酒店回复: Dear Cedric, Thank you for your review! We're glad you found our hotel a good stopover in Pensacola and appreciated the location. We apologize for the inconvenience caused by the pool being closed due to the weather. Your feedback is important to us, and we will use it to improve our services. We hope to have the opportunity to welcome you back soon, with the pool fully operational.Best regards,Management
5.0分
家庭亲子
原文
翻译提供方：Google
我喜欢这个房间，酒店总体设计得很舒适。早餐也超级好。接待员也很友好。
5.0分
其他
原文
翻译提供方：Google
可接受的清洁度，
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酒店回复: Dear Jessica, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely,Management
5.0分
家庭亲子
原文
翻译提供方：Google
伟大的
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酒店回复: Thank you for the glowing review! We're thrilled to know you had GREAT experience across the board. Your feedback motivates our team to keep delivering top-notch hospitality. Hope to see you again next time you're in Orlando!Sincerely,Management
5.0分
家庭亲子
Staff was very polite. Rooms were very modern and clean. Hotel is located in a well litted and safe area. Family friendly.
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酒店回复: Dear Guest,Thank you very much for sharing such positive feedback about your recent stay!We are so pleased to hear that you found our staff to be polite and that you enjoyed our modern and clean rooms. We also appreciate you noting the well-lit and safe location and the family-friendly atmosphere—these are all aspects of the hotel that we take great pride in maintaining.Your kind words are a wonderful affirmation of our commitment to providing an excellent experience for all of our guests.We are grateful that you chose our hotel for your visit, and we eagerly await the chance to welcome your family back soon!Sincerely,The Hotel Management Team
5.0分
其他
Cleaned room, new furniture, and a beautiful bathroom. Staff are helpful, good, and nutritious.
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酒店回复: Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to share your wonderful feedback!We are thrilled to hear that you enjoyed our recently cleaned rooms, new furniture, and beautiful bathrooms. Our team works diligently to ensure the hotel is maintained to the highest standards of quality and comfort.We are also very pleased that you found our staff to be helpful during your visit. We take pride in having a team that is dedicated to our guests' well-being.Thank you once again for your kind words. We look forward to welcoming you back for another great stay soon!Sincerely,The Hotel Management
5.0分
家庭亲子
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The breakfast was amazing. Several items to choose from. The only thing I didn’t like was the coffee it was weak not strong enough. The room was clean and the front desk clerk was nice and friendly doing check in and out.
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酒店回复: Thank you so much for your positive feedback! We are absolutely delighted to hear that you found our breakfast amazing with several items to choose from. Our culinary team works hard to provide a great start to your day.We are also very pleased that you found your room clean and that our front desk clerk was nice and friendly during your check-in and check-out process.We appreciate you letting us know about the coffee. Taste preferences for coffee strength can vary widely among our guests, and we aim to accommodate everyone. We will certainly share your valuable comment with our food and beverage team as we continuously work to refine all aspects of our offerings.Thank you again for choosing to stay with us. We look forward to the opportunity to welcome you back again soon!
5.0分
其他
Our stay at Home 2suite was short of being wonderful! Use their establishment as a resource for traveling. Great amenities, service was great.
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酒店回复: We are absolutely delighted that your stay with us was so positive and that you view our establishment as a valuable resource for traveling!It is fantastic that you enjoyed our great amenities and received great service. Providing comfortable accommodations and exceptional hospitality is what we aim for, and your feedback lets us know we hit the mark.We appreciate you choosing Home2 Suites and look forward to welcoming you back the next time your travels bring you our way!Would you like me to respond to another review, perhaps one with a specific challenge or complaint?
4.0分
其他
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Very clean. Staff was friendly. Negative was very noisy. Room was right by an always packed pool with screaming kids and the pool is open till 10 along with kids screaming running down hallways, dogs barking in hallways and upper floors sound like people are constantly moving furniture and dropping stuff. Other than noise pollution and clogged bathtub all other ammenities, location, and staff were good.
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear you enjoyed our clean accommodations, friendly staff, and convenient location. We also understand how important a restful stay is, and we appreciate you bringing your observations to our attention. Your comments will be shared with our team as we continue to enhance the guest experience. We hope to welcome you again on a future visit.Sincerely,Management
房间不干净，床垫上有食物残渣，而且当我们要求打扫房间时，对方态度非常恶劣。
经过彭萨科拉的好酒店。距市中心 15-20 分钟路程。太糟糕了，游泳池由于天气原因关闭了（关闭了太多时间......）
我喜欢这个房间，酒店总体设计得很舒适。早餐也超级好。接待员也很友好。
可接受的清洁度，
伟大的
Staff was very polite. Rooms were very modern and clean. Hotel is located in a well litted and safe area. Family friendly.
Cleaned room, new furniture, and a beautiful bathroom. Staff are helpful, good, and nutritious.
The breakfast was amazing. Several items to choose from. The only thing I didn’t like was the coffee it was weak not strong enough. The room was clean and the front desk clerk was nice and friendly doing check in and out.
Our stay at Home 2suite was short of being wonderful! Use their establishment as a resource for traveling. Great amenities, service was great.
Very clean. Staff was friendly. Negative was very noisy. Room was right by an always packed pool with screaming kids and the pool is open till 10 along with kids screaming running down hallways, dogs barking in hallways and upper floors sound like people are constantly moving furniture and dropping stuff. Other than noise pollution and clogged bathtub all other ammenities, location, and staff were good.