Cam Ranh for another wonderful stay in the near future.Sincerely,Front Office ManagerRadisson Blu Resort Cam Ranh

酒店回复: Xin chào,Thank you for taking the time to share your feedback from your recent visit to Radisson Blu Resort Cam Ranh.We are delighted to learn that you enjoyed your stay with us, particularly the room arrangement, our hotel environment, buffet quality, and the convenience of our concierge service. Your kind comments are truly appreciated and serve as great encouragement for our team.We also thank you for sharing your observations, which will certainly be reviewed and taken into consideration as we continuously strive to improve our services and guest experience.It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Radisson Blu Resort Cam Ranh, we sincerely look forward to welcoming you back in the near future.Sincerely,Front Office Manager

酒店回复: Xin chào,Thank you very much for taking the time to share your feedback following your stay at Radisson Blu Resort Cam Ranh.We are delighted to learn that you found our resort beautiful and offering great value for money. Your kind comments about the lush greenery, fresh atmosphere upon arrival, spacious and clean room, as well as the friendly and polite service from our ambassadors are truly appreciated. It is also wonderful to know that you enjoyed the dinner included in your booking and had a pleasant experience with our outdoor swimming pools.We appreciate you highlighting our complimentary airport shuttle service and the helpful note regarding advance booking, which will certainly be useful for future guests.On behalf of all the ambassadors at Radisson Blu Resort Cam Ranh, thank you once again for your positive feedback. We look forward to welcoming you back for another enjoyable and relaxing stay in the near future.Sincerely,Front Office ManagerRadisson Blu Resort Cam Ranh

酒店回复: Xin chào,Thank you very much for taking the time to share your wonderful feedback about your stay at Radisson Blu Resort Cam Ranh.We are truly delighted to learn that your experience reflected the relaxing vacation atmosphere we strive to create. Your kind comments about our elegant environment, lush greenery, and beautifully designed public spaces are greatly appreciated. It is also a pleasure to know that you enjoyed the amazing room views, comfortable bedding, and the peaceful, quiet nights, which are essential for a restful stay.We are especially pleased to hear your positive remarks about our ambassadors’ attentive yet unobtrusive service and their helpful local recommendations. Your appreciation of our well-equipped gym and swimming pool facilities is very encouraging for our team.Thank you for considering our resort a hidden gem for complete relaxation. On behalf of all the ambassadors at Radisson Blu Resort Cam Ranh, we truly appreciate your support and look forward to welcoming you back for another memorable and relaxing stay in the near future.Sincerely,Front Office ManagerRadisson Blu Resort Cam Ranh

酒店回复: Xin chào， 感谢您分享您近期入住丽笙蓝光度假酒店 (Radisson Blu Resort Cam Ranh) 的精彩反馈。 我们很高兴听到您喜欢我们优越的地理位置、优美的景色、海滩、泳池、美食以及郁郁葱葱的绿意环境。我们很高兴得知我们的客人在这里度过了一段轻松愉快的时光。 同时，我们也感谢您就泳池酒吧玻璃杯、客房清洁和早餐咖啡机提出的建设性意见。请放心，我们已将您的反馈与相关部门分享，以便改进。 您的意见对我们非常宝贵，我们很高兴这些小问题没有影响您的整体入住体验。我们真诚地期待您很快再次光临，再次享受愉快的体验。 此致， 前台经理 丽笙蓝光度假酒店 (Radisson Blu Resort Cam Ranh)

酒店回复: Xin chào,Thank you very much for taking the time to share your wonderful review of your stay at Radisson Blu Resort Cam Ranh.We are delighted to know that you enjoyed the spacious sea view room, the peaceful atmosphere, and the convenience of our location near the airport. It’s great to hear that you were satisfied with the buffet breakfast and dinner, as well as our swimming pools and facilities.Your kind words are truly appreciated, and we’re happy to know that you plan to return for a longer stay next time. On behalf of the entire team, we look forward to welcoming you and your family back for another relaxing and memorable vacation.Sincerely,Front Office ManagerRadisson Blu Resort Cam Ranh

酒店回复: Xin chào,Greetings from Radisson Blu Resort Cam Ranh.I am reaching out to you personally to thank you for taking the time to share your feedback with us. While it is always encouraging to hear when our guests enjoy their stay, we equally value honest feedback that helps us identify areas requiring immediate improvement.We are truly sorry to learn about the hygiene issues you experienced upon check-in, particularly the bloodstains on the sheets and the dust found on the headboard and cabinets. Please accept our sincerest apologies for this unacceptable experience, as it certainly does not reflect the high standards of cleanliness and service we strive to uphold at our resort.Your comments have been shared with our Housekeeping and Management teams for urgent review and corrective action. We are taking this matter very seriously to ensure that such incidents do not recur in the future.We highly appreciate your valuable feedback, as it allows us to improve our services. We truly hope you will give us another opportunity to regain your trust and demonstrate the improvements we have made.Thank you once again for bringing this matter to our attention. We look forward to the possibility of welcoming you back to Radisson Blu Resort Cam Ranh in the near future.Sincerely,Front Office ManagerRadisson Blu Resort Cam Ranh

酒店回复: Xin chao， 来自丽笙​​布鲁金兰度假村的问候。 我谨代表您亲自感谢您抽出时间分享您近期入住体验的精彩反馈。 我们非常高兴听到您喜欢我们的设施、美丽的海滩以及度假村的整体体验。得知我们的努力为您的旅程增添了难忘的回忆，我们倍感鼓舞。 您的好评对我们的团队意义重大，我们真诚地希望很快再次欢迎您光临丽笙布鲁金兰度假村，再次享受充满白色沙滩、碧绿海水和轻松时刻的美好时光。 此致， 前台经理 丽笙布鲁金兰度假村

酒店回复: Xin chào， Radisson Blu Resort Cam Ranh 向您问好。 我亲自联系您，感谢您抽出时间完成这份调查。得知宾客对我们提供的服务感到满意，我们倍感欣慰。我们很高兴得知您对我们快速的入住体验、优美的景观客房以及度假村的美味晚餐表示赞赏。 同时，如果您的早餐体验未能达到与晚餐同等的水平，我们深表歉意。您的建设性反馈非常宝贵，我们一定会与团队一起改进这方面。 您的意见对我们至关重要，我们希望很快能再次欢迎您，再次享受轻松的住宿体验，并向您展示我们所做的改进。 此致， 前台经理 Radisson Blu Resort Cam Ranh

酒店回复: Xin chào,Greetings from Radisson Blu Resort Cam Ranh.I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed many aspects of their stay with us, such as the spacious room with beautiful sea view, the breakfast buffet, and the resort facilities including our swimming pools.At the same time, we would like to express our sincere apologies for any dissatisfaction you may have experienced regarding the bath water temperature and the dinner variety. Please be assured that your valuable feedback has been shared with the relevant departments for careful review and improvement.Your opinion is of utmost importance to us, and we would be grateful for any additional information you could provide us with regarding areas in which we can improve. We will make every effort to address your concerns.We truly appreciate your patronage, and we sincerely hope that you will give us another opportunity to welcome you back to Radisson Blu Resort Cam Ranh in the near future.Sincerely,Front Office ManagerRadisson Blu Resort Cam Ranh